Jerry C. | Page 7

2018 jeep Cherokee trailhawk,Great buying experience. Had a great buying experience. Sales staff, financing team and dealership management were friendly and very professional. I Would recommended this de Had a great buying experience. Sales staff, financing team and dealership management were friendly and very professional. I Would recommended this dealer tonfriens without hesitation. More

by amilwr Verified Customer Verified Customer

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The worst customer and sales rep I ever seen Joe one of the salesmen, said they would get our car registered in our state for us for free to find out later we were charged a thousand dollars, the Joe one of the salesmen, said they would get our car registered in our state for us for free to find out later we were charged a thousand dollars, then they held our tags hostage after the temp 20 period ran out until I get my insurance changed to my wife's name, then they charged us a 100 dollars to do a credit report , I could of got that for free,then the car we purchased was a 2016 Mazda CX-5 gt, was missing a back cargo cover and they gave us a hard time about taking the price for one off,Jill who works in the office calls us on the last day of the temp tags to tell me they will not send my tags or registration until I change the name on my insurance policy, and that my car can be impounded if I continue to drive on the temp tags,they are unflexable,and once you buy a car they are impersonal,one sales rep mike told me its my fault that I got insurance for the car in my name, if I did not want the hassle I should have put the car in my name, a lot of nerve telling me who's name the car should of been in,if this car was not for my wife I would of rammed this car through the front door and down there throats,I dealt with a lot of dealers and never liked any of them but deco zen is the worst,STAY AWAY FROM THEM!!! You will walk out feeling assaulted and DIRTY! Joe m is a fast talking not very bright salesman all about the dollar bill doesn't even remember your name the next day,I forgot they also told me I could not get my tags until I had an interview with the bank that gave us a loan, an interview after the fact? Ridiculous !!! I should of took my 13 thousand dollar down payment somewhere else, I rather buy a old car with good service than a new car and feel like a victim again STAY AWAY this place will make you think bad thoughts More

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Best of the Best From start to finish this was the best car leasing experience we have had. There's a reason we come back to DeCozen over and over again! From start to finish this was the best car leasing experience we have had. There's a reason we come back to DeCozen over and over again! More

by RD-NJ Verified Customer Verified Customer

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Great new set of wheels Joe was very helpful in getting me into a 2018 Jeep Compass. The process was quick and easy. Stopped in one day and was driving the new car home a few Joe was very helpful in getting me into a 2018 Jeep Compass. The process was quick and easy. Stopped in one day and was driving the new car home a few days later. More

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Don’t do it! Don’t waste your time!! Don’t think about walking in, This place is horrible! They don’t care about previous customers! All I got was the run aroun Don’t waste your time!! Don’t think about walking in, This place is horrible! They don’t care about previous customers! All I got was the run around. Nobody returns phone calls. I had to call over and over to talk to Carmine. His excuse was “it is too busy”. I’m still waiting for a call from Jerry. This place is a joke! More

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What a Dealer should be Very organized, clean, knowledgeable, pleasant, no pressure but answered all questions. Worked with you under different scenarios with why type of car Very organized, clean, knowledgeable, pleasant, no pressure but answered all questions. Worked with you under different scenarios with why type of car buying and financing. Impressive would recommend. More

by fred.vazq Verified Customer Verified Customer

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Fantastic dealership! This was my first experience with Decozen and it will definitely not be my last! They have earned a lifelong customer. Jerry went above and beyond to This was my first experience with Decozen and it will definitely not be my last! They have earned a lifelong customer. Jerry went above and beyond to make my experience there be the best I’ve ever had in leasing a vehicle. Steven and Carmine made the time spent at the dealership the most comfortable. They took care of the whole process quickly and painlessly. I would definitely recommend Decozen to all my family and friends! More

by gonzalez.concetta Verified Customer Verified Customer

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New Grand Cherokee Lease I worked with Stephen & Jerry both was very helpful and courteous. I love my new Jeep Grand Cherokee. Thanks for getting me the exact color combo wit I worked with Stephen & Jerry both was very helpful and courteous. I love my new Jeep Grand Cherokee. Thanks for getting me the exact color combo with every option I requested! Decozen had the best price out of all the dealerships I looked at. Thanks again! More

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Very unprofessional Save yourself the bother of wasting time with salesman John Bohler. I spent HOURS waiting at the dealership for my car. It DIDN’T have the options tha Save yourself the bother of wasting time with salesman John Bohler. I spent HOURS waiting at the dealership for my car. It DIDN’T have the options that John told me it would have inside of it and John attempted to take other customers while I was waiting there for my car. The day I was picking my car up which was the day after I received a call saying I was approved for it I sat at the dealership for 4 hours waiting to hear that I was approved and then another hour and a half waiting to see the car. Which when I mentioned seeing it was told it is like the other grand cherokees in the waiting room but black. After filling out the survey I received a call from John the salesman who had the audacity to say that I’m just an idiot kid that shouldn’t have even received a car from him and that I have a lot to learn in life and what goes around comes around which came off as a threat. I would say avoid this dealership or at least this salesman at all cost. 0 stars for John Bohler across the board. More

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Buying a 2017 left over Jeep. It was an excellent experience fun and exciting. I totally love the Jeep I bought and am sure I will own it for a very long time. I will take great ca It was an excellent experience fun and exciting. I totally love the Jeep I bought and am sure I will own it for a very long time. I will take great care of it because it’s the perfect vehicle. Thank you. The sales man Roberto was the best. More

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