Jeremy Watson
Jeremy Watson at Ken Ganley Ford Parma

Jeremy Watson | Page 12

Service Manager

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
128 Reviews

Industry Experience

26 yrs, 10 mos

4.8

128 Reviews

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128 Reviews of Jeremy Watson

December 14, 2024

Dealership Rating
Employee Rating

Purchased a used car $55,000. After signature sales person would did not answer calls or messages. Vehicle failed e-check I made appointment with service after a week nothing but More

by Nothappy
Service Time
Service Communication
Recommend Dealer
No
Dec 15, 2024

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Dec 20, 2024

Ken Ganley Ford Parma responded

Hi, we are sorry that you were not satisfied with your experience at Ken Ganley Ford Parma. We would like the opportunity to address your concerns but we need to know your first & last name to be able to look up your account. Can you please reply here with your full name & phone # OR email your info to JWheatley@GanleyAuto.com thanks!

December 13, 2024

Dealership Rating
Employee Rating

Great service very pleasant to work with repairs done timely and at a fair price More

by rkennat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

Dec 14, 2024

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

December 10, 2024

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Employee Rating

The mechanics have good knowledge about what the car needs to be safe on the road More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Ford Parma responded

Thank you, Rose! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

December 04, 2024

Dealership Rating
Employee Rating

Austin was easy and straight forward to work with. I wasn’t planning on signing, but hearing my needs, he found a perfect solution to my current needs. I will contact him in 12 months to purchase More

by MFRIETCHEN1367
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Nick Feruito

Dec 06, 2024

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

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Employee Rating

Amazing service all around! They were able to get me in on short notice and fixed my concern quickly and correctly. Everyone was friendly and went above and beyond to make sure More

by SBIRCH2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Jeffery

Dec 03, 2024

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alicia and our team met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

November 30, 2024

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Above and beyond treats customers like family this dealership is the crown jewel of the Ganley Dealerships and the best Ford dealership in northeast Ohio More

by CJPERCH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Tracy Sapienza , Dave Moga

Dec 02, 2024

Ken Ganley Ford Parma responded

Hi, we are so happy to read such a great review about Ken Ganley Ford Parma! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

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Employee Rating

Great place . fast and great service I love the excellent customer service. Thanks Ken galley Ford parma More

by joannaalicea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou , Paul Asano, Alicia Jeffery, Dave Moga

Nov 18, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Nov 19, 2024

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

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Employee Rating

When I went there I hadn't anticipated that I would be able to walk out with my dream vehicle. Bubba walked through everything with me and made the experience absolutely wonderful. More

by michellebelz72
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Tracy Sapienza , Bubba

Nov 18, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words, Michelle, and for taking the time to leave us this wonderful feedback!

November 10, 2024

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Employee Rating

Bronco was in for an oil change , the mechanic said he needed to order parts for the Bronco. Several weeks later I called to see if the parts arrived. The service department said they were never ordered. More

by GBODE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 12, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 04, 2024

Dealership Rating
Employee Rating

Very pleased with the service and care I received for my car! Thank you for the professional care! More

by TLSTAFFORD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

Nov 05, 2024

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Nov 06, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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