Jeff Silvers | Page 3

jeffery service advisor rude and doesn’t wanna listen to customer also still have problem customer also still have problem More

by gisa Verified Customer Verified Customer

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Those people have a serious issue. My terrible experience started when I went there to trade in my 2022 Camry for a 2025 Camry XSE Sport, simply because this location was the closest t My terrible experience started when I went there to trade in my 2022 Camry for a 2025 Camry XSE Sport, simply because this location was the closest to my home. They gave me a crazily low trade-in offer, even after I showed them a higher official evaluation from CarMax. Out of nowhere, the accounting manager insulted me, saying, “I know people like you—you keep asking for evaluations and will never buy anything.” Feeling completely harassed, I decided to leave. At that point, the salesperson actually grabbed my phone without my permission and tried to open my photos to delete pictures I had taken of their written evaluation. I left immediately after that violation of my privacy and bought the car from AutoNation Toyota instead, who gladly matched the fair CarMax price. Foolishly, I went back to Cobb County Toyota today just to get a tire changed. First, I found out that for a previous tire change, they completely ignored my warranty and forced me to pay full price for a duplicate tire. Then, they recommended replacing three more tires. When I told the tire department manager that I only wanted to replace one today and would budget for the rest later (since they estimated a staggering $350 per tire), he literally told me word-for-word: "If you don't have the money to change tires, why did you buy this car?" Are you guys serious? What is wrong with management here? What kind of customer service is this? I will never step foot in this place again—though I'm sure you don't even care. Stay far away from this dealership. More

by MIKE_MALEK Verified Customer Verified Customer

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Cobb county Toyota service department always does a top rate job. Jeff works hard to make sure that we get the service that we need. rate job. Jeff works hard to make sure that we get the service that we need. More

by wilderfam Verified Customer Verified Customer

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Service was fast and the staff was friendly. I couldn't have had a better experience I couldn't have had a better experience More

by TREVBOOBOOS5494 Verified Customer Verified Customer

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I went for a walk in oil change at lunch time and was in and out in less than an hour… and out in less than an hour… More

by RMEVANS0457 Verified Customer Verified Customer

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Easy to schedule maintenance work, and they kept me updated on the work being done and what needed to be done updated on the work being done and what needed to be done More

by deryk.hossner Verified Customer Verified Customer

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Great customer service, waiting area is clean and waiting time wasn’t long, will highly recommend. time wasn’t long, will highly recommend. More

by JUDY99LAIMEE Verified Customer Verified Customer

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Service dept is always efficient, courteous and professional. Communication is great from my first call for an appt and my help from Jeff silvers. He was honest about the time it would take to fix professional. Communication is great from my first call for an appt and my help from Jeff silvers. He was honest about the time it would take to fix the recall and answered my questions. Thank you for the great service. . More

by EKINSEL Verified Customer Verified Customer

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The best way to have your toyota last a long long time is to take it to a highly skilled Toyota dealership for service by Toyota certified mechanics who use original equipment manufactured parts. My 2007 v-6 to take it to a highly skilled Toyota dealership for service by Toyota certified mechanics who use original equipment manufactured parts. My 2007 v-6 camry has 210,000 miles and runs like new! Cobb County Toyota and my service advisor Jeff Silvers keep me coming back after 11 years of top notch and fairly priced services. More

by mjtpa Verified Customer Verified Customer

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I’ve been coming to this dealership for 8 years now and Jeff been a big help!! Want to thank the staff for everything they been doing! Jeff been a big help!! Want to thank the staff for everything they been doing! More

by quintinsqr Verified Customer Verified Customer

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