Jeremy Mahr
Jeremy Mahr at Regal Kia Lakeland

Jeremy Mahr | Page 57

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6
831 Reviews
4.6

831 Reviews

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831 Reviews of Jeremy Mahr

February 21, 2023

Dealership Rating
Employee Rating

I consistently have to wait an exorbitant amount of time for service. Almost 3 hours for a scheduled oil change is terrible. More

by kjl23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 24, 2023

Regal Kia Lakeland responded

Your feedback is important to us, Please call Service Lane Manager Alex Calcano at 863-904-1170 to discuss further.

February 20, 2023

Dealership Rating
Employee Rating

Great customer service every time. Easy to make an appointment and easy check-in. Communication is great. More

by TBRYANT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne , Jorge Benitez, Kelsey Johnson

Feb 24, 2023

Regal Kia Lakeland responded

Thanks see you next time 😁

February 19, 2023

Dealership Rating
Employee Rating

Great place to buy a car I've bought four of them in 8 years 9 years More

by Criss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj, Jonathan Benitez, Sal Campisi jr., Misty Osborne , Jorge Benitez, Srecko Bokun, Kelsey Johnson

Feb 24, 2023

Regal Kia Lakeland responded

That's awesome! Thank you for choosing Regal KIA!

February 19, 2023

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Employee Rating

I had a slow leak in my tire that they fixed by plugging it. The next day that same tire would make noise for two days whenever we drove it. We haven’t had any problems with the tire since it stopped making More

by Orenthal Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez, Kelsey Johnson, Stan May

Feb 24, 2023

Regal Kia Lakeland responded

Orenthal, If the noise was drastic please bring back to the service department to have checked out.

February 18, 2023

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Employee Rating

Es muy bueno el servicio que dan en éste Regal Kia de lakeland Florida agradecido More

by ELMARAVILLOSOPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Feb 24, 2023

Regal Kia Lakeland responded

Gracias

February 18, 2023

Dealership Rating
Employee Rating

Had an appointment, waited 2 hrs for an oil change and software update. And still didn't have it washed. Also were suppose to rotate tires and oh, we forgot, but you can wait some more.. Thanks but no tha More

by THERESA KMETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez, Kelsey Johnson

Feb 24, 2023

Regal Kia Lakeland responded

Theresa, Thank you for your feedback. Sometimes the software updates can be a little unpredictable. That is no excuse for the rest of it, we apologize for the inconvenience.

February 18, 2023

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Employee Rating

Everyone was very helpful and I got just what I wanted in a car! I recommend going to regal Kia and will be back! More

by Sunycal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez, Kelsey Johnson

Feb 24, 2023

Regal Kia Lakeland responded

Thank you for choosing Regal KIA and we look forward to assisting you again in the future!

February 18, 2023

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Employee Rating

I think he did a great job on the old Sorrento runs like a brand new one they got my vote More

by DREAMGIRLALBRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2023

Regal Kia Lakeland responded

Thanks, see you next time!

February 11, 2023

Dealership Rating
Employee Rating

The service was top notch in my opinion. Carwash was awesome. My only complaint is that I had to wait almost 2 hours before my car was completed. More

by Fscomp74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Lopez

Feb 16, 2023

Regal Kia Lakeland responded

We apologize for the inconvenience, sometimes the car wash can get a little backed up causing a delay.

February 03, 2023

Dealership Rating
Employee Rating

Always great customer service. Communication and prompt service is amazing. Jeremy is a great communicator and takes good care of his customers. More

by jsyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2023

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

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