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Jennifer Perez
Jennifer Perez at Elder Ford of Tampa

Jennifer Perez | Page 30

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.8
381 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

4.8

381 Reviews

Write a Review

381 Reviews of Jennifer Perez

April 22, 2023

Dealership Rating
Employee Rating

Refreshingly good service after recheck! Jennifer Perez was courteous, attentive, thorough and communicative! Addressed all my needs! Even offered a car wash at pick-up... the "Baker's Doz More

by PJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2023

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 21, 2023

Dealership Rating
Employee Rating

The staff was so nice and willing to give me the up most care and attention anyone could call for. I appreciate your dealership, thank you More

by MARCHALL.COSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea

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Apr 28, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2023

Dealership Rating
Employee Rating

The staff at elder ford made my service experience a great one. My technician Junior went above and beyond in making sure I was taken care of the entire time. His professionalism and overall customer se More

by Jeanvillarreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior (5 star)

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Apr 28, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 17, 2023

Dealership Rating
Employee Rating

Positive and professional customer service! Quick repair turnaround. Provided transportation to and from dealership. Very satisfied!! More

by rellinger70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nacer Menouni

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Apr 28, 2023

Elder Ford of Tampa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 17, 2023

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Employee Rating

Fantastic people and an excellent work crew! !! Highly recommend to anyone in need of vehicle maintenance or recall work More

by Timmoore0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea

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Apr 28, 2023

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 16, 2023

Dealership Rating
Employee Rating

They were very helpful and made my experience overall pleasant and great! Would definitely go back. More

by wirelesssales1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 14, 2023

Dealership Rating
Employee Rating

Good people and good service always on point tanks God bbllleess yyppu look gggoooo. Byye More

by LUYLLO247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea

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Apr 28, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 13, 2023

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Employee Rating

Stuck with finding the issue. Parts were a little slow but a decent loaner was provided. Friendly staff that gave updates was also a big plus More

by RLAROCCATAMPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Taylor Stinnett

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Apr 28, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

April 12, 2023

Dealership Rating
Employee Rating

Absolutely horrible experience! Took 3 hours for an oil change. I had an appointment and they told me when I got there they were short staffed in an attempt to make me leave.. More

by jdegagne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 28, 2023

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 11, 2023

Dealership Rating
Employee Rating

Love Jen and her customer service! Always has a smile and ready to hear our complaints !! More

by JGUTIERREZ317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Loaner crew is always wonderful to work with

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Apr 28, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

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