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Jennifer Perez
Jennifer Perez at Elder Ford of Tampa

Jennifer Perez | Page 31

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.8
393 Reviews

Dealership Experience

6 yrs

Industry Experience

5 yrs, 7 mos

Languages Spoken

English English

4.8

393 Reviews

Write a Review

393 Reviews of Jennifer Perez

April 24, 2023

Dealership Rating
Employee Rating

Jennifer Perez is the best service advisor at Elder Ford I have ever worked with. Her attention to detail and accountability is above the rest. More

by Erika chambers
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Apr 28, 2023

Elder Ford of Tampa responded

Hello Erika, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2023

Dealership Rating
Employee Rating

Did as asked on some stuff but not on all that I took it in for so not happy with that More

by flhomes2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2023

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Apr 29, 2023

flhomes2010 responded

you say my experience was a positive one, but i told you you did not fix all that i took it in for. thats not a positive experience to me. to me a five star review is a positive one. you did not get a five star review from me.

April 22, 2023

Dealership Rating
Employee Rating

Refreshingly good service after recheck! Jennifer Perez was courteous, attentive, thorough and communicative! Addressed all my needs! Even offered a car wash at pick-up... the "Baker's Doz More

by PJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2023

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 21, 2023

Dealership Rating
Employee Rating

The staff was so nice and willing to give me the up most care and attention anyone could call for. I appreciate your dealership, thank you More

by MARCHALL.COSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea

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Apr 28, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2023

Dealership Rating
Employee Rating

The staff at elder ford made my service experience a great one. My technician Junior went above and beyond in making sure I was taken care of the entire time. His professionalism and overall customer se More

by Jeanvillarreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior (5 star)

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Apr 28, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 17, 2023

Dealership Rating
Employee Rating

Positive and professional customer service! Quick repair turnaround. Provided transportation to and from dealership. Very satisfied!! More

by rellinger70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nacer Menouni

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Apr 28, 2023

Elder Ford of Tampa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 17, 2023

Dealership Rating
Employee Rating

Fantastic people and an excellent work crew! !! Highly recommend to anyone in need of vehicle maintenance or recall work More

by Timmoore0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea

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Apr 28, 2023

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 16, 2023

Dealership Rating
Employee Rating

They were very helpful and made my experience overall pleasant and great! Would definitely go back. More

by wirelesssales1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 28, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 14, 2023

Dealership Rating
Employee Rating

Good people and good service always on point tanks God bbllleess yyppu look gggoooo. Byye More

by LUYLLO247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea

Report | Print
Apr 28, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 13, 2023

Dealership Rating
Employee Rating

Stuck with finding the issue. Parts were a little slow but a decent loaner was provided. Friendly staff that gave updates was also a big plus More

by RLAROCCATAMPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Taylor Stinnett

Report | Print
Apr 28, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

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