Jeremy Watson
Jeremy Watson at Ken Ganley Ford Parma

Jeremy Watson | Page 3

Service Manager

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
145 Reviews

Industry Experience

27 yrs, 2 mos

4.8

145 Reviews

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145 Reviews of Jeremy Watson

April 23, 2026

Dealership Rating
Employee Rating

Service Manager Jeremy went out of his way to make sure my vehicle was serviced and fixed right away. Great communication and attention throughout. A++. Thank you! More

by Mrjoeh23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Ken Ganley Ford Parma responded

Thank you for recognizing Jeremy’s dedication in getting your Ford serviced promptly and keeping you informed. We’re delighted his attention made your experience seamless. We appreciate your five-star feedback and look forward to assisting you again.

April 22, 2026

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Employee Rating

The guys there are good got me in with no appointment got me out quick so I can get back to work no complaints More

by DEANMARTIN1962
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky, Matt Voloschuk

Apr 22, 2026

Ken Ganley Ford Parma responded

Thank you for recognizing our team’s ability to fit you in without an appointment and turn your Ford F-150 around quickly. We’re glad you got back to work without delay. Please let us know whenever you need us again.

April 13, 2026

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Great experience! The whole process was easy and the staff were great. The salesman (George Bode) was excellent! More

by GEORGEJBODE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2026

Ken Ganley Ford Parma responded

Delighted to hear your new Ford Bronco Sport purchase went smoothly and that our staff made the process easy. We’re glad George provided excellent service. Enjoy every mile in your Bronco Sport!

April 04, 2026

Dealership Rating
Employee Rating

Ganley Ford gives excellent service as is extremely professional and quick with turnaround time Excellent staff More

by kimberlyruper
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Watson

Apr 04, 2026

Ken Ganley Ford Parma responded

It’s wonderful to know our team delivered swift and professional service for your Ford Bronco Sport. Jeremy is thrilled you found the turnaround time excellent. We look forward to assisting with any future maintenance needs.

April 02, 2026

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Employee Rating

Didn't even tell me about recalls. The car was having an issues and it took forever to get it fixed and I had to get your customer relations in hand to actually give me a loaner car so More

by Help2
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky , George Hadgigeorgiou

Apr 02, 2026

Ken Ganley Ford Parma responded

Hello we would like to address your concerns. Can you please reply here OR email ganleyfordhelp@ganleyauto.com your full name and phone # so that we can contact you. Thanks!

Apr 02, 2026

Help2 responded

You guys have tried i guess. I lost half my subscription for sirius xm because you all had my truck and i was told to purchase it and bring in a receipt. But im sure you all could have reset it. To be completely honest, my experience was pretty crappy. The only two i have anything positive to say about is jody the customer relations person, and jeremy the manager of the maintenance. I just got nonstop Text to review so I did.. the only way I’ve ever shopped there again of the two car sales people that I had to get fired. They lied to me about the recalls never told me about them, which is illegal in the state of Ohio. And the fact that I had all those things wrong on my truck, but yet it was certified shows that they just marked it good but never really checked it which also is again as a legal in Ohio. So I’ve got a lot of documentation on that. I don’t know what there is to do that the dealership could do to make things better. Im still waiting for the last two things to be done but guess stuff was back ordered but the sad part is i purchased the truck in November and its still not finished. Kole Durant.

March 10, 2026

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Very welcoming and professional dealer for service. Been to a few and this location is the best in Cleveland. More

by Akin Malas
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2026

Ken Ganley Ford Parma responded

Thank you for the 5-star rating. We’re delighted our service team made you feel welcomed and professional. We appreciate your feedback and look forward to keeping your Ford in great condition.

March 09, 2026

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It took them a week to figure out the issue and fix it . I paid almost $2000 and the issue is still the same . Very poor technicians More

by MINAA3823
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky , Dylan Yavorsky

Mar 11, 2026

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Mar 12, 2026

MINAA3823 responded

Thank you! I reached out to the manager Mr. Jeremey, and he assured the issue would be solved same day. Later that day he called and fixed my issue completely and got my ford escape same day. Thanks a lot to him and the team who understood my concern and took a good care of me. I’d recommend everyone visiting that dealership and they’d help all the way. Thank you 🙏

March 02, 2026

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Ken Ganley Ford took me in and took wonder care of me after another dealership did not. From the front desk all the way to service were very accommodating and helpful. Pam has been helping me find a vehi More

by peluso1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2026

Ken Ganley Ford Parma responded

It’s wonderful to hear our staff went above and beyond, making you feel welcome from the front desk to service. Pam will be excited to know she helped you find a safe and reliable Ford. Thank you for the five-star review!

February 28, 2026

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It's not the building nor the name on the building. It's the people who run and make the business. More

by LARRYDSTUDENT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky, Matt Voloschuk, Mark Owens , Allan Pena, Courtney Checovich

Feb 28, 2026

Ken Ganley Ford Parma responded

Thank you for pointing out that our people make all the difference. We’re glad the service on your Ford F-150 lived up to your expectations. Your five-star rating means a lot and we look forward to helping you again.

February 20, 2026

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Employee Rating

The service department there is great. I have had no issues in the 15 years I’ve been doing business there. More

by SAPIENZAJASON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Ken Ganley Ford Parma responded

Your loyalty over the past 15 years means a lot to us. Thank you for trusting our service department with your Ford F-150, and we look forward to serving you for years to come.

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