Jeremy Watson
Jeremy Watson at Ken Ganley Ford Parma

Jeremy Watson | Page 2

Service Manager

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
128 Reviews

Industry Experience

26 yrs, 10 mos

4.8

128 Reviews

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128 Reviews of Jeremy Watson

March 02, 2026

Dealership Rating
Employee Rating

Ken Ganley Ford took me in and took wonder care of me after another dealership did not. From the front desk all the way to service were very accommodating and helpful. Pam has been helping me find a vehi More

by peluso1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2026

Ken Ganley Ford Parma responded

It’s wonderful to hear our staff went above and beyond, making you feel welcome from the front desk to service. Pam will be excited to know she helped you find a safe and reliable Ford. Thank you for the five-star review!

February 28, 2026

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Employee Rating

It's not the building nor the name on the building. It's the people who run and make the business. More

by LARRYDSTUDENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky, Matt Voloschuk, Mark Owens , Allan Pena, Courtney Checovich

Feb 28, 2026

Ken Ganley Ford Parma responded

Thank you for pointing out that our people make all the difference. We’re glad the service on your Ford F-150 lived up to your expectations. Your five-star rating means a lot and we look forward to helping you again.

February 20, 2026

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Employee Rating

The service department there is great. I have had no issues in the 15 years I’ve been doing business there. More

by SAPIENZAJASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Ken Ganley Ford Parma responded

Your loyalty over the past 15 years means a lot to us. Thank you for trusting our service department with your Ford F-150, and we look forward to serving you for years to come.

February 17, 2026

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Employee Rating

Dylan was my advisor and he was amazing! Walked me through what the problem could be and kept me updated throughout the whole process. He is very straightforward and honest. I didn’t have an More

by Aebeid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Ken Ganley Ford Parma responded

It’s wonderful to hear Dylan provided transparent updates and managed to fit your Ford in without an appointment. We appreciate you highlighting his honesty and clear communication. Thank you for recommending him to your friends and family.

February 09, 2026

Dealership Rating
Employee Rating

They said my vehicle would be ready in week and had all the part to fix it for the recall. The day I was supposed to pick it up I had to call them to find out it wasn’t ready and they had to order parts fo More

by Unhappy customer
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: George Hadgigeorgiou

Feb 12, 2026

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 07, 2026

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Employee Rating

Excellent personel and the service was great. I recomend this dealership to all my friends. More

by johnrstecura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2026

Ken Ganley Ford Parma responded

Thank you for letting us know about your experience. We’re glad our staff provided great service on your Ford Transit-150 and that you’re happy to recommend us to friends. Please reach out if you need anything else.

February 05, 2026

Dealership Rating
Employee Rating

Service department does qualify work and the work is completed on time.also kept me updated. More

by MSAS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Pena

Feb 05, 2026

Ken Ganley Ford Parma responded

Thank you for noting our service team’s quality work and timely updates on your Ford F-150. We appreciate the chance to keep you moving and look forward to your next visit.

February 03, 2026

Dealership Rating
Employee Rating

George was an absolute gem to work with, very friendly and more than polite. He went above and way beyond to assist me. More

by Ford12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Ken Ganley Ford Parma responded

Thank you for sharing your positive experience with George. We’re pleased he went above and beyond while servicing your Ford F-150. Feel free to reach out whenever you need assistance.

December 26, 2025

Dealership Rating
Employee Rating

The experience is very customer service driven. They are always kind and very attentive to what needs to be done to get my car back on the road as quickly as possible. More

by themayteam
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Watson

Dec 27, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

December 04, 2025

Dealership Rating
Employee Rating

Amazing people, awesome customer service! Service department representative was very kind and you can tell he really cared about customers! Amazing! More

by Shaushruti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky, Matt Voloschuk, Mark Owens , Mike Lanzalaco, Matt Newman

Dec 04, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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