Thank you Chelsey you are awesome.
Thank you for taking care of my truck and the problems I had with the radio.
Thank you for taking care of my truck and the problems I had with the radio.
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by JESSCOFF5
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chelsey
Dec 03, 2024 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Chelsey at Mark Christopher Auto Center and that she was able to assist you with the radio issues in your truck. We appreciate your kind words and look forward to serving you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Convenient location and close to home, salesman (Taylor)
was friendly and very persuasive person. We were given many options and ideas in selecting our new vehicle.
was friendly and very persuasive person. We were given many options and ideas in selecting our new vehicle.
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by andya1217
Verified Customer
Verified Customer
Service Price Transparency
Dec 03, 2024 -
Mark Christopher Auto Center responded
Thank you for your kind review! We're thrilled to hear that you found our location convenient and that Taylor made your experience pleasant and informative. At Mark Christopher Auto Center, we strive to provide a variety of options to help our customers find the perfect vehicle. We appreciate your business and look forward to assisting you again in the future!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Leslie was very helpful and a pleasure to work with and
took care of all my issues.
took care of all my issues.
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by DONALDPAUL0444
Verified Customer
Verified Customer
Service Price Transparency
Dec 01, 2024 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! We’re thrilled to hear that Leslie was helpful and took care of all your issues. Your satisfaction is our priority at Mark Christopher Auto Center. We appreciate your feedback and look forward to serving you again in the future!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
The best service ever Mr fletes is always there to help
and keeps me informed
and keeps me informed
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by javydady07
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2024 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at Mark Christopher Auto Center. It’s great to know that Mr. Fletes provided you with the support and information you needed. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Amazing service, people are there to help with whatever
you need, car comes back looking better than it did going in. Love Mark Christopher.
you need, car comes back looking better than it did going in. Love Mark Christopher.
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by KELZBENZ
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rigo
Nov 25, 2024 -
Mark Christopher Auto Center responded
Thank you for your wonderful feedback! We truly appreciate your kind words about the amazing service at Mark Christopher Auto Center. It's fantastic to hear that your car comes back looking better than ever! We look forward to serving you again in the future. Your satisfaction is our priority!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Very good and on time as expected.
Very pleased to bring our car here. Great customer service.
Very pleased to bring our car here. Great customer service.
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by JFISLAS
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2024 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience at Mark Christopher Auto Center. We take pride in providing excellent customer service, and we're glad that our team met your expectations. We look forward to seeing you again next time!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Julie always takes good care of me and my vehicles when I
come in. This last visit was for an oil change and checking the transmission. The techs were very fast in diagnosing the vehicle and getting back to
come in. This last visit was for an oil change and checking the transmission. The techs were very fast in diagnosing the vehicle and getting back to me with the options that I needed for my car. I am pleased with the service and friendly manor in which I have been given this and previous visits to the dealership.
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by kkelly11
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Julie Escabar
Nov 21, 2024 -
Mark Christopher Auto Center responded
Thank you, Kelly, for your kind words and for trusting Mark Christopher Auto Center with your vehicle's care. We're thrilled to hear that our team provided you with fast and friendly service during your recent oil change and transmission check. Your satisfaction is our priority, and we look forward to seeing you again for your future automotive needs!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Service department was great.
Jackie was very helpful always maintaining me well informed of my repairs and vehicle status.
Jackie was very helpful always maintaining me well informed of my repairs and vehicle status.
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by CAZADOR26
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2024 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department at Mark Christopher Auto Center. It's fantastic to know that Jackie kept you well-informed throughout your repairs. We appreciate your kind words and look forward to serving you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
My truck was in the service dept for 6 days.
No one called with updates. When I called for updates, it went to voicemail. I left messages to be called with updates, but no one ever called me bac
No one called with updates. When I called for updates, it went to voicemail. I left messages to be called with updates, but no one ever called me back.Terrible communication.
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by kirbysix
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2024 -
Mark Christopher Auto Center responded
Thank you for sharing your experience with us. We understand how important communication is, especially when your truck is in service. Your feedback is valuable, and we appreciate you bringing this to our attention. I will work to address this internally so we may improve our service and provide a better experience going forward. Thank you again for your feedback.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
We have been struggling to get a specific product for our
vehicle, and it has now been over three months. Each time we follow up and escalate the situation, there has been no resolution. There has been no fo
vehicle, and it has now been over three months. Each time we follow up and escalate the situation, there has been no resolution. There has been no follow-up from service or management. Extremely disappointed in GM and this dealership altogether.
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by NotHappy10
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Julie lack of follow through and communication
Nov 20, 2024 -
Mark Christopher Auto Center responded
Thank you for sharing your experience with us. I understand the frustration of waiting for a specific product for your vehicle and not receiving the follow-up you expect. Your feedback is valuable, and I encourage you to contact me directly so I can assist you further. We will work to improve our communication and hope to be able to resolve this issue for you soon.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
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