Jerry Green | Page 7

Outstanding. They are proactive and extremely customer focused. Their service is truly second to none in my opinion:) They are proactive and extremely customer focused. Their service is truly second to none in my opinion:) More

by jim.creamer Verified Customer Verified Customer

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It was so great dealing with them. . All staff was so polite, knowledgeable, and sporting. . All staff was so polite, knowledgeable, and sporting. More

by jasbirwazir Verified Customer Verified Customer

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For me, always does a good job for me and we appreciate that treats as well. Doesn't have a issue ever? And if you find something that needs to be handled, he lets me know right away. that treats as well. Doesn't have a issue ever? And if you find something that needs to be handled, he lets me know right away. More

by SANFORDDMJR Verified Customer Verified Customer

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My service advisor was really great and helped me with anything that I needed for my car anything that I needed for my car More

by Isa Verified Customer Verified Customer

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Professional appearance and demeanor, knowledgeable, concise, focused, articulate, concern about issues with vehicle and myself concise, focused, articulate, concern about issues with vehicle and myself More

by daiseysunshine Verified Customer Verified Customer

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Real smart and knowledgeable about my questions. Understood my needs in a vehicle and helped me choose the right one. Understood my needs in a vehicle and helped me choose the right one. More

by MORANJOEL49 Verified Customer Verified Customer

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Very reliable dealership. Help me with everything that I needed. Would go again for sure. Help me with everything that I needed. Would go again for sure. More

by CALEBPOOLE32 Verified Customer Verified Customer

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Showcase Honda provided the best car dealership experience I've ever had. The whole experience was ultimately made by our car salesman, Darrell Duncan. Everything people know and hate about car sal experience I've ever had. The whole experience was ultimately made by our car salesman, Darrell Duncan. Everything people know and hate about car salesman/dealers... Darrell was NOT that! He was kind & professional. Most importantly, he was not pushy or aggressive. It was a very transparent and quick process! We are so excited for our new car, and we very grateful for you, Darrell! More

by Andres Verified Customer Verified Customer

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🚨 **Warning: Avoid Showcase Honda at All Costs! ** 🚨 I’m sharing my deeply disappointing experience with Showcase Honda at 1333 E Camelback Rd, Phoenix, AZ. As a loyal Honda customer who’s purch ** 🚨 I’m sharing my deeply disappointing experience with Showcase Honda at 1333 E Camelback Rd, Phoenix, AZ. As a loyal Honda customer who’s purchased six Hondas since 1996, I expected honesty and transparency. Unfortunately, my experience with the Internet Sales Rep and the unprofessional General Manager (GM) fell far short of these expectations. Here’s what went wrong with my 2024 HRV Sport purchase: 1. **Inconsistent Quotes**: Despite negotiating a final sales price of $26,000 with the Internet Sales Rep, the final out-the-door quote shockingly exceeded $30K. 2. **Hidden Fees**: The GM provided multiple quotes, each including hidden fees ranging from $800 to nearly $2,000. These were buried as “lieu taxes,” a term that doesn’t exist, making the total cost unclear and inflated. 3. **Bait and Switch**: Initially told I qualified for a military discount, I was later informed I didn’t meet the 25-year service requirement. This sudden change felt like a classic bait-and-switch tactic. 4. **Lack of Transparency**: When I refused to accept the inflated quotes, the GM swooped in with excuses, claiming a "lieu tax" was responsible for the discrepancies. This term doesn’t exist, and he failed to provide a detailed breakdown. The GM clearly thinks customers are too stupid to do simple math. When I confronted him about the discrepancies, he blamed it on the system being down. When I said I was ready to walk out, he literally said, “I’m OK with that!” 5. **Unethical Behavior**: The GM’s inability to provide an honest quote and the introduction of hidden fees demonstrated unethical behavior. The discrepancies between the initial quotes and final totals were masked as non-existent "lieu taxes." If this is how the GM conducts business, there is clearly a cultural and ethical problem at this dealership. Having dealt with Tempe Honda and AutoNation, I have never encountered such deceptive practices. I am escalating this matter to Honda America and the Better Business Bureau. In addition to filing a formal complaint, I’m sharing this experience to warn other consumers. Please avoid this dealership to prevent a similarly frustrating and dishonest experience. **#Honda #ShowcaseHonda #ConsumerAlert #AvoidShowcaseHonda** Feel free to share to help others steer clear of this deceptive dealership. More

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It was a really nice experience to do business with the people in the dealer people in the dealer More

by JPBONAHP Verified Customer Verified Customer

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