Jennelle McKenzie | Page 2

They truly deserve the 5 STARS!! I mean it, 5 stars...from the first phone call to driving out in my new Rav4 Hybrid, I could not have been happier. I actually had fun! I said it seve I mean it, 5 stars...from the first phone call to driving out in my new Rav4 Hybrid, I could not have been happier. I actually had fun! I said it several times, “This does not feel like the usual car buying experience”, which I have had in the past but never again!...Now that I’m Westbury Toyota for life! So much so, that I brought my dad there 3 weeks later and he drove out in his new Corolla. Jenelle set me up with Bernie after explaining a bad experience I had at another dealership. I asked to work with someone who doesn’t mind a thousand and one questions. I can not explain how perfectly paired I felt. Bernie is so patient but above all honest and I felt he had my best interests in mind (and he’s funny too!). He brought us in to Dina to finish up and honestly, we felt she too had our best interests in mind. They are what will keep us coming back and recommending Westbury Toyota!! I’m so impressed by them!! Thank you guys! More

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MARVIN GATLING I came here with my father to help him find a new Toyota as his old one was being given to my son. Marvin Gatling was absolutely amazing! The kindest, I came here with my father to help him find a new Toyota as his old one was being given to my son. Marvin Gatling was absolutely amazing! The kindest, sweetest man. My father can be a bit difficult to deal with, but he patiently compared the models to my father and never got frustrated. He always had a smile on his face. I will sure to be back to work with Marvin once I get my new vehicle and will definitely be sending EVERYBODY I know to Marvin Gatling. What an amazing man! More

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Rude and just ridiculous Well I went in this dealership because I was a customer from previous car. I went in and stated what I needed and my situation. They came back right a Well I went in this dealership because I was a customer from previous car. I went in and stated what I needed and my situation. They came back right away with playing games and low balling my trade. I have been to 7 other dealers who offered me the same on my trade but this dealership thought it was a good idea to try to play games. I got up and walked out. Rude sales person and really no knowledge of what it was they needed to do. I went to another Toyota where I was treated with respect and they offered me the right amount on my trade and helped me out in so many ways. See at the end of the day it should be about gaining a customer who will return and do business with you and send new people your way. Westbury will never have my business again.. More

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Wesley Richards - Best Auto Sales Consultant Our experience was excellent from all individuals at Westbury Toyota. Wesley Richards – our Sales Consultant was very patient, courteous and helping. Our experience was excellent from all individuals at Westbury Toyota. Wesley Richards – our Sales Consultant was very patient, courteous and helping. Everything was handled in a timely and professional manner. We will return Westbury Toyota for all of our future car purchases. They were simply kind, professional and courteous people with a great dealership. More

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They go above and beyond....and then some! I was in an accident and my car was totaled so needless to say I wasn’t very excited to have to shop around and haggle with a salesman for a new car. I was in an accident and my car was totaled so needless to say I wasn’t very excited to have to shop around and haggle with a salesman for a new car. Well was I in for a surprise. Marivin Gatling was the most amazing salesman I have EVER worked with!!!!!!!! He was sympathetic to my situation, got me a car that was almost the exact one that was totaled, had great personality, quick to respond to calls, and got me an amazing deal. Marivin offered to pick me up from enterprise when I dropped off my rent a car. Doesn’t end there. When I went to pick up car And was in showroom it was after a long day at work Marivin offered me a coffee. I replied sorry I don’t like coffee but I really could use a sugar free RedBull just kidding. Well within two minutes Marivin had my drink! OMG that’s service. Will definitely recommend this dealership to everyone. Kimberly Kessler More

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Highly recommended Had a great experience today Bernie was our salesman got us the car we wanted and made us very happy. We appreciate all the good people working ther Had a great experience today Bernie was our salesman got us the car we wanted and made us very happy. We appreciate all the good people working there that help us get our car More

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Excellent Service Very friendly and courteous staff. JEROD GATLING was my sales consultant and he was amazing at his job. He worked with me to find the right car with v Very friendly and courteous staff. JEROD GATLING was my sales consultant and he was amazing at his job. He worked with me to find the right car with various options that I was looking for and I was able to drive away with a car to surprise my wife. I have purchased few cars from Westbury Toyota in the past and it has been a great experience buying it from Westbury Toyota. Thank you Westbury Toyota. More

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Great Job!! This is my 5 th Prius I have been involved in buying. Westbury Toyota did a great job compared to dealing with Sunrise Toyota. Sadrac Dalusma was exce This is my 5 th Prius I have been involved in buying. Westbury Toyota did a great job compared to dealing with Sunrise Toyota. Sadrac Dalusma was excellent, super friendly and dependable. The guy came in on his day off to make sure deal went smoothly. Jenelle needs to keep apprised of deal because I kept getting calls to pick up the car. I could only pick it up on the date that was agreed upon when I left a thousand dollar deposit. If it wasn't for Sadrac I was considering walking away from the deal. More

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Very good, corteous, respectful new car buying experience A positive new car purchasing experience right from the start. Reached out via the internet, I was promptly contacted and given a good competitive quo A positive new car purchasing experience right from the start. Reached out via the internet, I was promptly contacted and given a good competitive quote over the phone without hassle. I received better quotes elsewhere but the courteous service, promptness and respect for my time more than made up for the small difference in price. The good experience continued at the dealership. When I arrived for my scheduled appointment I was quickly and kindly greeted by Eyal Eitan who then was responsible to complete the process. Eyal patiently but quickly explained and went over the paperwork, took care of my trade-in, answered questions and didn't try to hassle me with extra fees. The quote I agreed to is the price I paid. Eyal and the team were able to get me out of there with my new RAV4 in a very reasonable amount of time. The finance manager, Luis Valdez, also provided excellent service as did Jennelle the Internet Salesperson. A truly good experience. Thank you all, Rino More

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Excellent Service! Collin Guida was amazing. He treated my mother and I with a lot of respect and took everything we were looking for into consideration to give us the b Collin Guida was amazing. He treated my mother and I with a lot of respect and took everything we were looking for into consideration to give us the best deal possible. I definitely plan to seek services with westbury toyota again in the future. More

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