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Jerry Hood
Jerry Hood | Page 44
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
486 Reviews
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
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486 Reviews of Jerry Hood
December 16, 2019
As usual, we got excellent service. We went in for oil change and tire rotation. We also got a courtesy wash. The car porter Mikey was great. Thanks again for excellent service all around. change and tire rotation. We also got a courtesy wash. The car porter Mikey was great. Thanks again for excellent service all around. More
by aliciatcds1
Other Employees Tagged: Mikey Rodriguez
December 06, 2019
As usual...another great Service experience! Wade is just a "straight arrow". He always gets my Ford running tip-top and the wait is always minimal. He has always taken care of my daughters' ca Wade is just a "straight arrow". He always gets my Ford running tip-top and the wait is always minimal. He has always taken care of my daughters' cars when they have had problems. Wouldn't think of going anywhere else. More
by norgea1
Other Employees Tagged: Mike Waddle , Wade Mikosz, John Rodriguez, Cassie Smith, Neal Snyder, Steve Verhagen
November 06, 2019
TRERRIFIC Have been dealing with Jerry & Steve since 1991, have bought at least 6 cars there and can say it has been a great experience, to come in and be able Have been dealing with Jerry & Steve since 1991, have bought at least 6 cars there and can say it has been a great experience, to come in and be able to see the same service gentlemen behind the counter, always a pleasure to go to the dealer ship. More
by Completely Satisfied
Other Employees Tagged: John Guido, Jr. , Tony Guido, John Guido, Sr., Steve Ursin, Steve Verhagen
November 01, 2019
Excellent service with a friendly and efficient, professional service staff. Always take the time and care with us to explain what is needed to keep our car running safe and efficient. A+++ for serv professional service staff. Always take the time and care with us to explain what is needed to keep our car running safe and efficient. A+++ for service. More
by J
Other Employees Tagged: Steve Verhagen
October 31, 2019
Why would I go anywhere else! Jerry arranged for a Why would I go anywhere else! Jerry arranged for a loaner as my vehicle had a recall. Kept me posted as to when one would be available as I reques Why would I go anywhere else! Jerry arranged for a loaner as my vehicle had a recall. Kept me posted as to when one would be available as I requested an SUV. Mike kept me in the loop regarding service for my car. As it turns out I needed new breaks for the back. I’ve worked with the other gentleman and they are great as well. More
by Beverage
Other Employees Tagged: Mike Waddle
October 25, 2019
AH Ford - Consistently Great! Jerry and his entire service team are fantastic. For this particular visit, Wade performed his usual diligent job; never over selling but always offe Jerry and his entire service team are fantastic. For this particular visit, Wade performed his usual diligent job; never over selling but always offering sound advice. More
by dwberkow
Other Employees Tagged: Wade Mikosz
October 25, 2019
Jerry is awesome to deal with Thank you very much. Jerry and his crew make vehicle service and repair a pain free experience. Jerry and his crew are the reason we only use Arling Thank you very much. Jerry and his crew make vehicle service and repair a pain free experience. Jerry and his crew are the reason we only use Arlington Heights Ford for any Ford repairs we need. No other Dealership can compare. Thank-You, A.J. More
by ajh
October 23, 2019
Always Amazing Service , Still after 20 years of using AHF. It's a pleasure working with the staff at Arlington Heights Ford. From sales to service we look forward to inter , Still after 20 years of using AHF. It's a pleasure working with the staff at Arlington Heights Ford. From sales to service we look forward to interacting with the staff at AHF. Great people to do business with. More
by JB
Other Employees Tagged: Wade Mikosz, Steve Verhagen
October 19, 2019
People here are so friendly and nice. Other dealers are not very helpful and are not honest. I have always felt like family here and am very comfortable with this dealer ship not very helpful and are not honest. I have always felt like family here and am very comfortable with this dealer ship More
by Bingo
Other Employees Tagged: Mike Waddle , George Sarkisian, George Sarkisian
October 19, 2019
Very friendly and helpful Every time I need service everyone is very friendly and knowledgeable I have been coming here for over 15 years and have always been satisfied I also Every time I need service everyone is very friendly and knowledgeable I have been coming here for over 15 years and have always been satisfied I also have purchased several cars there with a good experience every time More
by Bobby
Other Employees Tagged: Mike Waddle , Arnie Kosovski, Neal Snyder, Steve Verhagen, Cassandra
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