Jeff Schwaeber
Jeff Schwaeber at Byers Mazda

Jeff Schwaeber

Fixed Operations Manager

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of Jeff Schwaeber

August 07, 2025

Dealership Rating
Employee Rating

The Byers Mazda service team are transparent with the work that needs to be done, the time it will take to complete, and the cost, and they’ve consistently hit all three. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

Aug 08, 2025

Byers Mazda responded

Thank you so much for your kind words about our service team! We’re thrilled to hear you’ve appreciated our transparency and consistency with time, cost, and communication. Your trust means the world to us, and we’re grateful for the opportunity to assist you. We look forward to serving you again soon!

July 28, 2025

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Professional service. Was in and out quickly. I miss the free car wash. See you guys next time. More

by cundifflinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

Jul 28, 2025

Byers Mazda responded

Thank you for your feedback! We're thrilled to hear you appreciated the professional and quick service. We understand how much the free car wash meant to you, and your input helps us keep improving. We're looking forward to seeing you next time!

July 19, 2025

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Always great service, repairs were done in a timely manner. I was immediately contacted when repairs were completed More

by Maria Barton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

Jul 21, 2025

Byers Mazda responded

Thank you so much for your kind feedback! We’re thrilled to know you had a great experience and appreciated the timely service. It’s always our goal to keep you informed and ensure smooth repairs. We look forward to serving you again in the future!

July 03, 2025

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Fast and easy. Lounge is a nice place to wait. I liked the diagnostic video they sent. More

by meimmer
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2025

Byers Mazda responded

Hi Meimmer! Thank you for leaving us this five-star review and for your kind words about our service team at Byers Mazda! We'll see you next time!

June 16, 2025

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Employee Rating

My contact, Stevie was terrific. She was friendly and professional, keeping me informed about the status of our Mazda and the parts we were waiting on. She also helped with getting m More

by Laura
Recommend Dealer
Yes

Other Employees Tagged: Stevie Ballinger

Jun 17, 2025

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that Stevie provided such a friendly and professional experience while keeping you informed every step of the way. It’s great to know the loaner vehicle process was quick and easy for you as well. Your satisfaction means the world to us, and we’re delighted to have made your experience a terrific one. If there’s anything else we can do for you, please don’t hesitate to reach out!

June 10, 2025

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Professional, pleasant, keep you well updated and explain services and options well. Not sure there's anything they could do better. More

by bethannekennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

Jun 11, 2025

Byers Mazda responded

Thank you so much for your kind words. We’re thrilled to know that you had a positive experience and felt well-informed throughout the process. Providing professional, clear, and pleasant service is something we strive for every day, and it’s wonderful to hear that it resonated with you. Your feedback means the world to us, and we’re delighted to have met your expectations. If you need anything in the future, don’t hesitate to reach out. We’re always here to help!

June 06, 2025

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Employee Rating

The dealership was well maintained, clean, and very accessible. They made it easy to schedule and the process was quick and easy. More

by clyman5450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

Jun 09, 2025

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear you found our dealership clean, accessible, and easy to work with. Providing a quick and seamless process is always our goal, and your feedback lets us know we're on the right track. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to helping you again in the future!

June 03, 2025

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Employee Rating

The service man who helped me was very courteous and professional. The service didn’t take long either! Enjoyed the experience! More

by barbcatlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

Jun 04, 2025

Byers Mazda responded

We're delighted to hear that our team at Byers Mazda provided you with courteous and efficient service. Thank you for sharing your positive experience!

May 31, 2025

Dealership Rating
Employee Rating

The service department is fantastic. The Full Circle Inspection video is a great bonus to keep my car in great working order. I appreciate it! More

by KMALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

Jun 02, 2025

Byers Mazda responded

We're delighted to hear that you found our service department at Byers Mazda fantastic and appreciated the inspection video! Keeping your car in top shape is our priority, and we're here whenever you need us! Safe travels!

May 24, 2025

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Employee Rating

Ken was very helpful when our car needed repairs when we were 8 hours from home. More

by Gardnerd11303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King

May 26, 2025

Byers Mazda responded

Hi Gardner! Thank you for leaving us this five-star review and for your kind words for Ken from our service team at Byers Mazda! We'll see you next time!

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