Jennifer Perez
Jennifer Perez at Elder Ford of Tampa
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Jennifer Perez | Page 25

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.8
249 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

3 yrs, 5 mos

Languages Spoken

English English

4.8

249 Reviews

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249 Reviews of Jennifer Perez

November 05, 2022

Dealership Rating
Employee Rating

Very good service department. Very good service technicians. Very good experience. I will use them again More

by michaelearl12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Peter Nieves, James Decaro , BJ Llanos, Luis Nunez, Brandon Rodriguez

Nov 11, 2022

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 31, 2022

Dealership Rating
Employee Rating

The SERVICE DEPARTMENT is great at keeping appointment times and with a full inspection I’m alerted if there’s any issues. As of now there’s no issues to worry about. More

by Happy Vehicle Owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea , BJ Llanos, Brandon Rodriguez

Nov 07, 2022

Elder Ford of Tampa responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

October 28, 2022

Dealership Rating
Employee Rating

The person i worked with was Jennifer P. She was an awesome advisor. I was turned around at first by a diff person but i was called back in for service and helped by Jennifer. She handled ev More

by CHRSTIA6182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jennifer here at Elder Ford of Tampa! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 28, 2022

Dealership Rating
Employee Rating

Service tech Shawn and service advisor Jennifer were outstanding in getting my F150 repaired. Elder ford is lucky to have these two on their team. More

by BRONCO941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn.

Nov 03, 2022

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2022

Dealership Rating
Employee Rating

I had a great experience and they helped me out with everything I needed thanks More

by raydelalmanza88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Badre Ghoumari , Robert Tucci

Nov 02, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

October 26, 2022

Dealership Rating
Employee Rating

This dealership is great. Took care of my car well. Thanks for everything you’ve done for me. More

by HALIMA_O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers

Oct 31, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 24, 2022

Dealership Rating
Employee Rating

The staff and techs are always courteous and express the truth about your repair or service even if it is bad news. They attempt to adjust the cost a bit if you ask. They are always trying to do right by yo More

by RIPJUJU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Dobbs

Oct 31, 2022

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

October 21, 2022

Dealership Rating
Employee Rating

All good except I was given someone else key after a while I was finally able to get my key More

by CMAKAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 25, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

October 18, 2022

Dealership Rating
Employee Rating

Jennifer did a great job at keeping us informed on the progress of our vehicle while it was in for service. Very happy with the service we received. More

by JARAMETURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2022

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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