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161 Reviews of Jerome Bigby
Verified Customer
March 08, 2025
Kia Representatives was patient professional in accuracy of customer support .As a Kia Optima owner I'm happy with The recall repair service. of customer support .As a Kia Optima owner I'm happy with The recall repair service. More
by K420SAGE
Other Employees Tagged: Saumil Bhatt, Jeremiah Bivens, Kedarius Peoples, VINCENT WELDOM, CHRIS DAVENPORT, Ayoub Hezouani , Ray Bergh, Charles Dansby, Kavonte Ivery
March 04, 2025
Loving the way they operate and communicate with one another - makes the whole process sufficient - Completely satisfied as of now. another - makes the whole process sufficient - Completely satisfied as of now. More
by kbellerbe93
Other Employees Tagged: Saumil Bhatt, Jerry Howell, Jeremiah Bivens, Kedarius Peoples, VINCENT WELDOM, CHRIS DAVENPORT, Ayoub Hezouani , Blake Hodoh, Kavonte Ivery, Stanley Ellerbe
February 26, 2025
Hands down the best experience from start to finish I highly recommend anyone to shop with them highly recommend anyone to shop with them More
by jj7820756
Other Employees Tagged: Saumil Bhatt, Jerry Howell, Jeremiah Bivens, Kedarius Peoples , Charles Dansby, Blake Hodoh, Kavonte Ivery
February 25, 2025
ALM Kia South showed us Great service, great attitude, great facility and excellent workers during the entire process. great facility and excellent workers during the entire process. More
by arielashay97
Other Employees Tagged: Jeremiah Bivens, Kedarius Peoples , Kavonte Ivery, A'Jewel Powell
February 25, 2025
I had a wonderful experience, offered options, and was considered of my feeling. Excellent customer service! considered of my feeling. Excellent customer service! More
by byt1249
Other Employees Tagged: Jerry Howell, Jeremiah Bivens, Kedarius Peoples , Charles Dansby, Kavonte Ivery
February 12, 2025
Best service! !! Can’t beat it. Will never go anywhere else to get my Kia serviced! !! Can’t beat it. Will never go anywhere else to get my Kia serviced! More
by ashleyashmore
Other Employees Tagged: Saumil Bhatt, Jerry Howell, Jeremiah Bivens, Kedarius Peoples , Kavonte Ivery, Jawon Shaw, CJ Turner
February 11, 2025
The sales experience at ALM Kia was great. But when I went back for my first service, an 8000 maintenance for my EV6, things quickly went south. First, the advisor repeatedly told me I needed But when I went back for my first service, an 8000 maintenance for my EV6, things quickly went south. First, the advisor repeatedly told me I needed an oil change. Then, after waiting for two hours, they finished my car, I paid, but then they lost my key. The kicker was that they made me wait for over an hour longer before they finally told me that the key was missing. I could see that my car was sitting, locked, but no one would tell me why I couldn't leave. And now - the icing on the cake - the manager offered me a free oil change to make up for all the hassle (in case you are wondering, no, an EV does not have oil). I was at the dealership for four and a half hours. I got my key back a few days later, another customer had taken them off the advisor's desk. So, my key was not secured as it should have been. A hot mess all around. Cannot recommend this dealer for service. More
by jan.mcafee
Other Employees Tagged: Saumil Bhatt, Jerry Howell, Jeremiah Bivens, Kedarius Peoples , Kavonte Ivery, Jawon Shaw, CJ Turner
February 06, 2025
Good people and good service. This is the second time buying a car from here. I feel like family. I don't plan on shopping anywhere else. the experience is as good as it gets. This is the second time buying a car from here. I feel like family. I don't plan on shopping anywhere else. the experience is as good as it gets. More
by mdwilson2034
Other Employees Tagged: Jeremiah Bivens, Kedarius Peoples , Kavonte Ivery, Jawon Shaw
