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Jerry Hood
Jerry Hood | Page 40
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
486 Reviews
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
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486 Reviews of Jerry Hood
April 28, 2020
Outstanding service I’ve been going here for years because of the great service, I have purchased at least 10 vehicles from here and also sent family and friends here to I’ve been going here for years because of the great service, I have purchased at least 10 vehicles from here and also sent family and friends here to buy vehicles. More
by gj4c
April 24, 2020
Best dealership I have ever been too ! This is my 3rd time returning buying my 3rd f150 from this ford dealership! A wonderful place to be with really nice and caring people ! Jesus Sanchez is the best s time returning buying my 3rd f150 from this ford dealership! A wonderful place to be with really nice and caring people ! Jesus Sanchez is the best salesman! I have been dealing with for 4 years ! Really went out of his way to help me and take care of what I needed everytime I have been there ! My loyalty is with Arlington Heights ford ! More
by Yousof33
Other Employees Tagged: John Guido, Jr., Jesus Sanchez, Mike Waddle , Melissa Cazares, Mayra Del Real, Wade Mikosz, John Rodriguez, Steve Verhagen
April 23, 2020
Quick lane service Quick service, felt safe in service area, no one was too close to me (6 foot area ) Jerry has a great crew working for him. Quick service, felt safe in service area, no one was too close to me (6 foot area ) Jerry has a great crew working for him. More
by Mechanic64
April 16, 2020
They went out of their way to insure patrons and employees were safe during the virus epidemic while maintaining the same high standards of service. employees were safe during the virus epidemic while maintaining the same high standards of service. More
by Bob
Other Employees Tagged: Steve Verhagen
April 15, 2020
Quick and Awesome As always friendly,upfront and very customer focused. And with the new car wash machine my car is delivered clean. Don't waste your time shopping arou As always friendly,upfront and very customer focused. And with the new car wash machine my car is delivered clean. Don't waste your time shopping around just pull in. More
by jgutz6818
Other Employees Tagged: Jose Gutierrez
April 04, 2020
the best all is the best and good thank do good work and keep up the good work .i like not to do this all ilike to pas this up next time all is the best and good thank do good work and keep up the good work .i like not to do this all ilike to pas this up next time More
by doug
Other Employees Tagged: Mike Waddle , Melissa Cazares, Mayra Del Real, John Guido, Sr., Arnie Kosovski, Cindee Manaves, Wade Mikosz, Steve Verhagen
March 18, 2020
service Everything about the experience for service was fantastic. The worst thing I can say is this review. Asking a few questions is one thing, but makin Everything about the experience for service was fantastic. The worst thing I can say is this review. Asking a few questions is one thing, but making me type an essay if ridiculous! I would say the GM should look into fixing this. More
by rs
Other Employees Tagged: Mike Waddle , Wade Mikosz, Steve Verhagen
March 15, 2020
Jerry, as usual, was very quick on our test drive to diagnose the problem with the loud noise when braking. Steve was my service writer and was excellent. I keep coming back because of these two! Oh, diagnose the problem with the loud noise when braking. Steve was my service writer and was excellent. I keep coming back because of these two! Oh, and the explorer ST was a neat loaner!! More
by Ford Fan
Other Employees Tagged: Mike Waddle , Sean Lane, Wade Mikosz, Steve Verhagen
March 14, 2020
There is no place like Arlington Heights Ford. Everyone is so helpful and knowledgeable. I will never go anywhere else for service or new car purchases. is so helpful and knowledgeable. I will never go anywhere else for service or new car purchases. More
by Ron R
Other Employees Tagged: John Guido, Jr. , Tony Guido, John Guido, Sr., Steve Verhagen
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