Jerry Hood | Page 15
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
Read more486 Reviews
Write a Review486 Reviews of Jerry Hood
January 04, 2023
Service techs at this dealer are very knowledgeable, polite and are down to earth. I also like that they speak Spanish, they help explain things well for my non-English Speaking family members. polite and are down to earth. I also like that they speak Spanish, they help explain things well for my non-English Speaking family members. More
Other Employees Tagged: Anthony Velasco
December 30, 2022
Anthony Seamans was a true pleasure to work with! Kind, courteous, and on the ball always! Kind, courteous, and on the ball always! More
Other Employees Tagged: Victor Villanueva , Anthony Seamans, Anthony Velasco
December 29, 2022
I was happy with the service and washed car. The service time was quick andtimely. The service time was quick andtimely. More
Other Employees Tagged: Mike Waddle
December 24, 2022
Thanks to Mike Waddle and Jerry Hood for taking care of my battery issue and for all your courtesy and consideration. As always you and the entire service team prove to be the best in the business! my battery issue and for all your courtesy and consideration. As always you and the entire service team prove to be the best in the business! More
Other Employees Tagged: Mike Waddle
December 20, 2022
Arlington Hts. Ford has been #1 in our opinion for vehicles and for service. We have purchased a Focus, Edge, Fusion Hybrid, F-150, and an Explorer ST. Rich Jacobso Ford has been #1 in our opinion for vehicles and for service. We have purchased a Focus, Edge, Fusion Hybrid, F-150, and an Explorer ST. Rich Jacobson has always been our "go to guy" for sales. Service has always been great, but AH Ford has definitely "stepped it up" with efficiency and even better responsiveness. Service Rep Justin Barrett was absolutely wonderful in keeping me advised of the service progress and helping me negotiate the recent recall related to a minor exhaust problem. We know that we can purchase a vehicle anywhere, but it's the service that has kept us coming back to AH Ford. More
Other Employees Tagged: Rich Jacobsen, Mike Waddle , Anthony Wojciechowski, Justin Barrett
December 15, 2022
My husband and I have been fans of AH Ford for many years. We have always had such great service from all departments here. Today, Anthony, our service writer was fantastic. So friendly and help years. We have always had such great service from all departments here. Today, Anthony, our service writer was fantastic. So friendly and helpful. I came in to have a turn signal replaced. Anthony checked to see if there were any recalls on my vehicle or any other service that was due that they could take care of while I was there. They always go the extra mile. I waited for my vehicle and they took care of the issue super fast and sent me on my way. Anthony personally brought me my keys when my vehicle was done. Super Service!! More
Other Employees Tagged: Steve Ursin, Anthony Wojciechowski
December 15, 2022
Elliott is wonderful…. no pressure, fair and easy to do business with. This is our 4th car purchase from him! I love that I call him to let him know what we want/need and i no pressure, fair and easy to do business with. This is our 4th car purchase from him! I love that I call him to let him know what we want/need and in a few days he had 2-3 cars ready for me to look at. More
Other Employees Tagged: Mike Waddle, Elliott Reichel, Teddy Dziedzic
December 06, 2022
AH Ford is a highly professional Team, servicing their customers with the utmost care and exceptional auto knowledge. They are proactive in making sure your car is safe and reliable. customers with the utmost care and exceptional auto knowledge. They are proactive in making sure your car is safe and reliable. More
Other Employees Tagged: Sam Vasco , Justin Barrett
December 05, 2022
Justin did a good job of keeping me informed and aware of upcoming work needed upcoming work needed More
Other Employees Tagged: Mike Waddle

