Jennifer Perez
Jennifer Perez at Elder Ford of Tampa

Jennifer Perez | Page 30

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.8
393 Reviews

Dealership Experience

6 yrs

Industry Experience

5 yrs, 7 mos

Languages Spoken

English English

4.8

393 Reviews

Write a Review

393 Reviews of Jennifer Perez

May 06, 2023

Dealership Rating
Employee Rating

Very professional, took time to answer all of my questions. Love my new Ford Explorer! More

by dorothy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Badre Ghoumari, JAYSON SIERRA

May 08, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

May 03, 2023

Dealership Rating
Employee Rating

Getting appointment was easy To get repair done could take more days then it should , it took 7 to get a fuel pump changed. More

by JOHNNIEMACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

May 08, 2023

Elder Ford of Tampa responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 03, 2023

Dealership Rating
Employee Rating

Very good, took the time to explain my concerns, thanks! Jennifer was very good with her communication. More

by golfers855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2023

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2023

Dealership Rating
Employee Rating

Great people very friendly and helpful to me and I he'd a great experience there too More

by mrlewis15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2023

Elder Ford of Tampa responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2023

Dealership Rating
Employee Rating

It's a great place all the people are very nice and they have a very nice inventory More

by randy.n410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

May 08, 2023

Elder Ford of Tampa responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2023

Dealership Rating
Employee Rating

Great contact throughout the process. Great customer service. Parts are hard to get and they made sure to move the repairs along as fast as they could More

by Justinv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Dobbs

May 01, 2023

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2023

Dealership Rating
Employee Rating

Jennifer P. is great! I appreciate her open communication and ability to get my car back in quickly. More

by MONICA.J.FLETCHER96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

April 29, 2023

Dealership Rating
Employee Rating

Under communicated, overpromised, need training on real value of customer service and what is required to achieve top box stores!! More

by golfers855
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Baird King, JEFF TUPPER

May 01, 2023

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 28, 2023

Dealership Rating
Employee Rating

Always had a good experience when having to bring my truck into elder for service More

by corinti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Elder Ford of Tampa responded

Hi Corinti, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

April 26, 2023

Dealership Rating
Employee Rating

They are very helpful, offering good customer service and will go the extra mile always. More

by joshevans39355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2023

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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