Jennifer Hess
Jennifer Hess at Germain Honda of Dublin

Jennifer Hess | Page 3

Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

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4.7
115 Reviews

My name is Jennifer Hess, I’m a Service Advisor here at Germain Honda of Dublin. I’m happy to have joined the Germain team in May of 2015. Prior to working in the automotive industry I supervised over dietary aides and dealt with family members directly. This helped me develop skills that I need to better assist our guest to help provide a quality experience. As long as our guest are happy, I’m happy. Born and raised in Columbus, OH I find that there are many things to do here and places to visit. We are lucky to have the Columbus Zoo not to mention several malls. After graduating from Westerville South HS I graduated from Fortis College. My two-year-old son is my world! My favorite thing is being a mommy! If I am not at work, I'm usually at the nearest park or ice cream spot with my son, Brennan. I love the ocean and warm weather. Making people happy is what I love to do! Putting my customer's needs first is a top priority to me. Come see me! I love meeting new people!

4.7

115 Reviews

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115 Reviews of Jennifer Hess

October 11, 2023

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Employee Rating

Jenn Hess is amazing and provides the best costumer service you could ask for!!!! Thank you!!!!! More

by DaMan
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Recommend Dealer
Yes
Oct 11, 2023

Germain Honda of Dublin responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Jenn's amazing assistance. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may serve you again! Regards, Rich Newsome - General Manager

October 01, 2023

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Germain Honda of Dublin was excellent. They had me in and out with no haggling. The vehicles are ready to test drive and clean. My family and I have purchased 4 vehicles from there. You ca More

by B Mitchell
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Recommend Dealer
Yes

Other Employees Tagged: Joel Wafer, Rod Smith

Oct 04, 2023

Germain Honda of Dublin responded

Thank you for your wonderful review! We are honored by your continued business, and we are glad that our team could provide you and your family with a smooth, 5-star experience. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels until we meet again! Regards, Rich Newsome - General Manager

August 23, 2023

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Tyler Chaney was very professional. He listened to my concerns and took care of my civic. More

by Mrose645
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Chaney

Aug 24, 2023

Germain Honda of Dublin responded

Thanks for taking a moment to give credit to Tyler for taking excellent care of your Civic! It is absolutely our pleasure to be of service to you. Please don't hesitate to let us know when Tyler and the Germain Honda team may help you again! Regards, Rich Newsome - General Manager

August 12, 2023

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Easy to schedule, very friendly and efficient service staff, the service was completed on time More

by Drew
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Recommend Dealer
Yes
Aug 15, 2023

Germain Honda of Dublin responded

Thank you for taking the time to share positive feedback, Drew! We're delighted you enjoyed a very thorough and pleasant service visit with us. We appreciate your business and look forward to ensuring the same circumstances at your next appointment! Regards, Rich Newsome - General Manager

August 10, 2023

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I always use this dealership. Jen Hess is who I go through for all my needs! She is awesome and so is the service team! More

by Stacey
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Recommend Dealer
Yes
Aug 11, 2023

Germain Honda of Dublin responded

Hi, Stacey! Thank you for the awesome feedback on Jenn and the Germain Honda service team. We truly appreciate your continued business, and we hope you won't hesitate to get in touch when we may assist you again. We're here for you! Regards, Rich Newsome - General Manager

August 10, 2023

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I bought my car at this dealership and have gotten it serviced here for 7 yrs. Jen Hess was my service representative for my last appointment. She listened to my problem description and was kind and ef More

by Kathy DeGray
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Recommend Dealer
Yes
Aug 11, 2023

Germain Honda of Dublin responded

Kathy, thank you for taking a moment to share your 5-star review of Jenn! We're pleased she took the time to address the details of your concern, and we're especially glad everything was resolved to your satisfaction. Safe travels until we may assist you again! Regards, Rich Newsome - General Manager

August 10, 2023

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Jenn was great. Service was great. Technician was the best I’ve ever seen. Love this place More

by Jeffmaysefaith79
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Recommend Dealer
Yes
Aug 11, 2023

Germain Honda of Dublin responded

Thanks for the love, Jeff! We're honored by your loyalty, and we're so happy Jenn's diligence ensured an exceptional visit for your Honda. We look forward to making your next appointment just as reliable! Regards, Rich Newsome - General Manager

August 08, 2023

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Jenn Hess, Service Advisor, was extremely helpful and professional. Answered all my questions and was very courteous. More

by nmc
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Recommend Dealer
Yes

Other Employees Tagged: Kirti Vansadia

Aug 09, 2023

Germain Honda of Dublin responded

Thanks for letting us know how satisfied you were with Jenn's assistance! Your positive feedback means everything to us, and we're glad Jenn did everything she could to ensure an exceptional service visit for your Honda. We'll see you at your next appointment! Regards, Rich Newsome - General Manager

August 08, 2023

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Big thanks to the team at Germain Honda, including Cole Smith, my service representative. Very good at communicating and letting me know how the car repair was progressing. Cole smith also let me know some More

by Luke
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Recommend Dealer
Yes

Other Employees Tagged: Amy Pickens , Ryley Enfinger, Mary Jeffrey, Caitlin Weber

Aug 09, 2023

Germain Honda of Dublin responded

Hi, Luke! Thanks for stopping by to share some great feedback about your service visit. We're so happy Cole kept you in the loop and made your visit quick and painless. Thanks for always choosing Germain Honda for your automotive needs! Regards, Rich Newsome - General Manager

July 24, 2023

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Jen Hess was amazing. She took care of us when we brought our car in for service. Super friendly and sweet! Great service! More

by kimmer526
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Recommend Dealer
Yes
Jul 26, 2023

Germain Honda of Dublin responded

Thanks for the wonderful feedback on Jenn! We're so happy she handled your vehicle's needs with great care and accommodating service to you. Please come see us again some day! Regards, Rich Newsome - General Manager

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