Jennifer Hess
Jennifer Hess at Germain Honda of Dublin

Jennifer Hess | Page 2

Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

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110 Reviews

My name is Jennifer Hess, I’m a Service Advisor here at Germain Honda of Dublin. I’m happy to have joined the Germain team in May of 2015. Prior to working in the automotive industry I supervised over dietary aides and dealt with family members directly. This helped me develop skills that I need to better assist our guest to help provide a quality experience. As long as our guest are happy, I’m happy. Born and raised in Columbus, OH I find that there are many things to do here and places to visit. We are lucky to have the Columbus Zoo not to mention several malls. After graduating from Westerville South HS I graduated from Fortis College. My two-year-old son is my world! My favorite thing is being a mommy! If I am not at work, I'm usually at the nearest park or ice cream spot with my son, Brennan. I love the ocean and warm weather. Making people happy is what I love to do! Putting my customer's needs first is a top priority to me. Come see me! I love meeting new people!

not yet
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110 Reviews

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110 Reviews of Jennifer Hess

December 07, 2023

Dealership Rating
Employee Rating

Jen and Diane and service department all are great at Germain, always courteous and helpful More

by Kv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kirti Vansadia , Marcello Frustaci, Rich Newsome

Dec 07, 2023

Germain Honda of Dublin responded

Thank you for your 5-star rating! We are glad that Jenn, Diane, and the team are consistently kind and helpful throughout your visits. Our guests' satisfaction is our utmost priority. We hope that you continue to choose us for all of your future automotive needs! Regards, Rich Newsome – General Manager

December 01, 2023

Dealership Rating
Employee Rating

Great service was in and out on time and lovely staff to work with. Process was made easy by Jenn Hess More

by John Kingston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Withers, Deborah Mayse, Ryan Kennedy , Ryley Enfinger, Melissa Lucas, Glen Storey

Dec 01, 2023

Germain Honda of Dublin responded

We are happy to hear that Jenn could provide you with a quick and efficient experience, John! It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs. Thank you! Regards, Rich Newsome - General Manager

November 22, 2023

Dealership Rating
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Jen is always professional and very knowledgeable, I am very grateful to know I can call her in she can get me in and take care of everything that’s needed. I highly recommend her and her help. Thanks for More

by Knd385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Germain Honda of Dublin responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Jenn has always taken such great care of you and your vehicle. Thank you for making Germain Honda your #1 choice for service! Regards, Rich Newsome - General Manager

October 25, 2023

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Employee Rating

Service was great. Thank you Jenn Hess for the quick and professional service provided to me. More

by LFox004
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 25, 2023

Germain Honda of Dublin responded

Thanks for letting us know how satisfied you were with Jenn's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as outstanding! Regards, Rich Newsome - General Manager

October 21, 2023

Dealership Rating
Employee Rating

Service was great. Thank you Jenn Hess for the quick and professional service provided to me. More

by Reynoldsburg22@gmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 24, 2023

Germain Honda of Dublin responded

Thank you for reviewing your service visit! We're pleased you had another great experience with us, and that Jenn made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit! Regards, Rich Newsome - General Manager

October 11, 2023

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Jenn Hess is amazing and provides the best costumer service you could ask for!!!! Thank you!!!!! More

by DaMan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 11, 2023

Germain Honda of Dublin responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Jenn's amazing assistance. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may serve you again! Regards, Rich Newsome - General Manager

October 01, 2023

Dealership Rating
Employee Rating

Germain Honda of Dublin was excellent. They had me in and out with no haggling. The vehicles are ready to test drive and clean. My family and I have purchased 4 vehicles from there. You ca More

by B Mitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Wafer, Rod Smith

Oct 04, 2023

Germain Honda of Dublin responded

Thank you for your wonderful review! We are honored by your continued business, and we are glad that our team could provide you and your family with a smooth, 5-star experience. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels until we meet again! Regards, Rich Newsome - General Manager

August 23, 2023

Dealership Rating
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Tyler Chaney was very professional. He listened to my concerns and took care of my civic. More

by Mrose645
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Chaney

Aug 24, 2023

Germain Honda of Dublin responded

Thanks for taking a moment to give credit to Tyler for taking excellent care of your Civic! It is absolutely our pleasure to be of service to you. Please don't hesitate to let us know when Tyler and the Germain Honda team may help you again! Regards, Rich Newsome - General Manager

August 12, 2023

Dealership Rating
Employee Rating

Easy to schedule, very friendly and efficient service staff, the service was completed on time More

by Drew
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 15, 2023

Germain Honda of Dublin responded

Thank you for taking the time to share positive feedback, Drew! We're delighted you enjoyed a very thorough and pleasant service visit with us. We appreciate your business and look forward to ensuring the same circumstances at your next appointment! Regards, Rich Newsome - General Manager

August 10, 2023

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Employee Rating

I always use this dealership. Jen Hess is who I go through for all my needs! She is awesome and so is the service team! More

by Stacey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 11, 2023

Germain Honda of Dublin responded

Hi, Stacey! Thank you for the awesome feedback on Jenn and the Germain Honda service team. We truly appreciate your continued business, and we hope you won't hesitate to get in touch when we may assist you again. We're here for you! Regards, Rich Newsome - General Manager

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