Estefania Adaro is an exceptional Service Representative
and works very hard to please her customers. She is professional regardless of the challenges presented and has a wide range of product knowledge th
and works very hard to please her customers. She is professional regardless of the challenges presented and has a wide range of product knowledge that helps her customers throughout the vehicle service process. Estefania is undoubtably an asset to Sullivan Cadillac.
Best,
Dr. K. Wayne Hunter, Ed.D
Jeffrey Mayorga is a well-seasoned Service Manager who has remarkable skills in resolving customer disputes. His calm demeaner commands respect that keeps customers calm as well when disputes arise. Great managers are not born; they are developed thorough trial and error… Congratulations Jeffrey, you have won my vote!
Best,
Dr. K. Wayne Hunter, Ed.D
More
by DRWAYNE60
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2025 -
Sullivan Cadillac responded
Thank you for your thoughtful and encouraging review, Dr. Wayne! We truly appreciate your kind words about Estefania and Jeffrey. Their dedication and professionalism are indeed invaluable to our team at Sullivan Cadillac. Our team strives to provide the best service possible, and it’s wonderful to hear that their efforts have made a positive impact on your experience. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
The service dept was great received an appt right away
John Sandiford was professional and knowlegable. All work was completed in a timely manner.
John Sandiford was professional and knowlegable. All work was completed in a timely manner.
More
by allansrothman
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2025 -
Sullivan Cadillac responded
Thank you for your kind words, Allan! We appreciate your feedback about our service department and are glad to hear that John was able to assist you professionally and efficiently. It’s wonderful to know that your experience at Sullivan Cadillac met your expectations. We look forward to seeing you again for your future needs!
Sincerely,
The Sullivan Cadillac Team
I was able to get my car fixed on the same day that made
me happy
me happy
More
by FRANKLINRICH2018
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2025 -
Sullivan Cadillac responded
Thank you for your feedback, Franklin! We're glad to hear that you had a positive experience getting your car fixed on the same day. At Sullivan Cadillac, we strive to provide timely service to our customers. We appreciate your support and hope to assist you again in the future!
Sincerely,
The Sullivan Cadillac Team
Knowledge experienced team.
They are Courteous and professional and care about you and your automobile.
They are Courteous and professional and care about you and your automobile.
More
by allansrothman
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review, Allan! We appreciate your kind words about our experienced team at Sullivan Cadillac. It’s great to hear that you felt cared for during your visit. We look forward to serving you again and hope to see you soon!
Sincerely,
The Sullivan Cadillac Team
Service department is really spectacular, the manager of
the service department could not have been better, what's able to take the car in check it out, wash it and hand me back my keys with a smile.
the service department could not have been better, what's able to take the car in check it out, wash it and hand me back my keys with a smile.
More
by allangack
Service Price Transparency
Sep 20, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review, Allan! We truly appreciate your kind words about our service department and the manager. At Sullivan Cadillac, we strive to provide the best service experience possible, and we're thrilled to hear that you had such a positive visit. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
Sep 20, 2025 -
allangack responded
I truly appreciate the opportunity to express my heart felt feelings about Sullivan Cadillac.
Thank you
I am very happy with the service provided to me during
the last visit at the dealership
the last visit at the dealership
More
by samuelspatidar
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2025 -
Sullivan Cadillac responded
Thank you for your review, Samuel! We're pleased to hear you were happy with the service during your last visit to Sullivan Cadillac. We appreciate your support and look forward to welcoming you back in the future.
Sincerely,
The Sullivan Cadillac Team
Bought car Cadillac Certified Pre Owned and it’s been in
your Shop three times with no resolution with the camera not functioning?! We are so disappointed with our recent purchase! Our CPO Vehicle has been
your Shop three times with no resolution with the camera not functioning?! We are so disappointed with our recent purchase! Our CPO Vehicle has been in your shop more than in our garage!
More
by ecyockey46
Verified Customer
Verified Customer
Sep 03, 2025 -
Sullivan Cadillac responded
Thank you for your feedback. We understand your frustration and appreciate you bringing this issue to our attention. Our team strives to maintain the highest standards at Sullivan Cadillac, and it seems that we have not met your expectations. We encourage you to reach out directly if you'd like to discuss this further. Thank you for your understanding, and we look forward to assisting you.
Sincerely,
The Sullivan Cadillac Team
They are very nice very easy to deal with.
Attentive service and also very professional
Attentive service and also very professional
More
by ROBYNCHAMBERLAIN423
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2025 -
Sullivan Cadillac responded
Thank you for your kind words, Robyn! We're thrilled to hear that you found the team at Sullivan Cadillac to be nice and attentive during your visit. Your satisfaction is our priority, and we appreciate your feedback. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
The best I have deel with in my life buying cars.
Was at this dealership
Was at this dealership
More
by LRAINS56
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2025 -
Sullivan Cadillac responded
Thank you for taking the time to leave us a review! We greatly appreciate your kind words about your experience at Sullivan Cadillac. We're thrilled to hear you found the process of buying a car with us so positive. We look forward to seeing you again for your next vehicle purchase!
Sincerely,
The Sullivan Cadillac Team
Excellent customer service, staff is knowledgeable and
friendly.Very pleased with my experience. Thank you
friendly.Very pleased with my experience. Thank you
More
by yoele05
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2025 -
Sullivan Cadillac responded
Thank you for your review! We are happy to hear you had an excellent experience with our knowledgeable and friendly staff at Sullivan Cadillac. Your satisfaction is our top priority. We appreciate your feedback and look forward to serving you again.
Sincerely,
The Sullivan Cadillac Team