For the last two years, service advisor Jeremy Sullivan has done his best to meet all of his customers’ needs. A lot of times, they tell him just how tough it is to take time away from their day to get an oil change or keep up with routine car maintenance. Beginning Monday, all that is going to change. Thanks to the new Happy Hours program, Don Ayres customers can take advantage of the less hectic evening hours to get their cars tuned up. “We decided to extend our hours,” Jeremy said. “A lot of our customers work during the day and this makes it easier for them to get their cars in. If we can make it any more convenient, then that’s what we’re here to do.” Outside of work, Sullivan has little time to rest. As the father of a one-year-old son, he says he’s almost always on the move.
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August 20, 2015
Service Department & Parts Department To all that it concerns , I do & have a great relationship with Don Ayres Honda ,over the past 30 yrs of service & dedication from this dealership. Th To all that it concerns , I do & have a great relationship with Don Ayres Honda ,over the past 30 yrs of service & dedication from this dealership. This is a 6 star dealership not a 5 star , I & my family have and own over 12 Honda's over a period of the 30 yrs , currently we have 3 Honda's now a 1992 Honda & a 2006 Accord, 1996 Accord witch is brand new and it is in my garage & has less than 1000 miles on it . Just to let you know I am a 47 yrs service technician for a local industrial fork lift dealership & have a very good knowledge of what excellent service is all about..... I challenge you to find a better staff to service your requirements........!!!!!! Douglas R Lang Thank you , Don Ayres Honda for your service and dedication that you and your staff have giving us over 30+yrs, what more could you ask for . Thank you Doug Suttle & Staff!!! ' More
Other Employees Tagged: Carlo Borg, Rick Squires, Shawn Baney, Doug Settle, Kevin Cappelli, Charles Suter, Rob Braselton, Rick Kruger , Matt Faurote, Troy Johnson, Rick Kruger, Mark Miller, Ben Rose, Dillon Steenport, Shane Sullivan, Tom Vevia, Doug Waltz, Dave, Service Techincian
August 19, 2015
A customer of 10+ years A trustworthy service department- that's the Don Ayres' experience! No up selling. Just GREAT service. Whether you drop it off outside of business hou A trustworthy service department- that's the Don Ayres' experience! No up selling. Just GREAT service. Whether you drop it off outside of business hours, use the shuttle to your destination, or wait. Ayres considers your needs and wants: free beverages, wifi, television, magazines... tables so you can even to work while you wait. Oh, and very low cost oil changes for cars purchased from Ayres. Whether your service writer is Jeremy, Troy, Doug S or W... or any of the rest- they all work for your 100% satisfaction. Thanks guys! Definitely the best in Fort Wayne! More
Other Employees Tagged: Doug Settle, Kevin Cappelli , Bill Fenoglio, Troy Johnson, Jeremy Todd, Doug Waltz
August 14, 2015
The best in Fort Wayne Buying a car from Don Ayres means you become a part of the Don Ayres family. The sales and service staff at Don Ayres are committed to quality, excell Buying a car from Don Ayres means you become a part of the Don Ayres family. The sales and service staff at Don Ayres are committed to quality, excellence, and service that is unmatched in the Fort Wayne area. Service pros like Doug, Jeremy and Troy go above and beyond to make sure you get what you need when you need it. Our family has purchased five cars from Don Ayres over the years and everyone has been a winner. last October our 2000 Odyssey van was "retired" with 203,000 miles on it with never a serious maintenance issue. We gave it to a family in need and it is still running strong, and yes, we have another Honda Odyssey. More
Other Employees Tagged: Doug Settle , Troy Johnson
August 10, 2015
Service on our 2012 Honda Odyssey Doug Settle and the whole service department always takes excellent care of our vehicle. I'm impressed with their timeliness and ease of scheduling fo Doug Settle and the whole service department always takes excellent care of our vehicle. I'm impressed with their timeliness and ease of scheduling for our routine maintenance on our van. Thanks Doug for being great! More
Other Employees Tagged: Doug Settle
August 04, 2015
Excellent servuice department Great service department. Quality people running the service department. Service personell well trained and professional. Doug Settle, Jeremy Sullivan Great service department. Quality people running the service department. Service personell well trained and professional. Doug Settle, Jeremy Sullivan and Troy Johnson great to work with and customer service focused. More
Other Employees Tagged: Doug Settle , Troy Johnson
July 31, 2015
Excellent They were efficient and very professional. I appreciated their willingness to work with my schedule. I also appreciated their willingness to take my p They were efficient and very professional. I appreciated their willingness to work with my schedule. I also appreciated their willingness to take my payment over the phone. More
Other Employees Tagged: Doug Settle, Kevin Cappelli, Charles Suter , Troy Johnson, Ben Rose, Dillon Steenport, Doug Waltz
July 28, 2015
SALE AND SERVICE WELL DONE!!!!! We own two Honda CR-V automobiles ( a 2002 model and a 2012 model). We have owned the 2002 model since 2006 and were very SATISFIED with the vehicle, We own two Honda CR-V automobiles ( a 2002 model and a 2012 model). We have owned the 2002 model since 2006 and were very SATISFIED with the vehicle, and VERY PLEASESD with the service we received from Don Ayres! Thus, when we needed to purchase a second vehicle, we went back to Don Ayres and purchased a 2012 model that we enjoy very much! We find that the Honda CR-V fits us very nicely as our children are now grown. We believe they are very efficient, comfortable, and safe automobiles, and we believe that the folks at Don Ayres Honda are fair and reliable people and we trust them. WELL DONE DON AYRES AND STAFF! More
Other Employees Tagged: Chris Demetriades, Doug Settle , Dillon Steenport
July 27, 2015
Efficient and the price is right! Great service, friendly and helpful people to work with! The people who work there are always right on top of it, that goes from making the phone appo Great service, friendly and helpful people to work with! The people who work there are always right on top of it, that goes from making the phone appointment to the finished product. More
Other Employees Tagged: Doug Settle
July 25, 2015
Service I have always been happy with the service at Don Ayres. That is what brought me back to purchase my second Honda Accord. Jeremy Sullivan is wonderfu I have always been happy with the service at Don Ayres. That is what brought me back to purchase my second Honda Accord. Jeremy Sullivan is wonderful to work with and provided excellent customer service in my most recent service appointment. I have had nothing but positive experiences with all the service reps I have worked with over the years at Don Ayres. More
Other Employees Tagged: Doug Settle, Charles Suter , Troy Johnson
July 23, 2015
15 years of working with Don Ayres Honda For the last 15 years, I've had my Honda serviced only at Don Ayres. I've also purchased two cars from them. Nothing but good interactions. I don't For the last 15 years, I've had my Honda serviced only at Don Ayres. I've also purchased two cars from them. Nothing but good interactions. I don't even consider another make of car or another dealership. Thanks for the service! More
Other Employees Tagged: Doug Settle , Troy Johnson, Dillon Steenport
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