Jeff Rosen | Page 3
Sales Manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
149 Reviews
Write a ReviewDealership Experience
23 yrs, 1 mo
Industry Experience
39 yrs, 4 mos
149 Reviews of Jeff Rosen
August 21, 2023
Mike Raff was amazing! Jeff (sales manager) amazing!! Just a great buying experience all around! Jeff (sales manager) amazing!! Just a great buying experience all around! More
Other Employees Tagged: Erin Scordelis Scripillit , Mike Raff
August 14, 2023
Buying my VW from them went smoothly. However, customer service has not been the best besides Nanika she was a pleasure to work with. I have two problems with this dealership. 1. I reques However, customer service has not been the best besides Nanika she was a pleasure to work with. I have two problems with this dealership. 1. I requested a refund within 3 days of buying my VW for a service plan I was given false information about. I was told it was done and would take 6 weeks. Within this time I have called a emailethe finance person who helped me Eddie Miller and get a different response on timeframe everytime. I have no problem waiting but I do have a problem with the nonspecific information. I did not want to write this review this way I rather have wrote about how smoothly things went dealing with everyone I worked with but that is not the case. 2. I have called and emailed sales manager Jeff Rosen multiple times during the 6 weeks with no response at all very frustrating and disappointing. I will not recommend this place to anyone just from the customer service standpoint. Now I will have to go down to the dealership to handle this in person because at this point it feels like I need verify if I need to take the legal route. And I already called my bank they said they see nothing and all I wanted to ask is some simple questions. More
Other Employees Tagged: Nanika Orgil , Eddie Miller
August 08, 2023
Sean was amazing there was a mix up and my appointment was scheduled for and he told me don’t worry at all about it we will get you taken care of and he did! I was able to immediately get a loaner vehicle was scheduled for and he told me don’t worry at all about it we will get you taken care of and he did! I was able to immediately get a loaner vehicle so that I could get to work and pick up kids and bonus my car was done earlier then originally quoted! Sean was amazing to work with I appreciate his excellence in Customer Service & Support! More
Other Employees Tagged: Nanika Orgil, Sean Thomas
July 25, 2023
Nice people and easy process. Nanika and Eddie were great to work with. Great VW dealership. Nanika and Eddie were great to work with. Great VW dealership. More
Other Employees Tagged: Nanika Orgil
June 25, 2023
Thanks for taking care of my car Excellent service , surprised that all work was under warranty. Vw is the best surprised that all work was under warranty. Vw is the best More
Other Employees Tagged: Kyle Ritola, Sterling Daniels, David Dirito, Ron Simi, Kevin Hubert , Shannon Sousa, Marina Felix, Sean Thomas , Tim Luong
June 14, 2023
I was able to schedule a oil change online On a Saturday for Monday morning! That’s Awesome! for Monday morning! That’s Awesome! More
Other Employees Tagged: Kevin Hubert
June 01, 2023
Dirito Brothers is by far the best dealership I've ever worked with. This is my third lease with them and the sales and fulfillment process couldn't have been better or easier. Kudos to Jeff, Gus and Erin worked with. This is my third lease with them and the sales and fulfillment process couldn't have been better or easier. Kudos to Jeff, Gus and Erin for making it seamless and wonderful as always! Highest recommendation! More
Other Employees Tagged: Augusto”Gus The Bus” Davila, Erin Scordelis Scripillit
April 22, 2023
Great service from Nanika. I would definitely purchase again from this dealership. The purchase process was super smooth. I love my new car! I would definitely purchase again from this dealership. The purchase process was super smooth. I love my new car! More
Other Employees Tagged: Nanika Orgil
April 19, 2023
Thank you for providing Excellent Customer Service, and thank you for allowing my Warranty to cover the Radiator repair. This is the best way I can feel good about my automobile, because I trust you s thank you for allowing my Warranty to cover the Radiator repair. This is the best way I can feel good about my automobile, because I trust you service. Please Enjoy, and thank you for being there for my automobile! More
Other Employees Tagged: Kyle Ritola, Sterling Daniels, David Dirito, Kevin Hubert , Shannon Sousa, Marina Felix, Sean Thomas, friendemic friendemic , Tim Luong