Jeff O'Daniel | Page 7

Best Salesman & Dealership ever on New Car Purchase I was very impressed with salesman John Berghoff and the O’Daniel Ford Dealership in general. John is straight forward, very knowledgeable on For I was very impressed with salesman John Berghoff and the O’Daniel Ford Dealership in general. John is straight forward, very knowledgeable on Ford products, very Customer Focused, and great to work with! He was very attentive to my every question. I e-mailed John before ever stopping into the dealership and he quickly responded via e-mail with answers to my questions about MSRP and the A/Z plan price for the 2019 Ford Edge – Titanium with the options I wanted. I also had many questions on functionality and the Hi Tech features included in the vehicle. He offered via e-mail to bring a vehicle to my house and let me keep it overnight to try out all the features and take it for a test drive. Although I didn’t take him up on his offer, I was very impressed with his customer focus and decided to stop into the Dealership the next day. At that point John encouraged me again to take a couple of Edges for a test drive, which I did and soon fell in love with the vehicle. John also offered to negotiate with me on prices for the Ziebart Gold Plan and an Extended Warranty, items that I believe help protect my investment. I wasn’t ready to make a deal after the first trade-in value offered by O’Daniel Ford for my 2007 Lincoln MKX that day and expressed that to John, but he continued to send me info on the car and expressed his interest in earning my business in the future when I was ready to buy. Sales Manager Brent Swartz came out and introduced himself and also stated he would work with me to get the prices lower on the Ziebart Gold Plan and the Extended Warranty. I left the Dealership very impressed with O’Daniel Ford, although not yet ready to buy. A day later John Berghoff sent me info about a company called TradeRev that O’Daniel Ford collaborates with to help customers get better trade-in offers. I decided to give it a try a couple of days later and to my surprise I was offered exactly what I needed to make the deal. John got me a new F150 Ford Truck as a loaner until they could get the exact 2019 Edge I wanted from Indianapolis. After I made the deal, General Manager Mr. Jeff O’Daniel came out to John’s desk, introduced himself and thanked me for my business. I left the Dealership extremely impressed and very happy that in a few days I’d have my new 2019 Ford Edge. I can’t think of anything the staff could have done better unless they would have given me a new car for free! :) Seriously, they did everything they could to answer my questions and negotiate with me to give me what I needed to move forward with a purchase, all without making me feel pressured to buy. After years of purchasing many vehicles from another local Ford Dealership I have become a happy new customer at O’Daniel Ford and plan to take all my future purchase and service business there! More

Report | Print

Purchase of new 2019 expedition Ron was wonderful in showing me all the new bells and whistles of my new Ford Expedition. He was patient and did not rush through explaining the new Ron was wonderful in showing me all the new bells and whistles of my new Ford Expedition. He was patient and did not rush through explaining the new car details. More

Report | Print

People place This is the place to go if you want a salesperson to access your needs and place you in the right vehicle at the right price. Sales financing and serv This is the place to go if you want a salesperson to access your needs and place you in the right vehicle at the right price. Sales financing and service after the sale in one great package.service manager Mike Lothamer and salesman Scot Oser will guarantee it and they are backed by the great Odaniel name. More

Report | Print

Great guy Phil is a very good guy, he cares about his customers and his relationships with them, myself and my family have bought several cars from Phil? and w Phil is a very good guy, he cares about his customers and his relationships with them, myself and my family have bought several cars from Phil? and when we are looking we don’t usually consider anybody else because he’s treated us so well over the years, it’s hard to find a guy who stands by his word and a handshake Like he does!!!!! More

Report | Print

The way it should be done . Exceptional treatment and excellent service by everyone who helped me. They were very open to all my questions and expedited the purchasing process . Exceptional treatment and excellent service by everyone who helped me. They were very open to all my questions and expedited the purchasing process with exceptional professionalism. I will continue to be a sales and service customer for them and would recommend them to everyone I know. More

Report | Print

Great purchase Scott Oser was a consummate professional and made buying the vehicle a pleasure. I would use him again and reccommend him to others without reservatio Scott Oser was a consummate professional and made buying the vehicle a pleasure. I would use him again and reccommend him to others without reservation. More

Report | Print

New Truck I found O Daniel Ford on line and called them up for a price. Not only did they send me a quote, but also the sticker. I came from Sylvania Ohio which I found O Daniel Ford on line and called them up for a price. Not only did they send me a quote, but also the sticker. I came from Sylvania Ohio which is about 2 hours away to buy this truck. It was the exact one Inwas looking for and the price beat the local dealers by a lot. I will be telling all my friends in the market for a car or truck to head Indiana. More

Report | Print

Awesome deal and great people there. Great sales guy Scot Oser . Worked hard for me and six car bought from them. Great service department. Plus great inventory and the best price. Got g Great sales guy Scot Oser . Worked hard for me and six car bought from them. Great service department. Plus great inventory and the best price. Got great rate on loan also More

Report | Print

Another excellent experience! I have been a customer of the O'Daniel's for many years and that trend will continue after my most recent experience at O'Daniel Ford Mitsubishi in Ne I have been a customer of the O'Daniel's for many years and that trend will continue after my most recent experience at O'Daniel Ford Mitsubishi in New Haven. I initially drove onto the lot to gather information about leasing a vehicle since my current car was approaching 100K miles with many payments remaining. Why did I choose O'daniel Ford? The staff at O'Daniel Ford treated my wife so well during her two vehicle transactions there that I started taking my Jeep there for service 2 years ago and was impressed on that end as well. I was able to chat with Doug Taylor about my leasing questions and he explained the entire process and was tremendously helpful in giving me all the information necessary to make a decision without any pressure whatsoever. After our initial conversation, Doug and Sales Manager Brent Swartz crunched numbers and gave me figures on several vehicles. I test drove a couple vehicles and decided on one that fits my needs perfectly. Mike Everson explained financing and we got the paperwork done in minutes. I spoke with Service Manager Mike Lothamer who I've trusted with my family's cars as long as I can remember so I felt comfortable with the entire transaction. At O'Daniel Ford Mitsubishi, each time you drive on to the lot or walk into a showroom, you see the same familiar faces and and that means something in this day and age. I would highly recommend O'Daniel Ford Mitsubishi to anyone looking to buy or lease a car, truck, SUV or commercial vehicle. My wife and I will be back! More

Report | Print

First car You guys are so amazing! Buying your first car can be scary but you all made me feel so confident in my decision! Thank you so much!!! Amy and Ryan we You guys are so amazing! Buying your first car can be scary but you all made me feel so confident in my decision! Thank you so much!!! Amy and Ryan were great and made the whole process worry free! More

Report | Print