Jeff Miller
Jeff Miller at Metro Lexus
Refer Me

Jeff Miller | Page 2

Service Advisor

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
101 Reviews

I graduated from Cleveland State University with a Bachelor’s degree in Communications with emphasis in Public Relations and Marketing. I have been in the automotive industry for 19 years. I was with Mercedes Benz 13 years. I have been with Metro Lexus 2.5 years.

5.0

101 Reviews

Write a Review

101 Reviews of Jeff Miller

December 12, 2023

Dealership Rating
Employee Rating

Terry was awesome very professional she was attentive to my needs. She knew a great deal about the vehicles. She helped me when I got a nail in my tire. She really cares about the Lexus vehicle that she sel More

by Donisecarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey, David Weaver

Dec 12, 2023

Metro Lexus responded

It's wonderful to know that Terry provided you with such exceptional service during your visit at Metro Lexus. We're glad she was able to assist and support you. Thanks for your 5-star review!

December 11, 2023

Dealership Rating
Employee Rating

Great people here at Metro Lexus. Simon and the sales leadership team were fantastic. Truly enjoyed the process and they made me feel at home. In addition, I've been working with J More

by Karl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Metro Lexus responded

Karl, it's fantastic to know that Simon, Jeff, and the rest of our team at Metro Lexus have been able to provide you with such a positive experience. We're here for any future questions or needs you might have!

October 31, 2023

Dealership Rating
Employee Rating

My unexpected car buying experience was excellent. Everyone we encountered, from the service technician to the staff just walking by to Pete to all of the staff involved in my purchase was friendly an More

by pgray01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, Abed Darwish, Julie Mohridge , Dan Booth

Oct 31, 2023

Metro Lexus responded

We're so glad to know that your car buying experience at Metro Lexus was excellent! It's great to see Abed and the rest of our team provided you with friendly, informative service. Thanks for choosing us and enjoy your new ride!

October 18, 2023

Dealership Rating
Employee Rating

Great people. .Great service..Great cars This was my fourth purchase from Metro Lexus brookpark rd. Cleveland More

by Big truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Metro Lexus responded

We're so glad to know you've had consistently great experiences with us at Metro Lexus. It's always a pleasure serving you, and we look forward to helping out with any of your future automotive needs!

September 30, 2023

Dealership Rating
Employee Rating

Terry and my experience with the entire Metro Lexus crew has been nothing short of phenomenal. Very professional. More

by len.4ex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Metro Lexus responded

We're so glad to know that you had a phenomenal experience with Terry and the rest of our team at Metro Lexus. We strive for professionalism in all we do, thank you for recognizing it!

September 29, 2023

Dealership Rating
Employee Rating

Excellent follow up and follow through. She did everything possible to satisfy my expectations. Don’t lose her she’s a keeper. Knowledgeable and professional. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Metro Lexus responded

Mike, we're delighted to know our team at Metro Lexus met your expectations and provided excellent service. We agree - she's definitely a keeper! Thanks for the positive feedback.

September 29, 2023

Dealership Rating
Employee Rating

Sales approach and process was very transparent, with no "special waxes, cleaners or protectants" built into, or added on to the price. Service writers Dan Booth, Cordis Bunch and Jeff Miller are very pro More

by tommerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch, Tori Neiderer , Mike Gleydura

Sep 29, 2023

Metro Lexus responded

We're glad to know you appreciated our transparent sales approach at Metro Lexus. Thanks for recognizing Dan, Cordis, and Jeff's professionalism! We appreciate your feedback.

September 26, 2023

Dealership Rating
Employee Rating

Lexus is great! Timely professional and listens to your concerns. The customer service is excellent. More

by MISSY3130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Metro Lexus responded

Thank you for your kind feedback. Communication and attentive care are our top priorities here at Metro Lexus, so it is good to hear that you felt taken care of by our team!

August 30, 2023

Dealership Rating
Employee Rating

Jeff Miller is one of the best service advisors I have dealt with through many various manufacturing brands in the last 40 years. He is very knowledgeable, honest, and efficient, along with excelling at More

by gvaruolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Metro Lexus responded

We're so glad to know that you had a great experience with Jeff and our team at Metro Lexus. It's wonderful to see your trust in us for servicing your vehicle. Thanks for the review!

July 23, 2023

Dealership Rating
Employee Rating

Great customer service. Very helpful and explained everything in good detail.I would definitely take my car here again! More

by Bob Baxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch

Jul 24, 2023

Metro Lexus responded

Thank you for the review, Bob! We are thrilled to hear that you had a successful service experience working with the Metro Lexus team. Drive safely, and we hope to see you again down the road!

2
...

Dealership Inventory (218 Vehicles)

new 2024 Lexus ES 300h car, priced at $51,480
2024 Lexus ES 300h
new
Gray exterior
CVT
Front-wheel Drive
new 2023 Lexus RC 350 car, priced at $58,905
2023 Lexus RC 350
new
INCOGNITO exterior
Automatic
Rear-wheel Drive
new 2024 Lexus UX 250h car, priced at $41,135
2024 Lexus UX 250h
new
Green Pearl exterior
CVT
All-wheel Drive
used 2017 Lexus RX 350 car, priced at $29,920
2017 Lexus RX 350
used
Atomic Silver exterior
Automatic
Front-wheel Drive
used 2021 Lexus GX 460 car, priced at $48,380
2021 Lexus GX 460
used
Black Onyx exterior
Automatic
Four-wheel Drive
used 2021 Jeep Grand Cherokee car, priced at $29,399
2021 Jeep Grand Cherokee
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive