"We had a fantastic experience. Very polite, respectful..."
We had a fantastic experience. Very polite, respectful and attentive to our needs. Amazing service. Wouldn’t go anywhere else. They had exactly what we were looking for.
"The service manager at Princeton land rover… Jeff… Is..."
The service manager at Princeton land rover… Jeff… Is absolutely a spectacular individual… Extremely professional and has always taken care of any problem that I have had with my car… He has recently rectified a major problem with professionalism....
I’m a loyal customer… Thank you Jeff
"Great experience with James. Help me with all my..."
Great experience with James. Help me with all my concerns. Worked with me with price and finding the best insurance for my vehicle. Best part is I was in and out. No one like sitting in dealer shop all day. Thanks a lot James
"I have been purchasing/leasing cars from Princeton..."
I have been purchasing/leasing cars from Princeton Landrover for many years. I have been working with Joel for almost as many and always have a great experience.
"I would like to express my gratitude to Jeff Dockhorn and..."
I would like to express my gratitude to Jeff Dockhorn and Elise Smart from service and Joe Larusso and Rick Smith from the parts department. Everyone worked together to help me resolve an issue with my vehicle. They were all very professional and helpful. Thank you to everyone! I truly appreciate and value your help.
"Ryan was excellent to work with! Leasing my new Range..."
- Bobby D
Ryan was excellent to work with! Leasing my new Range Rover Sport was so easy and quick. He made sure I knew everything about the car and even sent Evan to my home to answer any questions I had about my new car! I highly recommend Ryan and Evan! I am very grateful for the quality of customer service that I experienced in Princeton... it just doesn’t exist like this out there anymore!
"Always the best. Attentive. Great follow thru. Always get..."
Always the best. Attentive. Great follow thru. Always get it done right the first time. Extremely accommodating even with a valet service should a customer need it. Go nowhere else!!
"I can’t begin to express the gratitude and appreciation I..."
I can’t begin to express the gratitude and appreciation I truly have for the customer service and professionalism of Jeff Dockhorn. His patience, consistent communication and willingness to go the extra mile to assure me that he and his team have done all they can to rectify the problem was something that is not often experienced. I have nothing but respect for him and a heart that is genuinely grateful.
It is a privilege to take this time to thank Jeff. Jeff continue to do what you do in the way that you are doing it. What I will always remember is not necessarily fixing the problem, but how you made me feel. Thank you!
I also would like to thank Mr. Tim Ruffin who has been an employee for 14 years and as always been a beacon of light to me. He has always been helpful, polite, courteous and honest.
These men are both commendable and deserve the praise for not only the work they do, but the way in which they treat others.
Other Employees Tagged:
"It’s over ten years coming now going to this exceptional..."
- Cars & Chai
It’s over ten years coming now going to this exceptional dealership.
My wife and I continue having our cars through Princeton LR/Jaguar for both their sales and service. For comparison we’ve tried the many dealerships that are much closer to us in the past and occasionally with a service department since. With valet service offered and a massive trust factor, it’s a no brainier why we continue going to Princeton, and make strong sincere recommendations for this dealership to everyone we know.
Evan for hand overs, Stephen Bergamo the GM in facilitating sales, with James Krail and Michael Krail in Sales and Business respectively have been brilliant to work with, not to mention everyone in Service.
"Jorden and the staff were wonderful. I had problems in..."
Jorden and the staff were wonderful. I had problems in the past with the old service manager as well as very long wait times for repairs and service. One time it was 18 days... However this time I had my LR-3 back in a day and a half with more work and repairs than when I had to wait 18 days.
The new dealership truly goes “above and beyond”!!
Thank you for a great experience, I have already recommended Jorden and the new dealership to a friend.
Other Employees Tagged: