Jeff Newell | Page 4

Painless I visited Village VW under less than ideal circumstances. My car had finally kicked the can only a few days after relocating to Chattanooga. I saw a u I visited Village VW under less than ideal circumstances. My car had finally kicked the can only a few days after relocating to Chattanooga. I saw a used Jeep Renegade online and stopped over to see it. Scott was sympathetic and accommodating.He helped to get me going in my new (to me) jeep! More

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Great place to do business!!!!!! From the first phone call to the delivery of my new car to my place of employment, everyone was very professional. Great experience. Will recommend! From the first phone call to the delivery of my new car to my place of employment, everyone was very professional. Great experience. Will recommend! More

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Special Order of Atlas SEL Waited four months for special order to be delivered by VW. Dealership and Smitty were very supportive and were happy to keep me updated on the progre Waited four months for special order to be delivered by VW. Dealership and Smitty were very supportive and were happy to keep me updated on the progress of my vehicle More

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Came prepared and left satisfied Tyler and I practically test drive the entire lot and discussed what would suit my family the best. Everyone I met was friendly and very helpful. Thi Tyler and I practically test drive the entire lot and discussed what would suit my family the best. Everyone I met was friendly and very helpful. This dealer has an outstanding reputation for a reason. Please check them out if you’re car shopping in the future. More

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Best car shopping experience, ever! The team at Village Volkswagen was courteous and attentive. They helped us find the perfect car for me. Tom "Smitty" Smith demonstrated all the tech The team at Village Volkswagen was courteous and attentive. They helped us find the perfect car for me. Tom "Smitty" Smith demonstrated all the tech features to me and synched up my phone to the infotainment system and took me for a practice drive. Jonathan Logan was a real pro with the paperwork. It was fast and organized and painless. (we have had bad experiences at other dealers). Jeremy Holsomback and his team gave us the best car-buying experience , ever! They really made us feel special and made the whole process fun. We would 100% recommend Village Volkswagen of Chattanooga to our friends and family. They will take good care of you. More

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The Best Car Buying Experience with Patrick Williams The team at Volkswagen Chattanooga are the best, especially Patrick. They went above and beyond to find the particular Volkswagen I was looking for a The team at Volkswagen Chattanooga are the best, especially Patrick. They went above and beyond to find the particular Volkswagen I was looking for at a great price. This is my 3rd car buying experience with them and I appreciate their excellent customer service and highly recommend them. More

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I love my Tiguan! Larry Keown was extremely friendly and very helpful! I am loving my Tiguan more everyday! Everyone I encountered at Village Volkswagen was eager to as Larry Keown was extremely friendly and very helpful! I am loving my Tiguan more everyday! Everyone I encountered at Village Volkswagen was eager to assist without being pushy or overwhelming. It is definitely not the dreaded experience of buying a car like everyone thinks. More

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New Car Purchase Smitty and Jeff were tremendous throughout the sales process and offered great customer service. They helped us to get into the car we wanted at the p Smitty and Jeff were tremendous throughout the sales process and offered great customer service. They helped us to get into the car we wanted at the price we wanted, without any hassle. When it came time to sign, Jonathan was excellent in explaining our options and helped to make sure that we understood everything. More

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Worked hard to find right car at right price: winners! Took advantage 0% interest/$1000 end of model year discount on a very high tech car. But car was selling fast: dealer worked days to find car in next Took advantage 0% interest/$1000 end of model year discount on a very high tech car. But car was selling fast: dealer worked days to find car in next state. VW Golf Sportwagen had super reviews in Car & Driver Magazine (10 best of 2016) and VW had a TSI Limited version with all the driver assistance features for a very low price. (Unlike most manufacturers that allow one to buy those options for $1500-$3000 as upgrades on only the high end model.) Size was just a little smaller than a Honda CRV with the safety features, but I think I saved $7,000-$10,000. Point is: this car was selling like "hotcakes". Village VW did not have the car so they spent literally days finding the car in the next state. It came and my wife & I were not excited about the Tornado Red color and asked for them to find a metallic color. Jeff Newell, the sales manager, immediately started another two day search and found the perfect tungsten silver car. Extraordinary effort! And salesman, Smitty Smith, was working with him and us every step of the way, especially finding a couple of ways to save us another $1000 or so. And when we received the car, he very patiently and clearly explained and demoed many of the car's features. Financing guru Jonathon was super too. More

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Has been, and will continue to be a first class dealership I was met at the front door by Jody, who offered to assist me with my desire to lease another Jetta, turning-in my 2013 vehicle. With his help I was a I was met at the front door by Jody, who offered to assist me with my desire to lease another Jetta, turning-in my 2013 vehicle. With his help I was able to select exactly what I wanted, completed the paper work, and drive home a brand new 2016 Jetta SEL. More

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