Jemar DuBose | Page 28

The BMW Store is the place to buy your car I recently bought a pre-owned certified BMW from the BMW Store and it was a very positive experience. This was especially due to the fact that I ended I recently bought a pre-owned certified BMW from the BMW Store and it was a very positive experience. This was especially due to the fact that I ended up working with Mat Swartz. I knew the type of car I wanted and the price range I wanted to be in, so primarily what I needed was an honest, knowledgeable salesperson which is exactly what I got with Mat. He is a car guy who could just talk about cars all day long, so he knows everything you would ever want to know and more about the cars. Beyond that he is unlike the stereotypical car salesman in that he is not pushy, you don't feel like you're being deceived in any way, and he is just a pleasant, positive guy. The whole transaction was easy and pleasant besides the finance manager, who is not the best I've ever dealt with. Beyond that , I was very happy and would definitely recommend Mat and would buy another car from him again. More

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Great experience as a first time buyer Was looking for a new car at an affordable price. I had done my research and wanted a BMW i3 EV. Susan Warf my salesperson responded quickly to my ori Was looking for a new car at an affordable price. I had done my research and wanted a BMW i3 EV. Susan Warf my salesperson responded quickly to my original email to test drive the car. They even let me drive it for 2 days to see if an EV fit my lifestyle. FInancing was painless . I shared my budget and after some back and forth they gave me a good price for a 2 yr lease. Great cars and super staff, I'd recommend this store to anyone looking for information on a new vehicle! More

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Purchasing my first BMW! I went to the BMW Store with my husband to test drive a 320ix. I was replacing my car of 11 years and drove several cars that day but BMW was our fir I went to the BMW Store with my husband to test drive a 320ix. I was replacing my car of 11 years and drove several cars that day but BMW was our first stop. The impression we got from the time we entered BMW, met Dean Stathes and drove the 320ix was great! Dean is energetic, knowledgable and helpful without being pushy. Every question was answered as we rode together in the car. (I actually enjoyed Dean riding with us because he was explaining different features as we drove. Very helpful!) Later in his follow-up he continued to give us the information we asked for. I'm very excited about owning my first BMW and I know Dean will be there to answer any questions that might come up. I did contact Jemar Dubose for clarification and he was very helpful and had the answer for me. Great Team! More

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Great Experience at BMW Store John was extremely helpful without being pushy. The team even helped me entertain my daughter while we did all the paperwork. Very knowledgeable and John was extremely helpful without being pushy. The team even helped me entertain my daughter while we did all the paperwork. Very knowledgeable and friendly team overall! More

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Purchasing my first car! I live in Lexington, KY and purchased my first car about a week ago from the BMW Store in Cincinnati. Julian Lambert was my salesperson and he made my I live in Lexington, KY and purchased my first car about a week ago from the BMW Store in Cincinnati. Julian Lambert was my salesperson and he made my buying process simple and easy by getting me the best deal on the car I wanted. He was great! Jemar Dubose was very helpful in helping me understand all the financing options and paper work as well. I highly recommend both of them and their dealership! More

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It was actually "FUN" to buy a car at the BMW store! I had been looking online at used MINI's for over a year but Just had not made a move until now. I found just what I was looking for at the BMW store I had been looking online at used MINI's for over a year but Just had not made a move until now. I found just what I was looking for at the BMW store online and checked the box for more information . My wife said I should get rid of my Harley first but I am impatient and impulsive so that was to much trouble. I called Nick Norman in used car sales and he said that they did take bikes in trade so I set up an appointment. When I arrived I was early and Mark Harless came out and looked at my bike and talked with me also Matt Swartz brought the Mini out for me to drive. When Nick Norman arrived at noon he went straight to work to make the deal but shortly into negotiations he found out that the local Harley dealership was overstocked with used bikes and didn't want to pay what my bike was worth. I thanked Nick for his time and started to leave when Mark stopped me outside and he told me " You are going home in the MINI" come back in lets work this out. Mark told me that he would make up the difference on my trade in and we made the deal. Mark , Mat, Nick and Jemar all worked hard and they were all GREAT!! It was actually fun for the first time in my life to buy a car !! More

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just bought my second BMW from these guys Great service and attention from the BMW store. First time I have ever bought a second car from the same salesperson. Chris was on top of things and Great service and attention from the BMW store. First time I have ever bought a second car from the same salesperson. Chris was on top of things and went the extra mike to insure we got the car we wanted. Always easy to do business with. More

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Very nice experience I've never been a car person. But after talking to Nick he really helped me choose the perfect car. He was so informative and very kind. He helped me I've never been a car person. But after talking to Nick he really helped me choose the perfect car. He was so informative and very kind. He helped me find what was in my price range and made it happen. Overall I am very pleased. More

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Customer Service is a Plus My family came to the dealeeship as they were closing. The salesman, John Beam; stayed late so I could look at a car I saw online. Because of his will My family came to the dealeeship as they were closing. The salesman, John Beam; stayed late so I could look at a car I saw online. Because of his willingness to sell me a car, I got a good price on my trade and a good deal all round!!! More

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First time purchase Chris was very helpful and professional and informative. Both Chris and Jamar went above and beyond to assist us with the financing to make sure we s Chris was very helpful and professional and informative. Both Chris and Jamar went above and beyond to assist us with the financing to make sure we stayed within our budget. Thanks guys!! More

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