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Jennifer Perez
Jennifer Perez at Elder Ford of Tampa

Jennifer Perez | Page 32

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.8
381 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

4.8

381 Reviews

Write a Review

381 Reviews of Jennifer Perez

March 26, 2023

Dealership Rating
Employee Rating

Jennifer, my service advisor, was excellent! ! She accommodated me and provided above expectations when it came to customer service! More

by ELAINEWEISSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

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Mar 29, 2023

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2023

Dealership Rating
Employee Rating

Customer service is excellent, I noticed everyone was being very helpful to the customers,excellent. More

by Pat19558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea , Brandon Rodriguez

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Mar 29, 2023

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

March 26, 2023

Dealership Rating
Employee Rating

Timely, very professional. . I would certainly use them again for any of my vehicle repairs. More

by BERRYSGIRL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Sills, Tyler Scott , Brandon Rodriguez

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Mar 29, 2023

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2023

Dealership Rating
Employee Rating

Great dealership very clean well put together great staff favorite place to get a car and get any services done More

by YUSIMI.GONZALEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Brandon Rodriguez, Jake Rubin, Taylor Stinnett

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Mar 29, 2023

Elder Ford of Tampa responded

Hi, thank you so much for your positive comments about Elder Ford of Tampa! We do hope we can be of assistance in the future. Take care!

March 25, 2023

Dealership Rating
Employee Rating

I bought a f150 here and my ranger more recently . Love them both. Even though elder Ford is 18 miles from my home I still go there for their great service More

by JHOLWAY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rodriguez

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Mar 29, 2023

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

March 22, 2023

Dealership Rating
Employee Rating

I haven’t never been disappointed with with the service and sales people at Elder Ford want to make sure you are satisfied. More

by michaelearl12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Brandon Rodriguez, Jake Rubin

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March 20, 2023

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Employee Rating

To be able to speak to the Service Manager and talk about your issue and come to an agreement, speak volume. THANKS!! More

by NTM25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2023

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 19, 2023

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Employee Rating

No hassle pick up and delivery. Car had to stay for 2 days. As promised More

by carl.longmecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea , Brandon Rodriguez

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Mar 21, 2023

Elder Ford of Tampa responded

Hi Carl, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

March 18, 2023

Dealership Rating
Employee Rating

As a wholesome I’ve always had great and speedy service. This last visit wasn’t quite up to par. It took two weeks to get ahold of someone about the status of my car. More

by Addes81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2023

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 18, 2023

Dealership Rating
Employee Rating

Fast efficient service. Staff attentive to my specific needs. After my oil change was complete. They notified me I picked up my Ranger and they even washed it. Bonus More

by INTRUDER282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea , Brandon Rodriguez

Report | Print
Mar 21, 2023

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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