Great service.
This was my first time here and all of the advisors were excellent
This was my first time here and all of the advisors were excellent
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by Mrs. Jenkins
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2026 -
Sullivan Cadillac responded
Thank you for your kind words! We're thrilled to hear that your first visit to Sullivan Cadillac was a great experience and that our advisors provided excellent service. We appreciate your feedback and look forward to welcoming you back for your next visit!
Sincerely,
The Sullivan Cadillac Team
Service department is a one.
John is very nice, gentlemen.On top of the job, the whole way
John is very nice, gentlemen.On top of the job, the whole way
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by tmaffatone
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2026 -
Sullivan Cadillac responded
Thank you for your feedback! We're glad to hear that John provided you with excellent service during your visit to Sullivan Cadillac. Our team strives to deliver top-notch customer experiences, and it's great to know that John made a positive impression. We hope to see you again soon!
Sincerely,
The Sullivan Cadillac Team
Edwin is fantastic.
He is always courteous and very responsive. Very Professional and has followed through on all commitments.
He is always courteous and very responsive. Very Professional and has followed through on all commitments.
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by pjz0902
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re thrilled to hear that Edwin provided you with exceptional service at Sullivan Cadillac. His professionalism and responsiveness are truly valued, and we appreciate you taking the time to share your experience. We look forward to welcoming you back soon!
Sincerely,
The Sullivan Cadillac Team
Estefania Adaro is an exceptional Service Representative
and works very hard to please her customers. She is professional regardless of the challenges presented and has a wide range of product knowledge th
and works very hard to please her customers. She is professional regardless of the challenges presented and has a wide range of product knowledge that helps her customers throughout the vehicle service process. Estefania is undoubtably an asset to Sullivan Cadillac.
Best,
Dr. K. Wayne Hunter, Ed.D
Jeffrey Mayorga is a well-seasoned Service Manager who has remarkable skills in resolving customer disputes. His calm demeaner commands respect that keeps customers calm as well when disputes arise. Great managers are not born; they are developed thorough trial and error… Congratulations Jeffrey, you have won my vote!
Best,
Dr. K. Wayne Hunter, Ed.D
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by DRWAYNE60
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2025 -
Sullivan Cadillac responded
Thank you for your thoughtful and encouraging review, Dr. Wayne! We truly appreciate your kind words about Estefania and Jeffrey. Their dedication and professionalism are indeed invaluable to our team at Sullivan Cadillac. Our team strives to provide the best service possible, and it’s wonderful to hear that their efforts have made a positive impact on your experience. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
I was able to get my car fixed on the same day that made
me happy
me happy
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by FRANKLINRICH2018
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2025 -
Sullivan Cadillac responded
Thank you for your feedback, Franklin! We're glad to hear that you had a positive experience getting your car fixed on the same day. At Sullivan Cadillac, we strive to provide timely service to our customers. We appreciate your support and hope to assist you again in the future!
Sincerely,
The Sullivan Cadillac Team
Knowledge experienced team.
They are Courteous and professional and care about you and your automobile.
They are Courteous and professional and care about you and your automobile.
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by allansrothman
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review, Allan! We appreciate your kind words about our experienced team at Sullivan Cadillac. It’s great to hear that you felt cared for during your visit. We look forward to serving you again and hope to see you soon!
Sincerely,
The Sullivan Cadillac Team
Service department is really spectacular, the manager of
the service department could not have been better, what's able to take the car in check it out, wash it and hand me back my keys with a smile.
the service department could not have been better, what's able to take the car in check it out, wash it and hand me back my keys with a smile.
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by allangack
Service Price Transparency
Sep 20, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review, Allan! We truly appreciate your kind words about our service department and the manager. At Sullivan Cadillac, we strive to provide the best service experience possible, and we're thrilled to hear that you had such a positive visit. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
Sep 20, 2025 -
allangack responded
I truly appreciate the opportunity to express my heart felt feelings about Sullivan Cadillac.
Thank you
I am very happy with the service provided to me during
the last visit at the dealership
the last visit at the dealership
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by samuelspatidar
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2025 -
Sullivan Cadillac responded
Thank you for your review, Samuel! We're pleased to hear you were happy with the service during your last visit to Sullivan Cadillac. We appreciate your support and look forward to welcoming you back in the future.
Sincerely,
The Sullivan Cadillac Team
Bought car Cadillac Certified Pre Owned and it’s been in
your Shop three times with no resolution with the camera not functioning?! We are so disappointed with our recent purchase! Our CPO Vehicle has been
your Shop three times with no resolution with the camera not functioning?! We are so disappointed with our recent purchase! Our CPO Vehicle has been in your shop more than in our garage!
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by ecyockey46
Verified Customer
Verified Customer
Sep 03, 2025 -
Sullivan Cadillac responded
Thank you for your feedback. We understand your frustration and appreciate you bringing this issue to our attention. Our team strives to maintain the highest standards at Sullivan Cadillac, and it seems that we have not met your expectations. We encourage you to reach out directly if you'd like to discuss this further. Thank you for your understanding, and we look forward to assisting you.
Sincerely,
The Sullivan Cadillac Team
They are very nice very easy to deal with.
Attentive service and also very professional
Attentive service and also very professional
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by ROBYNCHAMBERLAIN423
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2025 -
Sullivan Cadillac responded
Thank you for your kind words, Robyn! We're thrilled to hear that you found the team at Sullivan Cadillac to be nice and attentive during your visit. Your satisfaction is our priority, and we appreciate your feedback. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team