Jemar DuBose | Page 20

Jeff Capano 2019 X7 This is my 4th BMW from Paul K. Each time I go to him to go through everything prior to purchase / order he always goes out of his way to get all of This is my 4th BMW from Paul K. Each time I go to him to go through everything prior to purchase / order he always goes out of his way to get all of the answers needed. I will continue to go to Paul at the BMW Store in Cincinnati. There is never any run around like at the other dealership in Cincinnati BMW North. More

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Pleasant experience. No pressure, no BS. Paul and Susan were exceptional to deal with. Paul was extremely helpful explaining the differences in some of the models we were considering, findin Paul and Susan were exceptional to deal with. Paul was extremely helpful explaining the differences in some of the models we were considering, finding the car with the specific features we were looking for. Even found additional incentives to lower the price of the car. After the purchase Susan did a fantastic job pointing out how everything worked and all the hidden "extras" we didn't know about. Everyone was very considerate of our time, and worked around our schedule for the final delivery of the car. More

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BMW M235i lease buy-out I chose to buy out the lease I had on my M235i — as I was so pleased with the vehicle. The BMW store team made my transaction very easy, quickly answe I chose to buy out the lease I had on my M235i — as I was so pleased with the vehicle. The BMW store team made my transaction very easy, quickly answering my questions, providing various options, and executing my deal smoothly. More

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Purchase 2018 430i Working with Paul on this purchase was wonderful, Paul knew the produce line even responded to initial questions that I have on Sunday afternoon in t Working with Paul on this purchase was wonderful, Paul knew the produce line even responded to initial questions that I have on Sunday afternoon in the form of a text. Paul understood where we wanted to be with respect to trade in and money down and instantly met our requests which made the purchasing process the easiest that I have ever been involved with. When discussing the maintenance contracts and extended warranties both Paul and Jemar were extremely knowledgeable and pointed out options that we had based on both and suggested the best plans for us at the time of purchase and in the future. Susan was excellent in working with our Susan to review the car, explain all of the functions of the car from the navigation to the media to the different driving modes to the operation of the top and what gas to use. This is our third purchase from the BMW Store and each time they continue to refine and better the process. Thank You Paul and team we will refer all that we know to you guys in the future. More

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Great experience overall Staff was super friendly, helpful, and knowledgeable. Very happy with purchase and process. wasn’t quite ready to spend for a 2019 so found a good com Staff was super friendly, helpful, and knowledgeable. Very happy with purchase and process. wasn’t quite ready to spend for a 2019 so found a good compromise with a 2018 model. More

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Great Experience I had a great experience all around when I turned in my vehicle and started as lease on another. The people and service were great. I had a great experience all around when I turned in my vehicle and started as lease on another. The people and service were great. More

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QUALITY PEOPLE!! QUALITY CARS!!! GREAT PEOPLE !!!! GREAT PRICE !!! GREAT ATMOSPHERE!!! GREAT EXPERIENCE!!! They do take pride in there work and are very helpful!! They take the t GREAT PEOPLE !!!! GREAT PRICE !!! GREAT ATMOSPHERE!!! GREAT EXPERIENCE!!! They do take pride in there work and are very helpful!! They take the time to answer any questions and explain it thoroughly . More

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My Buying Experience Another excellent experience with Paul Kolleck and the team at the BMW store. Last week was my 3rd buying experience with Paul, and this time I had t Another excellent experience with Paul Kolleck and the team at the BMW store. Last week was my 3rd buying experience with Paul, and this time I had the pleasure of working with Susan Ward and Jemar DuBose. From start to finish this was a very professional, and importantly efficient experience. When we visited the dealership Paul literally had three cars lined up that met the criteria we discussed with him. We made our selection that day. When I arrived to pick the car up, Paul was set with keys, etc,, Jemar covered warranty and financial issues in a concise and professional manner and Susan couldn't have been more helpful as we reviewed the functionality of the vehicle. More

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Wonderful Buying Experience Susan and Paul greeted us at the door and were eager to help. Paul knew the inventory and immediately set us up with a test drive. We were impressed w Susan and Paul greeted us at the door and were eager to help. Paul knew the inventory and immediately set us up with a test drive. We were impressed with Paul's years of experience and product knowledge. He and the staff helped make the whole buying process very easy. We did not expect to leave with a new BMW that same day. Susan was wonderful showing and explaining all the details with the new car. We would definitely buy from them again and recommend others. More

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If you want experienced opinion - you want Dean Stathes! My husband & I were shopping for our second BMW and were very precise in what we wanted and what we were hoping to pay. Dean Stathes had the perfect My husband & I were shopping for our second BMW and were very precise in what we wanted and what we were hoping to pay. Dean Stathes had the perfect calm demeanor, wasn't pushy at all and his experience in the BMW business sold us! Ask for Dean!! The entire experience was a pleasure and the people working with Dean (car experts, finance) were great too! More

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