Jeff Silvers | Page 12

Made the appointment online on the website, but when I arrived they had no record of my appointment. To their credit they accommodated me by working it in & gave my a complimentary rental car to drive. arrived they had no record of my appointment. To their credit they accommodated me by working it in & gave my a complimentary rental car to drive. Service adviser was Jeff Silver. He went above & beyond to handle my situation. More

by 1wcnorman Verified Customer Verified Customer

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Very friendly staff and always willing to assist with no worries. Service is quick and efficient. worries. Service is quick and efficient. More

by knc706 Verified Customer Verified Customer

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Excellent job . Fast service . Nice consultant , easy to make business with . Thank you for a good job . Fast service . Nice consultant , easy to make business with . Thank you for a good job . More

by NATALYAKOTELNIKOVA Verified Customer Verified Customer

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The service team is top notch. Jeff Silvers is always finding solutions, extremely helpful and understanding. I can always count on Jeff and his team to get it right! Jeff Silvers is always finding solutions, extremely helpful and understanding. I can always count on Jeff and his team to get it right! More

by ramse45 Verified Customer Verified Customer

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All in all the work done on my car has been fine. My service advisor didn’t communicate the suggested maintenance to me at all…I was handed a sheet when I got back to pick up the car. Ideally suggest My service advisor didn’t communicate the suggested maintenance to me at all…I was handed a sheet when I got back to pick up the car. Ideally suggestions would have been mentioned prior to me coming so they could have been completed while the car was already there… More

by LINDSLEYL Verified Customer Verified Customer

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Jeff Silvers was the person I worked with and he was extremely rude and curt. He cut me off while speaking, told me I was wrong when I tried to explain a situation involving one of the sales staff, repe extremely rude and curt. He cut me off while speaking, told me I was wrong when I tried to explain a situation involving one of the sales staff, repeated my words back to me in a mocking manner and then left my car sitting completed for 20 minutes. When I was finally called to the window, I waited another 10 because he wasn’t there. I purchased my car from Dwight and he is fantastic and I highly recommend working with him, but I will not be going back for service. More

by JASON.VAUGHAN2 Verified Customer Verified Customer

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Failed to tell me I needed my tires changed so i had to find out when I went to service my car find out when I went to service my car More

by chichi.nwaogwugwu Verified Customer Verified Customer

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Staff was courteous and waiting room was nice and clean. I feel the effect of the oil change, wheel balancing and alignment. I feel the effect of the oil change, wheel balancing and alignment. More

by ZIK Verified Customer Verified Customer

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Jeff Silvers and Zach Claybrooks do a great job providing of outstanding customer service. Roger Hyde of outstanding customer service. Roger Hyde More

by HYDE01RF Verified Customer Verified Customer

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I've found Cobb County Toyota to be consistently competent over the last 23 years since first taking my 2002 Toyota Camry XLE V6 to them for service. I would add that they are all VERY busy, In t competent over the last 23 years since first taking my 2002 Toyota Camry XLE V6 to them for service. I would add that they are all VERY busy, In today's environment, It is difficult to get to know people there personally. Also communication is a weak point. The good service writers leave a 4:00 on the dot. Forget speaking with them after 4:00 pm. Also, they are gone during the lunch hour. To get a return of call from them is near impossible. The rental car I got from them, which I paid for, was dirty. Also, it flashed "maintenance required" the whole time. I expected better!!! More

by restarks Verified Customer Verified Customer

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