Jesse Friedman
Jesse Friedman at Tucson Subaru

Jesse Friedman

Service Advisor

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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5.0
371 Reviews
5.0

371 Reviews

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371 Reviews of Jesse Friedman

February 26, 2026

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Outstanding service, easy to make appointment, addressed all of my concerns, pleasant waiting area, kept up to date on all findings and suggestions. More

by pharmhorses
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Tucson Subaru responded

So glad to hear you had an extraordinary experience with us today!! Have a wonderful trip back home and we are always here to assist with any of your vehicle needs.

February 25, 2026

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Employee Rating

This dealership is top notch! It feels like a family. They treat you like a member of their family. Staff is friendly and down to earth. Also the staff is very knowledgeable. More

by dgillette66
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Traci Roberts, Mike Henry

Feb 25, 2026

Tucson Subaru responded

Thank you for the positive feedback! Mike

Feb 26, 2026

Tucson Subaru responded

Thank you for the review!!! Traci

February 03, 2026

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Tucson Subaru is my favorite auto dealership EVER. Sean Johnson is my favorite sales guy, because he is so helpful and so easy to work with. It's almost like he is not a sales guy, just a friend who w More

by TomAZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Johnson, Sylvia Kountz

Feb 04, 2026

Tucson Subaru responded

Thank you for the awesome review! It was great to see you! -Sean

January 13, 2026

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We needed help with the Bluetooth feature in our Subaru Outback. We walked up to the Customer Service desk at Tucson Subaru and were immediately helped by Jesse Friedman. He was very knowledgeable and offe More

by Barbee Stanfield
Service Price Transparency
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Recommend Dealer
Yes
Jan 23, 2026

Tucson Subaru responded

Thank you for your kind words!! I am so happy you had a great service experience with us. We are always available for any of your service needs. See you next time!

January 05, 2026

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Special Thanks to Jesse F. He shepherded me through service a couple of times and did a great job of bringing in other service guys who specialized in the repair I needed. I fe More

by SWIMLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Tucson Subaru responded

Your review is sincerely appreciated. Thank you for choosing Tucson Subaru.

December 23, 2025

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Employee Rating

I had a catastrophic engine failure on my 2015 3. 6 Outback on a road trip from my home in San Diego. As a result I found myself buying another outback at Tucson Subaru on November the tenth. The help More

by Johndsd6
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Wilson 5 stars

Dec 23, 2025

Tucson Subaru responded

Thank you for taking the time to let us know how we did. I was extremely happy Jason and I, with your help, came up with a solution for your situation. Congratulations on your new Outback and I am so glad to hear it got you back home to San Diego safely!!

December 21, 2025

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Employee Rating

Excellent Customer Service! Very welcoming, helpful and answered each and every question! The entire process was very positive... Much Gratitude! I purchased a 2026 SUBARU Fo More

by rpanas
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Duran, Layla Lopez

Dec 21, 2025

Tucson Subaru responded

Thank you!! -Layla

Dec 22, 2025

Tucson Subaru responded

Thank you so sooo much for the kind review! It was a pleasure helping you get your new Subaru. ~Jennifer

December 06, 2025

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Employee Rating

We always work with Jesse. He Always makes the process smooth and understandable while always keeping me in the loop about what is going on. I never feel like he’s trying to up More

by Rachel
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 09, 2025

Tucson Subaru responded

Thank you for your kind words. It means so much that you took the time to let us know how we did on your most recent service experience. I look forward to assisting with any service needs you may have in the future. Have a wonderful holiday season!! -Jesse Friedman

December 04, 2025

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Employee Rating

Rene greeted me upon arrival and Dan was my advisor for this service visit. My vehicle was going to be in the shop for a couple of days to complete the service and repairs that were discovered during the i More

by tiger.shepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Tucson Subaru responded

Thank you for the Review!

November 08, 2025

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Employee Rating

We have purchased 3 Subaru’s from Tucson Subaru and we have always been extremely satisfied with our experiences. The after purchase customer service is top notch. Jesse in the service department always h More

by Jmesich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt McHenry, Kevin McDougall, Ethan Ward , Darla - Love Technician 5 stars!

Nov 08, 2025

Tucson Subaru responded

Thank you so much for your kind review, its a pleasure helping you out with your 3rd Subaru. Kevin McD

Nov 08, 2025

Tucson Subaru responded

Glad you enjoyed your experience!!- Ethan Ward

Dec 09, 2025

Tucson Subaru responded

Congratulations on your new Subaru!! Thank you for your wonderful feedback. I cannot wait to see you for your future services on your new Subaru!! See you in 6 months! - Jesse Friedman

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