Jeffrey Stampler | Page 20

Professional , seamless Great people that value you and your time , best experience I’ve had from a sales team ever .would recommend them if your in the market Great people that value you and your time , best experience I’ve had from a sales team ever .would recommend them if your in the market More

by THOMASGLENCOVE Verified Customer Verified Customer

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Pleasant, simple. Perfect All questions answered. Very thorough. Great customer service. Excellent follow through. Delivery of car was prompt and exactly as promised. Jeffrey’s All questions answered. Very thorough. Great customer service. Excellent follow through. Delivery of car was prompt and exactly as promised. Jeffrey’s personal touch made the difference. More

by JIMNIONAKIS Verified Customer Verified Customer

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Excellent service, consistently! Having had a superb experience the first time around, when I required a replacement vehicle only a year later, Mr.Jeff Stampler was professional, unde Having had a superb experience the first time around, when I required a replacement vehicle only a year later, Mr.Jeff Stampler was professional, understanding and made the entire process seamlessly easy. Mr Rhee was wonderful and so helpful as well. I will be coming back to Helms Bros without question! More

by MICHAELGARBER198 Verified Customer Verified Customer

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Greatly appreciated the prompt service. FAST EXCELLENT SERVICE. ..PRIOR PLANNING MADE THE MOST IMPACT. THIS HELPED ME TO CONTINUE MY DAILY WORK WITH THE LOANER CAR WAITING. Thankful for the FAST EXCELLENT SERVICE. ..PRIOR PLANNING MADE THE MOST IMPACT. THIS HELPED ME TO CONTINUE MY DAILY WORK WITH THE LOANER CAR WAITING. Thankful for the most immediate service. More

by RAMOSRGATOX Verified Customer Verified Customer

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Always Professional I bought my C300 off lease in May 2018. 3 months prior to the end of the term. Jeff Stampler brought to my attention the special MB promotion for C I bought my C300 off lease in May 2018. 3 months prior to the end of the term. Jeff Stampler brought to my attention the special MB promotion for CPO vehicles at the time. After discussing the pros and cons with Jeff, it made absolute sense for me to purchase my leased vehicle because of the special and the fact that my car had less than 18,000 miles on it. Jeff, as always, made the transaction easy, simple, and flawless. This is the 3rd MB and the 4th transaction I have had the pleasure of doing with him. I consider him a special friend. When I'm ready for my next MB, I will only work with Jeff and Helms. More

by FLEXIBLE131 Verified Customer Verified Customer

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No consideration for loyal, long term customers I have been a very loyal costumer for 10 years and leased 6 cars with them. 2 months ago I explained to my sales rep, Jeffery Stampler that I wanted t I have been a very loyal costumer for 10 years and leased 6 cars with them. 2 months ago I explained to my sales rep, Jeffery Stampler that I wanted to lease a new car but my budget had changed and I needed to lower my monthly payments. He came back to me with an offer for a lower class car than what I already had with the same monthly payment! After I explained again that I needed a lower monthly payment, he said there was nothing available at this time. I then threatened to go elsewhere since I have been a loyal, long term costumer, I was insulted that he couldn't help me. He immediately found a CLA without the premium package for the price I was looking for. He acted like he moved mountains to get this deal. Since I really needed to lower the payments yet still wanted to drive a benz, I accepted the offer. At the time, I didn't realize what an inconvenience it is not to have the keyless go and with no 4matic, Im now worried about winter. As a loyal customer for almost 10 years, I think they should have been able to downgrade me into a CLA with premium package and not make me jump through hoops. Instead, I have a downgraded car with NO premium package and Im only saving $100 per month! This will be my last car with Helms! After I gave a low rating on the survey, the rep emailed me asking for feedback. When I explained, he told me that he had other clients who were on a budget and referred them to Volvo as if implying that I can't afford a benz!! I HAD A C300 with 4matc, premium package and panoramic sunroof for $550 per month. They put me in a CLA NO 4matic, NO premium package and NO panoramic roof for only $100 less per month and they call that a deal??? I regret signing that contract! More

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The Best Customer Service On the one month anniversary of the purchase of our new Mercedes, I think back to the superb handling of every aspect of our purchase from Helms Bros On the one month anniversary of the purchase of our new Mercedes, I think back to the superb handling of every aspect of our purchase from Helms Bros Inc. Thank you Sir Jeffrey Stampler for your excellent salesmanship and attention to every detail. I used the title "Sir" because Mr. Stampler is such a gentleman. From the moment I walked in to the moment I drove of with a gifted rose for my wife , the customer service was the best I ever experienced. In the month to follow Helms Brothers Inc. has followed through with correspondences relating to every concern one could have after the purchase of a new vehicle. I would highly recommend going to Helms Bros !!! More

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Best experience Jeffrey was very professional and help me out through the all process. I highly reccomend him and Helms Bros. Inc. Very professional enviroment and pl Jeffrey was very professional and help me out through the all process. I highly reccomend him and Helms Bros. Inc. Very professional enviroment and pleasant More

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Effortless!!! Helm's Bros. is the quintessential Mercedes-Benz dealership. Besides the new 2018 GLC 300 4 Matic being a real charmer, Helms made the experienc Helm's Bros. is the quintessential Mercedes-Benz dealership. Besides the new 2018 GLC 300 4 Matic being a real charmer, Helms made the experience effortless. From Jeffrey Stampler, my twice Salesman, to Greg, Jennifer and Suzanne (up the chain of good and fair professionals (Sales Manager, General Sales Manager and General Manager respectively) to the lovely human being Douglas Callahan, owner and CEO of Helms, what can I say other than what I have said herein above. It was a pleasure to negotiate, thank you. More

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Great experience with an honest and professional team. This was my first experience shopping at the Helms Bros. Dealership. I decided to go their after having read great reviews of their operation and havi This was my first experience shopping at the Helms Bros. Dealership. I decided to go their after having read great reviews of their operation and having "not-so-great" experiences at other dealerships. I have to say that Jeffrey Stampler made the process of obtaining my lease enjoyable and effortless. He was honest and provided the utmost professionalism while working to secure the exact vehicle I wanted. His knowledge expertise of the Mercedes Benz brand is outstanding. He dedicated as much time as I wanted during the test drive and went above and beyond demonstrating the features of the vehicle. I couldn't have gotten luckier having him as my Sales Associate. My vehicle was delivered on time and turned out better than I could have expected. More

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