Jeremy Sullivan | Page 41

The 100 month battery in my Honda Odyssey died after 36 months. The Odyssey could not be started even after I charged the battery overnight. I removed the battery and brought it to Don Ayres Honda. To get months. The Odyssey could not be started even after I charged the battery overnight. I removed the battery and brought it to Don Ayres Honda. To get credit for the months remaining on my battery Ayres could have forced me to have my Odyssey towed to the dealership. Instead they let me have a new battery (with exchange) at the appropriately discounted price. I appreciate the Service and Parts Department people working together to solve this problem for me without making me jump through hoops. This is why I own two Hondas, and why Don Ayres handles almost of my parts and service work. More

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The service department in very good. The new car sales department is very good. I bought a new honda here in 2008 and in 2010. I bought a used 2007 Civic from the used car department in March of this ye department is very good. I bought a new honda here in 2008 and in 2010. I bought a used 2007 Civic from the used car department in March of this year and I am very disapointed with the used car sales manager. He misled me about the certification of the car and he changed the numbers around on the sales agreement with the bottom line being the same. He seamed to try to confuse me. The used car sales manager did not introduce himself to me or speak to me during the entire process. When I bought the two new Hondas, the new car sales manager spoke to me both times. More

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Everytime I need service on my Honda Accord, I always get it done at Don Ayres. My car gets the best service without the hassle. Great Job Everybody. Sincerely Leon Gondell it done at Don Ayres. My car gets the best service without the hassle. Great Job Everybody. Sincerely Leon Gondell More

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I feel very comfortable at Don Ayres when I have service done. I am very confident in their ability. I am always treated with utmost courtesy. The next time I have service though, I will be more scrutiniz done. I am very confident in their ability. I am always treated with utmost courtesy. The next time I have service though, I will be more scrutinizing about what is done in the package. For instance, I have new tires and get them rotated for free at Tire Barn after I have my oil changed at Don Ayres. I did not need to pay for Don Ayres to rotate my tires. I think it should be taken out of the package since every tire place rotates for free. I could even get my brakes inspected for free at the place I got the brakes. I would suggest that the package be a la carte and have the person check off a list. More

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We needed a quick oil change on our Odyssey and I called and they got me in on the same day. The price was also very reasonable. Very personable service personnel also. and they got me in on the same day. The price was also very reasonable. Very personable service personnel also. More

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We own two Honda automobiles and the service department at Don Ayres is the textbook example of outstanding customer service. All the service people there are very friendly and helpful. I am especially p at Don Ayres is the textbook example of outstanding customer service. All the service people there are very friendly and helpful. I am especially pleased with the service adviser Doug Settle, however they are all excellent. Just as important is that their work is first-rate. They have always correctly diagnosed and fixed problems the first time. I never feel they are trying to rip me off. In fact sometimes they will bring to my attention a problem that does not need to be repaired immediately, but rather should just be monitored. In other words they don't recommend to get something fixed right away unless it is absolutely necessary. We could not be any more happier with the service department and would recommend them to anyone. We will keep buying Hondas and getting them serviced at Don Ayres. More

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I recently bought our family's 9th Honda from Don Ayres. Besides the Honda quality, I come back due to Doug Settle's service area. We have been having our Hondas serviced by them for close to 20 years. The Besides the Honda quality, I come back due to Doug Settle's service area. We have been having our Hondas serviced by them for close to 20 years. The work is done right the first time, by the time requested, and at a reasonable price. Any questions, they call me and still get it done on time. At times, I feel it it is like the show Cheers, Doug and the staff great me by name and I know (and trust)them. More

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Jeremy did a good job explaining that we needed new brakes and why. He was very thorough and helpful. In the past, we have mainly worked with Jay and Troy. The service advisors and the service a brakes and why. He was very thorough and helpful. In the past, we have mainly worked with Jay and Troy. The service advisors and the service are the main reasons that we would be reluctant to look at other dealerships. We would not like to give up Honda's service. More

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Have been a regular service customer at Don Ayres and charging a diagnostic fee of $85 to look into any reported vehicle problem even for regular customers, seemed high to me. I ended up with a high repa charging a diagnostic fee of $85 to look into any reported vehicle problem even for regular customers, seemed high to me. I ended up with a high repair estimate and the service advisor was good enough to charge me only half the diagnostic fee since they didn't take too long to identify the problem. The diagnostic was correctly done which showcases their good quality of work. More

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