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Jeff Rizzi
Jeff Rizzi at Mark Christopher Auto Center

Jeff Rizzi | Page 10

Service Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.4
2,093 Reviews
4.4

2,093 Reviews

Write a Review

2093 Reviews of Jeff Rizzi

November 18, 2024

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Employee Rating

The service department worked their magic. They took the car in and had it back to me the the next day. Jeff Rizzi and Chelsea Jose explained what needed to be done, let me know they would get More

by JOE@SJDINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose

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Nov 20, 2024

Mark Christopher Auto Center responded

Thank you for your kind words! I am thrilled to hear that our service team was able to quickly diagnose and resolve the issue with your vehicle. At Mark Christopher Auto Center, we strive to provide prompt and effective service. I appreciate your feedback and look forward to assisting you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2024

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Employee Rating

Great customer service in service. Told med what needed to be done with my vehicle and had it done runs great. More

by YOLLY2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service at Mark Christopher Auto Center and that your vehicle is running great. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2024

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Not happy with professionalism just a fast minded place to sell and move on. They say anything to please you to sign. More

by R81DERS
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Greg Hess, Sam Fakhouri

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Nov 19, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your concerns about professionalism at Mark Christopher Auto Center. Your feedback is valuable, and I strive to improve our services continuously. If you would like to discuss your experience further, please feel free to reach out to me directly. I appreciate your input and hope to have the opportunity to assist you better in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 17, 2024

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Very satisfied very friendly and nice it took less time to do evry thing they needed to do More

by ale.electric66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

Mark Christopher Auto Center responded

Thank you for your positive feedback! We at Mark Christopher Auto Center are thrilled to hear that you were very satisfied with our service and found our team friendly and efficient. We strive to provide the best experience possible for our customers. We look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2024

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Javier Juarez was the service advisor. Very professional and attentive. I waited for the vehicle and even added on a service item after the fact. The wait time was pretty quick and shorter More

by keengs33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Juarez

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Nov 19, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're glad to hear that our service advisor provided you with professional and attentive service and that your wait time was quicker than expected. We appreciate your feedback regarding the car wash, and we will take that into consideration. We hope to see you again at Mark Christopher Auto Center for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2024

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Efficient, helpful, knowledgeable. Quick to greet and helpful and responsive once work was done. Going back again. More

by Brad F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Mark Christopher Auto Center responded

Thank you, Brad! We truly appreciate your kind words about your experience at Mark Christopher Auto Center. It's wonderful to hear that you found our team efficient, helpful, and knowledgeable. We look forward to welcoming you back on your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2024

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Great service couldn’t of asked for more they drove the truck and loan 40 minutes away to my house to sign the loan papers and get the truck they delivered Thank you very much More

by johncsearsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with Mark Christopher Auto Center and that our team went the extra mile to deliver your truck. Your satisfaction means a lot to us. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2024

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Employee Rating

I spent well over $100K on a vehicle. It has just over 2500 miles. It has been to the shop twice. I asked for a loaner both times and did not receive it. I was not notified in advance tha More

by btrev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Hess, Sam Fakhouri, Jerry Pena

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Nov 18, 2024

Mark Christopher Auto Center responded

Thank you for reaching out and sharing your experience. We understand your concerns regarding the situation with your vehicle and the lack of a loaner during your visits to Mark Christopher Auto Center. Your feedback is valuable, and we appreciate you bringing this to our attention. I encourage you to contact me directly to discuss the matter further and to work towards a positive resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2024

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Employee Rating

Need to improve communication with customer and be more informative on what is going on More

by Ruben Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Hess , Jesse Lopez

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Nov 14, 2024

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your thoughts about the communication at Mark Christopher Auto Center. We understand how important it is to keep our customers informed and will work to improve in that area. If you have any specific concerns or suggestions, please feel free to contact me directly. Your insights are valuable to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 10, 2024

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Employee Rating

Jeff and Nobu were very helpful, friendly and great service. I highly recommend this service department. Thank you for always helping me with my service. More

by SANDYBROWN925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu

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Nov 13, 2024

Mark Christopher Auto Center responded

Thank you, Sandy! We truly appreciate your kind words about our service department. It's wonderful to hear that you had a great experience with Nobu and our team. We are always here to help with your service needs at Mark Christopher Auto Center. Looking forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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