Jeffrey Henry | Page 4

Jeff Henry is an exceptional asset to Rute 18 Auto. He is always very helpful and kind when I have a problem or when I just need my van serviced, he knows his stuff! I had to bring my van in to have He is always very helpful and kind when I have a problem or when I just need my van serviced, he knows his stuff! I had to bring my van in to have some work done and I dealt with Jeff. Once again, I was treated as a valued customer. Jeff was very caring and professional as always; he even got me a loaner! He updated me on how the job was going so I wouldn't worry. He always takes care of me! Another good visit. More

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Originally went in for a serious mechanical issue with a previous vehicle I owned. I was terribly frustrated abs Jeff in service was super helpful and after a couple of brief conversations he hooked me up previous vehicle I owned. I was terribly frustrated abs Jeff in service was super helpful and after a couple of brief conversations he hooked me up with Bryt who is the most chill and amazing Sales person ever. Bryt and I was able to strike a deal on a ' new to me' vehicle and I couldn't be more ecstatic. Only drawback was how long it took to refund my deposit and the payoff for my old vehicle. Otherwise, I'm very thankful to Jeff and Bryt. More

by cresieml Verified Customer Verified Customer

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Stay away they play games. If your buying a new car, then your fine. If your buying used. They will rip you off and lie about anything that would make a sale. If your buying a new car, then your fine. If your buying used. They will rip you off and lie about anything that would make a sale. More

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Excellent customer service! Jeff is super friendly and helpful. Minimum wait time. I left very pleased with my service results. Jeff is super friendly and helpful. Minimum wait time. I left very pleased with my service results. More

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I had an excellent experience today 3/4/2022 with Jeffrey henry. When I dropped off my Track he was kind and offered to have a car to take me home and bring me back when my track was ready. When I got there henry. When I dropped off my Track he was kind and offered to have a car to take me home and bring me back when my track was ready. When I got there to pick it up and there were some issues with the paperwork but the Supervisor and the team there were quick to come to assist me and didn't leave till they made sure the issue was solved. I had always loved my truck 2019 Ram Laramie But Now I Love it more because i knew there's a great team behind to support More

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All of the staff was fantastic! All of the work was done quickly and their customer service was far better than other dealers in the area. All of the work was done quickly and their customer service was far better than other dealers in the area. More

by douglas.kaplan Verified Customer Verified Customer

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Everyone that I dealt with was super nice and extremely accommodating. It was a wonderful experience! accommodating. It was a wonderful experience! More

by DENISEZUCARO Verified Customer Verified Customer

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My experience with Route 18 Jeep was fantastic . I needed service for my Wrangler I first spoke with Denise who was a pleasure to deal with.She was pleasant professional and caring. When I arrived the chec service for my Wrangler I first spoke with Denise who was a pleasure to deal with.She was pleasant professional and caring. When I arrived the check in process was smooth as could be.Everyone I dealt with was so nice and accommodating. I received updates on the progress from Jeff. He was a plea sure to talk to as well. I’m glad I purchased and have my Wrangler serviced at Route 18 Jeep. Bill Purdy More

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The dealership was clean efficient wait time was reasonable, Came to get a keyfob Is programmed, But I thought it was bad service when I had to ask them to cut the key also ,they said I didn't ask reasonable, Came to get a keyfob Is programmed, But I thought it was bad service when I had to ask them to cut the key also ,they said I didn't ask to have the key cut .I thought programming a key fob included everything including the key. What good would Is programming a key fob do if I have no key to get in a car if the battery died. More

by thomaspruchnik Verified Customer Verified Customer

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I appreciate the service advisor keeping me up to date with the status of my vehicle that has been at the service center for more days than expected but I was given a loaner car upon my vehicle being take with the status of my vehicle that has been at the service center for more days than expected but I was given a loaner car upon my vehicle being taken in. Jeff has been calling me daily to keep me posted. I do appreciate that outreach. More

by C.SANTIAGO04 Verified Customer Verified Customer

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