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Jennifer Perez
Jennifer Perez at Elder Ford of Tampa

Jennifer Perez | Page 33

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.8
381 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

4.8

381 Reviews

Write a Review

381 Reviews of Jennifer Perez

March 17, 2023

Dealership Rating
Employee Rating

This dealership is second to none. They services received here, is accurate and done in the time promised. I have nothing but good experience at this location More

by Paco Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Nicole Dobbs, Peter Nieves

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Mar 19, 2023

Elder Ford of Tampa responded

Hi Pavo, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

March 12, 2023

Dealership Rating
Employee Rating

I think this is a great dealership even though I've only been there for service once -change of oil. The second time it was due to a mistaken non cancellation however everyone was still pleasant and profes More

by PETY73109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2023

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 12, 2023

Dealership Rating
Employee Rating

Very good customer service provided from each person at dealership. Would recommend to another buyer. More

by aggielake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Sills, Daniel Alicea, DAVID FUNK , JASON HUNTER, EDWIN LAZO, JONATHAN MARTINEZ, Nacer Menouni

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Mar 14, 2023

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 12, 2023

Dealership Rating
Employee Rating

Service advisor was good to work with from start to finish. Received car wash when completed. More

by rfergu55
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Mar 14, 2023

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2023

Dealership Rating
Employee Rating

The service department Tech was was polite and attentive and informative of the work being performed on my truck Thank you More

by meci1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea , Brandon Rodriguez

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Mar 13, 2023

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 08, 2023

Dealership Rating
Employee Rating

The worst service, no one responds to you. I have tried to contact regarding my serving and heard nothing. More

by Madikersh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nicole Dobbs , Jake Rubin

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Mar 10, 2023

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Mar 10, 2023

Madikersh4 responded

Hi Dan, I have been trying to get in contact regarding my keyless entry and remote start after undergoing service. However seems no one knows what going on nor answers when I have tried to reach out!

March 06, 2023

Dealership Rating
Employee Rating

Always get great service here. The staff is friendly, the place is clean and they do good work. More

by tampatim80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 09, 2023

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

March 01, 2023

Dealership Rating
Employee Rating

So I bought my jeep 2 yrs ago and so far Elder Ford has treated me good. I've got every service done on my jeep. So far I'm happy with everything More

by armypappa16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea , Brandon Rodriguez

Report | Print
Mar 06, 2023

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

February 23, 2023

Dealership Rating
Employee Rating

Customer service rep make recommendations needed for current vehicle services as well as upcoming services. Customer service rep are always professional. More

by barkzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea , Brandon Rodriguez

Report | Print
Feb 26, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 22, 2023

Dealership Rating
Employee Rating

The issue with my truck making the rattling noise has still not been fixed after all of this time. More

by Hakeem1.campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 26, 2023

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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