72 Reviews of Jerome Bigby
August 22, 2023
I love working with Paris, she is truly an asset to your dealership. She takes good care of me. dealership. She takes good care of me. More
Other Employees Tagged: Saumil Bhatt
July 29, 2023
I have purchased several cars in my day. This by far was a great experience. I will be telling others where to go when looking for a hassle free car buying experience ALM This by far was a great experience. I will be telling others where to go when looking for a hassle free car buying experience ALM More
July 05, 2023
Excellent customer service and support. Very speedy process and probably the easiest car buying experience I have ever had! I would definitely recommend them! Very speedy process and probably the easiest car buying experience I have ever had! I would definitely recommend them! More
July 04, 2023
I love they service it’s was great thanks and I recommend others too shop others too shop More
Other Employees Tagged: Benjamin Rieves , Chris Gantt
June 14, 2023
Don't even know where to start, I was exposed to all possible used car salesmen tricks, lost several thousands dollars on this purchase. In the end I have got the car which I I am afraid to drive, it do possible used car salesmen tricks, lost several thousands dollars on this purchase. In the end I have got the car which I I am afraid to drive, it doesn't look safe. The car has steering wheel problem, it is loose and it is hard to stay in the lane and turn. Will go to mechanic, see if they can fix it and for how much. Looks like there was no inspection on this car. I did not find those guys who sold me the car on the list because I don't know their last names. I just labelled someone randomly More
May 18, 2023
They pulled a bait & switch… Added money to the contract & said they had the wrong VIN # something most customers usually don’t even think about. When they realized they were charging me less for a differe & said they had the wrong VIN # something most customers usually don’t even think about. When they realized they were charging me less for a different car they tried to quietly switch the paperwork in hopes I wouldn’t notice, when I did & asked why didn’t they call to explain the era, they became hostile. I did NOT buy the car bc I didn’t want to deal with a company with horrible customer service & zero integrity!!! Had they called to explain the situation I would’ve purchased. More
Other Employees Tagged: Benjamin Rieves , Chris Gantt
May 10, 2023
I bought my car from ALM and I always come back for service. The people here are very friendly and helpful. My car had gotten very good service here and I will continue cooming. service. The people here are very friendly and helpful. My car had gotten very good service here and I will continue cooming. More
Other Employees Tagged: Benjamin Rieves, Marc Romage, Jasmine Branch, Jeremiah Bivens, Kavonte Ivery, Kedarius Peoples , Chris Gantt, Kevin Herrera, Armani Lee
May 05, 2023
I was lied to and the sales manager as well as my sells person lied to me due final negotiations of the sales price of the vehicle out the door. My bank as well as myself have tried to call them serveral t person lied to me due final negotiations of the sales price of the vehicle out the door. My bank as well as myself have tried to call them serveral times to stop the deal and the refuse to answer I calls More
Other Employees Tagged: Shak