Jennifer Burton

I have previously brought my car for oil service and 5,000 miles service and never had an issue, but this time was the worst experience, first they had an issue with the appointment and made me wait 30 5,000 miles service and never had an issue, but this time was the worst experience, first they had an issue with the appointment and made me wait 30 minutes which I had no problem with, 2 hrs later they said the car was ready, when I arrived to the place and sign the papers they gave me back my car, the screen still showed the tire issue and that it needed the oil change, so they gave me back my car saying they had done the service when they had done nothing. After I went back to the person I was assigned to and mentioned that he just went to the car, and said thank you for noticing, no further explanation, kept me waiting there for 30 minutes not saying anything so I told him that I would come back, that it was not a big deal, and left, two hours later they call me to pick up the car, the person I had the appointment did not even meet with me just left the papers for me to pay and that was it, I had to ask another person, the only descent person in the place to please help me confirm that they in did had done the work since I has that previous issue. Worst experience ever, I forever ruined my trust in the place being honest with the service they offer More

by angelagomezb Verified Customer Verified Customer

Report | Print

Did excellent job on servicing my Corolla. Time was quick in and out. Was pleased with vehicle check up. Time was quick in and out. Was pleased with vehicle check up. More

by JANDMAN514 Verified Customer Verified Customer

Report | Print

The dealership provided excellent service. I got an immediate response when requesting an appointment. I also got updated as the services to my car were completed. Staff was courteous and over I got an immediate response when requesting an appointment. I also got updated as the services to my car were completed. Staff was courteous and overall I felt comfortable in the environment. More

by AVA.C.CALLENDER Verified Customer Verified Customer

Report | Print

Good job for Mac woood the service for my car is god very happy to see you guys thank you very happy to see you guys thank you More

by MAXYJEANEDZAIRE Verified Customer Verified Customer

Report | Print

Very professional and courteous. The service provided was excellent and the service was done on time. The service provided was excellent and the service was done on time. More

by tradutor Verified Customer Verified Customer

Report | Print

It’s not about customer care , only about the profits for the company. No more love at the waiting area, little snacks, Friendly talk while to you wait. The place has changed. the company. No more love at the waiting area, little snacks, Friendly talk while to you wait. The place has changed. More

by saithfl40 Verified Customer Verified Customer

Report | Print

I don’t really have an opinion, they gave me a free oil change so thank you change so thank you More

by MARISOL.MEIR Verified Customer Verified Customer

Report | Print

AL Hendrickson Toyota is number one in Florida no fake car miles or over priced cars car miles or over priced cars More

by renelusa Verified Customer Verified Customer

Report | Print

Buena atencion- logran sus objetivos- un buen equipo- dan confianza a los clientes además de expectativas. confianza a los clientes además de expectativas. More

by VIALORCA4545 Verified Customer Verified Customer

Report | Print

Service was great! Just long wait for simple tire issues. Waited for almost 3 hours. Just long wait for simple tire issues. Waited for almost 3 hours. More

by rideshkharel Verified Customer Verified Customer

Report | Print