Jeff Newell | Page 3

Best experience We worked with Thomas Smith and he was amazing. He did everything he could to hey us in the car or our dreams. I would recommend to anyone We worked with Thomas Smith and he was amazing. He did everything he could to hey us in the car or our dreams. I would recommend to anyone More

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2nd Great Experience at Village VW We couldn't be happier with our new Atlas! This was our second time working with Smitty and the crew at Village VW. Thanks All! We couldn't be happier with our new Atlas! This was our second time working with Smitty and the crew at Village VW. Thanks All! More

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Hassle free and Friendly staff We were in the market for a new family vehicle. At first, my heart was set on purchasing a Jeep Renegade, but when we went to Village VW for our year We were in the market for a new family vehicle. At first, my heart was set on purchasing a Jeep Renegade, but when we went to Village VW for our yearly car maintenance, I had a change of heart because of our salesman "smitty" The experience was pleasant, and smooth! We told him what we want, what we were looking for and he sold me on the 6 year vehicle warranty! We recommend this dealership! More

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You've found it! The Holy Grail of the car-buying experience From my first interaction with Lindsay, my experience with every individual at Village VW was spectacular. I know what you're thinking - how can buyi From my first interaction with Lindsay, my experience with every individual at Village VW was spectacular. I know what you're thinking - how can buying a car be a great experience? Especially with the bad rap certain dealers have. Read on... My experience here was second to none. Lindsay made me feel so confident in the dealership's ability to find the right car for me, I drove 2 hours to buy it. We did so much over the phone, texting and sending pictures - that I had a good idea what to expect before I arrived. My salesperson was Smitty. Volkswagen runs through his veins. He's owned VW's for over 20 years...probably more. What a brand advocate! I experienced some challenges with the original vehicle I purchased (used, non-VW). Nothing the sales or service techs would have noticed. The GM needed to get involved and the story gets even better from here. He stepped up big time to make me feel comfortable and insure the car would be taken care of. And it was. Thank you. Needless to say, customer experience runs from the top down at this dealership. If I lived closer, I would get my car serviced there. I feel 100% satisfied with my purchase and my experience at Village VW of Chattanooga. If you're in the market for a new or used vehicle - please do yourself a favor and look here first. You will not be disappointed! More

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Dakota sold me on the Atlas! After taking a while to choose between the Chevy Traverse and the VW Atlas, Dakota showed me all the extra features on the Atlas SE w/ Tech! I am in l After taking a while to choose between the Chevy Traverse and the VW Atlas, Dakota showed me all the extra features on the Atlas SE w/ Tech! I am in love with this SUV! We got the Tourmaline Blue R Line with the Shetland interior and I couldn't be happier. Dakota treated me like a VIP the entire time and Robert Rumfelt, the finance manager, made this the fastest, easiest car buying experience during the signing! Thank you Village VW for the great experience - let me know when you get a truck to replace my Titan More

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2nd Great Purchase! Village VW made me a great deal on my 2017 Passat R-Line, so it was great to find a used vehicle for my son's first car at the same place. Once again Village VW made me a great deal on my 2017 Passat R-Line, so it was great to find a used vehicle for my son's first car at the same place. Once again Village VW made us a great deal. More

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Back in the VW family again! My wife and I visited several different types of dealerships before going to Village VW / Audi in Chattanooga, TN. When we arrived, a salesman, Jonat My wife and I visited several different types of dealerships before going to Village VW / Audi in Chattanooga, TN. When we arrived, a salesman, Jonathan Mote, welcomed us and proceeded to ask how he could be of assistance. After sharing with him that we were looking for a roomy 7 passenger vehicle, and saying we’d seen a few VW Atlases around town, he showed us the ones they had in stock. Wetest drove it, and believed we’d found what we needed. After some negotiations over a couple different visits, we received what we believed was not just a good deal, but an excellent deal! Jonathan was very knowledgeable, and the sales manager, Jeff was very kind. The finance manager, also named Jonathan, was very nice and easy to work with. After closing the deal, we received the most amazing car delivery ever. Jonathan and an associate named Jim, thoroughly went thru all the details about how to use all the wonderful features of the new VW Atlas SEL. We would purchase there again. My family has owned many VW’s—from the popular 60’s passenger bus, to the Karman Ghia-which my brother owns, to a few “beetles.” We highly recommend Village VW! They are the BEST! Thank you, Village VW! Dennis More

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Atlas Thank you for getting our dream Atlas so quick, super service. Fahrvergnuegen indeed! Go Wolfsburg woelfe, Vfl, Autostadt. Thanks for everything.... s Thank you for getting our dream Atlas so quick, super service. Fahrvergnuegen indeed! Go Wolfsburg woelfe, Vfl, Autostadt. Thanks for everything.... see you soon again.👍. More

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Great experience Jeff Newell and Jim Graves were great No pressure and very professional I would come here again. Best sales people I have ever encountered Go by an Jeff Newell and Jim Graves were great No pressure and very professional I would come here again. Best sales people I have ever encountered Go by and see them. More

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Painless I visited Village VW under less than ideal circumstances. My car had finally kicked the can only a few days after relocating to Chattanooga. I saw a u I visited Village VW under less than ideal circumstances. My car had finally kicked the can only a few days after relocating to Chattanooga. I saw a used Jeep Renegade online and stopped over to see it. Scott was sympathetic and accommodating.He helped to get me going in my new (to me) jeep! More

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