Jeff Rizzi
Jeff Rizzi at Mark Christopher Auto Center

Jeff Rizzi | Page 185

Service Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.3
1,887 Reviews
4.3

1,887 Reviews

Write a Review

1887 Reviews of Jeff Rizzi

December 01, 2019

Dealership Rating
Employee Rating

Recall 2019 Chevy Silverado I appreciate the good customer service, and especially how fast they finished my car. They took care of me right away and gave me my car less then 2 h More

by Kristina C.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 02, 2019

Mark Christopher Auto Center responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 28, 2019

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Employee Rating

Oil change The service was really good it was kinda slow but it was crowded they made sure everyone was taken care of and got us out as soon as they could More

by yonettles60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Reid, Matt Torres

Dec 02, 2019

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 27, 2019

Dealership Rating
Employee Rating

Horrible experience I was lied to by staff. Did nothing to assist my issue. Forced me to use my insurance on a issue they could not prove was road damage. All in all horr More

by Dvasquez916
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jacky klosky

Jan 16, 2020

Mark Christopher Auto Center responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 22, 2019

Dealership Rating
Employee Rating

Mark Christopher service Excellent service Respectful Courteous. Highly recommended. Completed work in timely manner. Performed above and beyond. I would recommend them to an More

by DENNISMORENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess , Nick Jensen, Rodney Reid, Matt Torres

Dec 02, 2019

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 21, 2019

Dealership Rating
Employee Rating

Service Very friendly, and courteous, very professional, also there’s a service writer not listed from the people to pick from, Nobu Domon, he’s very good and More

by robert197314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2019

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 21, 2019

Dealership Rating
Employee Rating

Professional At the dealership I doubt with Alex, Gilbert and Sam. They all acted in a professional manner they were helpful in disseminating information so I can More

by JNPESCOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Alex Sarabia , Mike Cagey, Gil Gonzalez, Rodney Reid, Matt Torres

Dec 02, 2019

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 18, 2019

Dealership Rating
Employee Rating

It was different but the headquarters for GMC help to assist Just ok could be better and more concern about the client, then trying to correct; when you are wrong and not fair.. not all like Gerald the salespers More

by RONALDHATCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 19, 2019

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2019

Dealership Rating
Employee Rating

Friendly, knowledgeable and helpful team I am always greeted with a smile the team is always helpful and friendly hard to find this type of service in today's environment More

by DVANNISPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Reid, Matt Torres, Robert Montes, Nobu Domon, Dario Gomez, Pete Houston

Nov 19, 2019

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 13, 2019

Dealership Rating
Employee Rating

Great desalar to work with. Nevin is awesome to work with and will get it done for you. He’ll get you the best that is in his reach and won’t let you down. More

by RPJR05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nevin Cordero, Jose Jimenez

Nov 13, 2019

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 13, 2019

Dealership Rating
Employee Rating

Amazing Service Very happy with my recent service visit. Ray Peters & Jeff Rizzi are awesome!! Brought it in for an oil change & they took great care of me!! I am COM More

by strangio17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Peters

Nov 13, 2019

Mark Christopher Auto Center responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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