Jeff Sherwood | Page 7

Had my honda accord in for front bumper replacement with new and painted, plus a mirror part. They took over 2 weeks on what wS supposed to be a 3 day job. Poor coordination within their shop between tear d new and painted, plus a mirror part. They took over 2 weeks on what wS supposed to be a 3 day job. Poor coordination within their shop between tear down, painting, reassembly, and then the morning it was due for pickup, still wasnt rady and I had to wait a couple hors in the area. Bumper looked ok, paid and started to leave and when I tried to adjust the electric mirror, it didnt move up/down which it had before. Had the shop mgr come out and he said to bring it back in a couple days when the tech was in. THEN, I decided to look closer at the bumper, and when I turned on the fog lights which are in the bumper, one of them was not working! Called the manager out again and je said 'guess we're not looking too good', which I agreed. Brought it back the next week and waited for it, fog light was a connection issue, but they claimed they couldnt fix the mirror - while they replaced a part on the mirror grom minor bump, it was working when I brought it in. Next stop was Honda to adjust sensor in the front grill/bumper - they could not calibrate it becuase the bracket was bent and not noticed by Nissan, even as that was the area the bumper was damaged. Left nessage for Nissan to call me about this, and they never did. This cost me another $1,000 at Honda as they needed to remove the new bumper to replace the sensor bracket. Wont use Nissan again. More

by Jvb4Christ Verified Customer Verified Customer

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Checking in was seamless, and following up on the status of the work was always through and complete. of the work was always through and complete. More

by qaksa Verified Customer Verified Customer

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I had my 2017 GTI painted several times with these folks after an accident AAA + !! after an accident AAA + !! More

by jasonjonesvb Verified Customer Verified Customer

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Body shop was great staff was excellent and courteous. Car looked great. No complaints here Car looked great. No complaints here More

by Fun2dayandeveryday@yahoo.com Verified Customer Verified Customer

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By far the best experience I’ve Ever had at any automotive repair shop. My Mercedes was returned to near new condition and communication wax beyond excellent! automotive repair shop. My Mercedes was returned to near new condition and communication wax beyond excellent! More

by REDTAG Verified Customer Verified Customer

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Great personnel, took care of us no problems at all great service provided as well service provided as well More

by sarah Verified Customer Verified Customer

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Extremely professional and great follow up after the sale, I got a call because they found me a lower interest rate that equated to a $3,000 savings sale, I got a call because they found me a lower interest rate that equated to a $3,000 savings More

by kathyyanderr Verified Customer Verified Customer

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The repair appears to be show room quality. I do appreciate the follow up visit. I do appreciate the follow up visit. More

by Mercedes Benz Verified Customer Verified Customer

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Excellent care starting with Cindy at the front desk all the way up to the manager Steven, we felt taken care of. Their workmanship is top notch! the way up to the manager Steven, we felt taken care of. Their workmanship is top notch! More

by Shauna Ekstrom Verified Customer Verified Customer

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Collision Department Jeff and Cynthia were both amazing. Took care of my repairs in a timely manner and communication was great. Took care of my repairs in a timely manner and communication was great. More

by jenniferjames1 Verified Customer Verified Customer

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