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Jeff Rizzi
Jeff Rizzi | Page 186
Service Director
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
1,865 Reviews
1,865 Reviews
Write a Review1865 Reviews of Jeff Rizzi
October 11, 2019
Lied About Service Needed I went in for an oil change and one of the service people came out with a dirty cabin air filter. He showed it to me and said it was 80% full and woul I went in for an oil change and one of the service people came out with a dirty cabin air filter. He showed it to me and said it was 80% full and would need to be replaced today. It didn’t look like my air cabin filter so I asked if it was mine and he said yes. I said ok, well take me to my car and put it in then and he said “oh, well this isn’t your air filter, but yours needs to be replaced too”. I said no thank you and they brought my car around, without washing it and I left. I think it is unsavory business practices to lie to customer about services needed. He assumed I was a dumb that could easily be manipulated and lied too. I won’t be returning for future service and have warned my friends and family of the practice. More
by christen.venegas
Verified Customer
Helpful 
October 09, 2019
Oil change & diagnostic test Great and reliable service! They always go above and beyond to make sure their customers are happy. Will be taking my vehicle back for service. Great and reliable service! They always go above and beyond to make sure their customers are happy. Will be taking my vehicle back for service. More
by Ashley
Other Employees Tagged: Rodney Reid, Matt Torres
October 04, 2019
Services The people were great and Services was quick and did not take that long from when I first dropped it off it was in and out. The people were great and Services was quick and did not take that long from when I first dropped it off it was in and out. More
by NICKOCHOA81_
October 04, 2019
Great Service! Went for an oil change and they got me out of there asap! Thank you for all the great service and care I was given and for the short wait!! Went for an oil change and they got me out of there asap! Thank you for all the great service and care I was given and for the short wait!! More
by STEPHANIE.SANTANA53
Other Employees Tagged: Rodney Reid, Matt Torres
October 02, 2019
Recall.. Called in for a recall, spoke to Jeff in service, schedule my appointment, real thorough, friendly and helpful. Would highly recommend Mark Christophe Called in for a recall, spoke to Jeff in service, schedule my appointment, real thorough, friendly and helpful. Would highly recommend Mark Christopher. Will be going back for service. More
by Jesus
October 01, 2019
Service is great Always friendly staff great service and not too much time spent waiting for an oil change, nice customer lounge, nice selection of coffee or tea to c Always friendly staff great service and not too much time spent waiting for an oil change, nice customer lounge, nice selection of coffee or tea to choose from More
by PETROCHEMGIRL2
October 01, 2019
Fantastic service They all way go above and beyond to make sure customers are satisfied. We leased four cars and purchased two. Have always been happy and satisfied They all way go above and beyond to make sure customers are satisfied. We leased four cars and purchased two. Have always been happy and satisfied More
by CJGHEATH82
Other Employees Tagged: Greg Hess , Nevin Cordero, Rego
September 24, 2019
Outstanding Service! This is the friendliest and most professional service center ever! Jeff Rizzi and his team always go the extra mile to make their customers happy. Im This is the friendliest and most professional service center ever! Jeff Rizzi and his team always go the extra mile to make their customers happy. Impeccable service! Thank you! More
by MARAMOWENS
September 22, 2019
My first service The service was done in a good time frame even though it was done on a Saturday. I didn’t have to wait long when picking up my car, it was parked in a The service was done in a good time frame even though it was done on a Saturday. I didn’t have to wait long when picking up my car, it was parked in an area that was easy and fast to get to. More
by VVARGA61698
September 18, 2019
Very good customer service Very pleased with everything .. I will always come to this dealership ..all the staff is very helpful this is my third purchase every time the service Very pleased with everything .. I will always come to this dealership ..all the staff is very helpful this is my third purchase every time the service is better More
by amoorah1959
Other Employees Tagged: Sam Fakhouri , Mike Cagey, Cassandra Meier
