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Jennifer Hess
115 Reviews
My name is Jennifer Hess, I’m a Service Advisor here at Germain Honda of Dublin. I’m happy to have joined the Germain team in May of 2015. Prior to working in the automotive industry I supervised over dietary aides and dealt with family members directly. This helped me develop skills that I need to better assist our guest to help provide a quality experience. As long as our guest are happy, I’m happy. Born and raised in Columbus, OH I find that there are many things to do here and places to visit. We are lucky to have the Columbus Zoo not to mention several malls. After graduating from Westerville South HS I graduated from Fortis College. My two-year-old son is my world! My favorite thing is being a mommy! If I am not at work, I'm usually at the nearest park or ice cream spot with my son, Brennan. I love the ocean and warm weather. Making people happy is what I love to do! Putting my customer's needs first is a top priority to me. Come see me! I love meeting new people!
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115 Reviews of Jennifer Hess
March 24, 2024
I've worked with Jenn Hess for several years visiting this location to have my car serviced and she has always shown great customer service and professionalism. I like the communication via text too to g this location to have my car serviced and she has always shown great customer service and professionalism. I like the communication via text too to give me updates of what may need done or the progress of my service. Always pleased with her service. More
by RosettaC
January 09, 2024
I had a very pleasant experience. Jen Hess was great and service was done quicker than stated it would take. I would definitely recommend Jen and the service department to my friend Jen Hess was great and service was done quicker than stated it would take. I would definitely recommend Jen and the service department to my friends. More
by Ruth Limes
December 26, 2023
Communication was helpful and prompt when discussing my car for repairs. I got updates and time frames and they worked very hard to get my car to me as soon as possible. My car was handled with care and I car for repairs. I got updates and time frames and they worked very hard to get my car to me as soon as possible. My car was handled with care and I was satisfied with the work. More
by Molly.marr
December 22, 2023
The dealership is conveniently located for me. The wait room was great.service was quick. But mostly, I enjoyed interacting with Jenn Hess, my service consultant. The wait room was great.service was quick. But mostly, I enjoyed interacting with Jenn Hess, my service consultant. More
by Athan
December 07, 2023
Jen and Diane and service department all are great at Germain, always courteous and helpful Germain, always courteous and helpful More
by Kv
Other Employees Tagged: Kirti Vansadia , Marcello Frustaci, Rich Newsome
December 01, 2023
Great service was in and out on time and lovely staff to work with. Process was made easy by Jenn Hess work with. Process was made easy by Jenn Hess More
by John Kingston
Other Employees Tagged: Kevin Withers, Deborah Mayse, Ryan Kennedy , Ryley Enfinger, Melissa Lucas, Glen Storey
November 22, 2023
Jen is always professional and very knowledgeable, I am very grateful to know I can call her in she can get me in and take care of everything that’s needed. I highly recommend her and her help. Thanks for very grateful to know I can call her in she can get me in and take care of everything that’s needed. I highly recommend her and her help. Thanks for always being so helpful. More
by Knd385
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