Jesse Broadway | Page 26

Fair treatment -- at a cost Manly Honda is among the largest dealerships in Northern California, and the systematic way they process customers is evidence of that. You check in, Manly Honda is among the largest dealerships in Northern California, and the systematic way they process customers is evidence of that. You check in, you get assigned a repair or sales rep, you find out what it's going to cost, you pay, and you're back on the road. It all works smoothly, even if it resembles at times an assembly-line in practice. When I brought my 2009 Fit in for what seemed to be a minor repair, it turned out to need a major engine overhaul -- too expensive for the age and mileage (170K) on the car. The repair rep turned me over to the sales department, and Jesse and Sergio (two mellow, no-pressure reps) helped me find a newer Fit with fewer miles from Manly's own used-car lot. They came down some on the price, not budging on what they offered for my old car, which was hard for me to understand, given that I'd purchased the older Fit at Manly. Though their explanations for not being able to budge seemed pat and rehearsed, I finally conceded, and was then sent to the finance manager, who finalized the sale and sold me on a warranty package (6 years/125K miles), which added about $3K to the total, but would be worth it, he assured me, even if I needed only one major repair. I didn't feel pressured, exactly, but I didn't feel as though the car I was buying was as reliable as I like to think of a Honda as being. More

by Fit Guy Verified Customer Verified Customer

Helpful 0

Report | Print

awesome experience Jesse was super friendly and knowledgeable?. He answered all my questions was not pushy and if there was something I did have a question about and he Jesse was super friendly and knowledgeable?. He answered all my questions was not pushy and if there was something I did have a question about and he could not answer he went and found out. He never tried said he could not help or give me the let me get one of my managers override here to try and hard sell me which I really appreciate. Even after he sold me my car and I need something with my navigation he asked and got me what I needed to get it working and that is great customer service. He was and is very helpful even after the sale. More

Helpful 0

Report | Print

Wonderful!!! Customer service was over and above..Jesse Broadway the salesperson that helped my daughter and I with our vehicle purchases was not only very friendl Customer service was over and above..Jesse Broadway the salesperson that helped my daughter and I with our vehicle purchases was not only very friendly,but extremely professional,answered all our questions,if he was unsure about something,he made it a point to enquire to get the information.He made me feel very comfortable through the entire process.I will recommend him to anyone I know looking to purchase a vehicle.I will come back and I hope to see Jesse again. More

Helpful 0

Report | Print

Great experience! ?Came to Manly to look at used inventory without an appointment. Jesse was the first person I talked to and he helped me the rest of the day. I had sp ?Came to Manly to look at used inventory without an appointment. Jesse was the first person I talked to and he helped me the rest of the day. I had specifications and sure enough they gave me plenty of options! I was there for HOURS but, it was totally worth it. the next day I drove home with a 2016 AWD Nissan Rogue! It's been a week and I'm loving it so far. ? More

by RASHAWNW707 Verified Customer Verified Customer

Helpful 0

Report | Print

Great I came in at the end of the day after work, and everyone was so helpful getting me through so that I wasn't home too late. I came in at the end of the day after work, and everyone was so helpful getting me through so that I wasn't home too late. More

by GINAIRVINE710 Verified Customer Verified Customer

Helpful 0

Report | Print

Great customer experience I was attended to as soon as I showed up, Jesse Broadway, was very helpful and informative, but not overly pressuring. Once we had settled on a couple I was attended to as soon as I showed up, Jesse Broadway, was very helpful and informative, but not overly pressuring. Once we had settled on a couple of cars he was quick to get us all of the financial information we needed. More

Helpful 0

Report | Print

My salesman, Jessie made my purchasing experience a good one Salesman Jessie was great... He was extremely professional, knowledgeable and did everything he could to make my car buying experience a good one. H Salesman Jessie was great... He was extremely professional, knowledgeable and did everything he could to make my car buying experience a good one. He was friendly and a delight to work with. I would definitely recommend him to anyone looking to buy a vehicle from Manly... More

by JAYNEGOLD1 Verified Customer Verified Customer

Helpful 0

Report | Print

WONDERGUL!!!!!!! Best service ever. Thanks to Jess. Timely, professional. Only an hour wait. Lowest price I have ever paid. My car was vacuumed and wgat a treat, Best service ever. Thanks to Jess. Timely, professional. Only an hour wait. Lowest price I have ever paid. My car was vacuumed and wgat a treat, Julie Malm More

by MALMJULIANNE Verified Customer Verified Customer

Helpful 0

Report | Print

It was awesome and simple! Jesse was extremely helpful and made this process so easy! My son came in grumpy and left a very happy guy with exactly what he wanted :) Jesse was extremely helpful and made this process so easy! My son came in grumpy and left a very happy guy with exactly what he wanted :) More

Helpful 0

Report | Print

Great Customer Service I really appreciate the extensive help I received recently getting a brand new Honda Fit, Jesse Broadway was such a great person to work with during t I really appreciate the extensive help I received recently getting a brand new Honda Fit, Jesse Broadway was such a great person to work with during the sale, Milan and Cyril were fast and friendly with Finance which was amazing. More

by NANAMINAKO Verified Customer Verified Customer

Helpful 0

Report | Print