Jeff O'Daniel | Page 6

Jeff and John and the Ford family did a awesome job getting me into truck that I love to this day@ I would remand anyone who is looking for a truck or car to give John and the Ford family a chance, you getting me into truck that I love to this day@ I would remand anyone who is looking for a truck or car to give John and the Ford family a chance, you want be sorry. Great job fellas. More

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I've been going to this dealership for years I just bought my third vehicle from them. Scott Oser is awesome and helps you the whole time. O'Daniels Ford in New Haven Indiana is the best dealership in bought my third vehicle from them. Scott Oser is awesome and helps you the whole time. O'Daniels Ford in New Haven Indiana is the best dealership in my opinion. From sales to the maintenance/service department they are great all around! More

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Excellent service. Phil Swaidner is thorough and really cares about his customers. The whole O’Daniel team made our experience very good. From service ( Mike L , Glen) to Mike E in finance, they took the e cares about his customers. The whole O’Daniel team made our experience very good. From service ( Mike L , Glen) to Mike E in finance, they took the extra time and effort to make leasing a c. car so easy. A special shout-out. to John in sales who helped us set up Ford Pass. It works great More

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John Berghoff did a great job of working with us. He was patient and skilled at helping us figure out want we wanted/needed and how to get it, without any pressured sales efforts! We will look forward to do patient and skilled at helping us figure out want we wanted/needed and how to get it, without any pressured sales efforts! We will look forward to doing more business with John and this dealership in the future. More

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Mike Pocci, the man, the legend. Mike made my purchase extremely easy. I flew in from Texas, he met me at the airport in my new truck. We went to dealership and signed paperwork. In and out less than extremely easy. I flew in from Texas, he met me at the airport in my new truck. We went to dealership and signed paperwork. In and out less than 30 minutes. Absolutely honest and straightforward. I was very impressed with the quality of customer service from your entire staff. God Bless yall More

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Have been buying vehicles from Scott at O’Daniel Ford for 18 years. Always a great experience, very professional, great prices and excellent service. Will continue buying from them. 18 years. Always a great experience, very professional, great prices and excellent service. Will continue buying from them. More

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Buying a new car. Scott was easy to work with and sold me a great car. I've bought several cars from him, and been very satisfied. There service department is fantastic Scott was easy to work with and sold me a great car. I've bought several cars from him, and been very satisfied. There service department is fantastic. More

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Hands-Down Best Car Shopping Experience in all my Years! I can't say enough good things about John Berghoff, Jeff O'Daniel, Brent Swartz, and the entire staff at O'Daniel Ford. I had first visited 2 other lo I can't say enough good things about John Berghoff, Jeff O'Daniel, Brent Swartz, and the entire staff at O'Daniel Ford. I had first visited 2 other local dealerships (Ford and Chrysler) which were terribly disappointing on a number of levels...plus, the other dealerships weren't even CLOSE to the same prices/payments/trade-in value that O'Daniel offered. Walking into O'Daniel Ford was a complete breath of fresh air! Everyone there was relaxed, kind, patient, knowledgeable, and genuinely friendly...all while exhibiting ZERO pressure to force you to buy something. O'Daniel Ford harkens back to the days when you could walk into a dealership, grab a cup of coffee and casually discuss your next vehicle. You never feel like just another number; you feel like a person that matters to them...because you DO matter to them, and they truly appreciate you. I had the same exact experience at O'Daniel Chrysler as well. Save yourself from running all over Ft. Wayne from one dealership to the next. Go straight to ANY of the O'Daniel dealerships for your next new or pre-owned vehicle and never look back. More

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Best Salesman & Dealership ever on New Car Purchase I was very impressed with salesman John Berghoff and the O’Daniel Ford Dealership in general. John is straight forward, very knowledgeable on For I was very impressed with salesman John Berghoff and the O’Daniel Ford Dealership in general. John is straight forward, very knowledgeable on Ford products, very Customer Focused, and great to work with! He was very attentive to my every question. I e-mailed John before ever stopping into the dealership and he quickly responded via e-mail with answers to my questions about MSRP and the A/Z plan price for the 2019 Ford Edge – Titanium with the options I wanted. I also had many questions on functionality and the Hi Tech features included in the vehicle. He offered via e-mail to bring a vehicle to my house and let me keep it overnight to try out all the features and take it for a test drive. Although I didn’t take him up on his offer, I was very impressed with his customer focus and decided to stop into the Dealership the next day. At that point John encouraged me again to take a couple of Edges for a test drive, which I did and soon fell in love with the vehicle. John also offered to negotiate with me on prices for the Ziebart Gold Plan and an Extended Warranty, items that I believe help protect my investment. I wasn’t ready to make a deal after the first trade-in value offered by O’Daniel Ford for my 2007 Lincoln MKX that day and expressed that to John, but he continued to send me info on the car and expressed his interest in earning my business in the future when I was ready to buy. Sales Manager Brent Swartz came out and introduced himself and also stated he would work with me to get the prices lower on the Ziebart Gold Plan and the Extended Warranty. I left the Dealership very impressed with O’Daniel Ford, although not yet ready to buy. A day later John Berghoff sent me info about a company called TradeRev that O’Daniel Ford collaborates with to help customers get better trade-in offers. I decided to give it a try a couple of days later and to my surprise I was offered exactly what I needed to make the deal. John got me a new F150 Ford Truck as a loaner until they could get the exact 2019 Edge I wanted from Indianapolis. After I made the deal, General Manager Mr. Jeff O’Daniel came out to John’s desk, introduced himself and thanked me for my business. I left the Dealership extremely impressed and very happy that in a few days I’d have my new 2019 Ford Edge. I can’t think of anything the staff could have done better unless they would have given me a new car for free! :) Seriously, they did everything they could to answer my questions and negotiate with me to give me what I needed to move forward with a purchase, all without making me feel pressured to buy. After years of purchasing many vehicles from another local Ford Dealership I have become a happy new customer at O’Daniel Ford and plan to take all my future purchase and service business there! More

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Purchase of new 2019 expedition Ron was wonderful in showing me all the new bells and whistles of my new Ford Expedition. He was patient and did not rush through explaining the new Ron was wonderful in showing me all the new bells and whistles of my new Ford Expedition. He was patient and did not rush through explaining the new car details. More

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