Jenny Fudge | Page 2

They were very helpful and convenient in working with me. Also Jenny Fudge did a amazing job helping me get all my car work looked at and figured out in a timely manner.They are honest and reliable and I woul Also Jenny Fudge did a amazing job helping me get all my car work looked at and figured out in a timely manner.They are honest and reliable and I would bring my Saturn aura xr back for all my needs. More

by adamthurber09 Verified Customer Verified Customer

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Shirley always does a great job for me. Explains issues I may have and let's me know of any possible future concerns with my car. Explains issues I may have and let's me know of any possible future concerns with my car. More

by nancy.schmidt11 Verified Customer Verified Customer

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I've been going to Dehaven for 24 years. I have never been disappointed. Shirley has always been on top of things and is very knowledgeable. I have never been disappointed. Shirley has always been on top of things and is very knowledgeable. More

by timandpam Verified Customer Verified Customer

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Overall pretty good, our vehicle has some uncommon issues. It seems there is no way to document issues and owner info on our vehicles profile page, so that all those issues are there for all to see. I issues. It seems there is no way to document issues and owner info on our vehicles profile page, so that all those issues are there for all to see. I have needed to re-explain issues and cause every time I spoke to someone different. I also feel the dealership should talk to GM on our behalf, about our Issue rather than us needing to contact GM ourselves More

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Went in for a recall on my Traverse. I called in to schedule, provided my VIN and scheduled the following week. (This is my daughter's vehicle for college so it was important that we too I called in to schedule, provided my VIN and scheduled the following week. (This is my daughter's vehicle for college so it was important that we took advantage of her being home over the summer and ready for the fall.)I arrived, and upon check in was informed the part needed for the repair needed to be ordered and it would be 3 weeks before arrival. I explained my confusion as to why this wasn't done when I called for the recall repair to begin with, especially since the VIN was provided to confirm it was part of the recall. No explanation for the lack of awareness. I had rearranged my schedule and my daughter's commitments to drop of the vehicle and be without it for an afternoon. I got a call about 3 weeks later to schedule. I scheduled and asked how long the repair would take so we could plan appropriately. I was told "not even an hour, probaly like 30 min." My daughter brought in the vehicle planning to stay during the repair. Upon check in, she was told 2- 3 hrs. I then left work to pick her up. While en route home, I got a call saying the work was done. This was about 40 mins after her drop off. The individuals working were pleasant and professional but there is a serious lack of consideration for the time of the consumer. I suspect this is a lack of communication on their end, versus intentional. Nonetheless, I would not buy a vehicle from DeHaven or go for a repair except for those necessitated by a recall. More

by voellerc Verified Customer Verified Customer

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Jenny and Kylee are very good at what they do. Very informative, friendly and just good at what they do! Very informative, friendly and just good at what they do! More

by djzemmol Verified Customer Verified Customer

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All of my vehicles I bring to this dealership. Brian rotter was very helpful to me. Explained the right service for my silverado Thank you! Brian rotter was very helpful to me. Explained the right service for my silverado Thank you! More

by EUGENETORREZ58 Verified Customer Verified Customer

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Timely and courteous service. Informative, accommodating, and welcoming. I was offered rebate on parts that were needed to be replaced. Informative, accommodating, and welcoming. I was offered rebate on parts that were needed to be replaced. More

by ckral53 Verified Customer Verified Customer

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Friendly, professional. The work was completed quickly. Very easy to work with. Kylie kept me up to date and Ryan provided excellent service as well. That is why I buy fr The work was completed quickly. Very easy to work with. Kylie kept me up to date and Ryan provided excellent service as well. That is why I buy from Dehaven! More

by mcs7299 Verified Customer Verified Customer

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Service department is a joke! All they want to do is sell cars and not Service them. Won't waste anymore money at this dealership!! Can't give you a loaner car. All they want to do is sell cars and not Service them. Won't waste anymore money at this dealership!! Can't give you a loaner car. More

by scottheather Verified Customer Verified Customer

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