Jeff Miller
Jeff Miller at Metro Lexus
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Jeff Miller | Page 3

Service Advisor

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
102 Reviews

I graduated from Cleveland State University with a Bachelor’s degree in Communications with emphasis in Public Relations and Marketing. I have been in the automotive industry for 19 years. I was with Mercedes Benz 13 years. I have been with Metro Lexus 2.5 years.

5.0

102 Reviews

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102 Reviews of Jeff Miller

July 23, 2023

Dealership Rating
Employee Rating

Great customer service. Very helpful and explained everything in good detail.I would definitely take my car here again! More

by Bob Baxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch

Jul 24, 2023

Metro Lexus responded

Thank you for the review, Bob! We are thrilled to hear that you had a successful service experience working with the Metro Lexus team. Drive safely, and we hope to see you again down the road!

June 28, 2023

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Employee Rating

I have leased 3 Lexus RX350 vehicles from the Lexus dealership on Brookpark in Cleveland. It was a wonderful experience each time. Worked with Terry Ramey today and she explained all my options to m More

by Pbmeds
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey, Cordis Bunch

Jun 29, 2023

Metro Lexus responded

Thank you for this great feedback! We appreciate your praise for Terry. She is an asset to the Metro Lexus team. We will pass along your kind words. Enjoy the new ride!

Jun 29, 2023

Pbmeds responded

Happy to give a review. Terry was great.

Jun 29, 2023

Pbmeds responded

My email is pbmeds@yahoo.com

June 25, 2023

Dealership Rating
Employee Rating

Great! Service staff is Informative & they do a great job of making everything run smooth during my stay. I would recommend them to you..... More

by stationside
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch

Jun 26, 2023

Metro Lexus responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Metro Lexus. Safe travels!

June 23, 2023

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Employee Rating

Great! Service staff is Informative, thorough, timely and professional. Will certainly return when in need. More

by CLUBMOMMY2003
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Metro Lexus responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Metro Lexus. Safe travels!

June 21, 2023

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The dealership is comprised of professionals who show respect to their customers. We were treated as consumers whose time is valuable and who had expert knowledge of the product in question since we wer More

by Cheysnanny
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jun 22, 2023

Metro Lexus responded

Thank you! We're so glad to hear that our team at Metro Lexus provided excellent support and information. We always strive to prioritize our clients and their time during their visits. Thank you for being a repeat customer. We appreciate your loyalty!

June 21, 2023

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The dealership has a nice group of people working there. From the service department to the sales department to the finance department. Terry in Sales, Sarah in Finance and Jeff in Service were all very hel More

by Shr191189
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey

Jun 22, 2023

Metro Lexus responded

Thank you for the great review! We're so glad to hear that our team at Metro Lexus provided excellent service across all departments. Terry, Sarah, and Jeff will be happy to know they made a positive impact on your experience. Drive safely!

June 20, 2023

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Employee Rating

Overall good experience. Multiple changes in vehicle pricing caused confusion between me and the sales consultant resulting in my walking away from the purchase. Eventually More

by Christoncheff
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey

Jun 21, 2023

Metro Lexus responded

Thanks a bunch for taking the time to share your feedback with us! We're happy to hear that our management team could address all of your concerns and honor the lower price of the car. We appreciate your patience and understanding while our service team addressed those minor issues, as well. Your business means the world to us at Metro Lexus, so if there's anything else you need, please don't hesitate to reach out. Happy driving!

June 20, 2023

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The dealership is in excellent condition. The people are very friendly. We had excellent service. More

by Shrobertson
Sales Price Transparency
Recommend Dealer
Yes
Jun 20, 2023

Metro Lexus responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Metro Lexus team. Drive safely, and we hope to see you again down the road!

June 15, 2023

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Employee Rating

Metro Lexus went out of their way to make sure my experience was absolutely stellar. Angelique was more than a person selling a car, she was completely honest, understanding and professional. The bes More

by hdr1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marisa Bekoscke, Peter Mapp, Pete Spacagna , Angelique Giavonette-Johnson

Jun 15, 2023

Metro Lexus responded

We're so glad to hear that Angelique and the team at Metro Lexus provided you with a stellar experience! Your kind words mean a lot to us, and we appreciate your trust in our dealership. We look forward to assisting you with your future vehicle purchases. Take care!

May 12, 2023

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We were very pleased with the service provided by Metro Lexus. We have been a customer for at least 10 years and have always been satisfied with their sales people and service. More

by virostj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Metro Lexus responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

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