Sylvia Kountz
Sylvia Kountz at Tucson Subaru

Sylvia Kountz

Finance Manager

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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4.9
195 Reviews
4.9

195 Reviews

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195 Reviews of Sylvia Kountz

May 18, 2026

Dealership Rating
Employee Rating

This is the third car I bought from here, I have gotten great service each time! CJ was very knowledgeable and passionate about the cars he sells! More

by jatczaks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C J Nichols

May 18, 2026

Dealership Rating
Employee Rating

Really nice and easy experience - the test drives, learning all about my new Crosstrek, and financing. More

by MG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Johnson, Mike Henry

May 18, 2026

Tucson Subaru responded

Thank you! -Sean

May 15, 2026

Dealership Rating
Employee Rating

Subaru needs to build Hybrid cars that include a spare tire. If you have a blow out miles from any town the repair kit is not going to help. My understanding is none of their hybrids have a spare tire. More

by x
Recommend Dealer
Yes

Other Employees Tagged: Curt McHenry, Edgar Gaxiola

May 12, 2026

Dealership Rating
Employee Rating

Most excellent . No pressure. Great salesman and great cars. A very pleasant experience of buying a car. More

by mad85704
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack McVey

May 13, 2026

Tucson Subaru responded

Thank you so much! We are happy to hear you had a great experience with our team.

May 14, 2026

Tucson Subaru responded

I am just seeing your kind words. It was my pleasure meeting you and assisting you with the car you picked out. Enjoy your new ride, Thanks again,Jack

May 11, 2026

Dealership Rating
Employee Rating

I recently purchased a new Subaru hybrid Crosstrek and was pleased at how smooth the process was. Kevin was so great - helped me in making my decision and was extremely patient throughout (this was the More

by MEH07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin McDougall

May 13, 2026

Tucson Subaru responded

Thank you for the 5-star review! We’re grateful for the opportunity to help.

May 13, 2026

Tucson Subaru responded

Thank you so much, it means alot to me. Kevin McD

May 07, 2026

Dealership Rating
Employee Rating

Tucson Subaru goes above and beyond in service, parts and sales. I bought my second Subaru there and for the last was guided by Estevan Rosas who was great in explaining the process answering all my question More

by Jnoel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ford , Estevan Rosas

May 08, 2026

Tucson Subaru responded

Thank you for the Review! Sylvia

May 03, 2026

Dealership Rating
Employee Rating

I’ve never bought a car where the experience was so transparent and down to earth. Layla guided us through every step of the process and eager to answer any questions we had. Best car buying experience More

by 1al.glass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Duran , Layla

May 04, 2026

Tucson Subaru responded

Thank you, it was great meeting you. ~Jennifer

May 05, 2026

Tucson Subaru responded

THANK YOU! IT WAS OUR PLEASURE TO HELP YOU. SYLVIA

May 03, 2026

Dealership Rating
Employee Rating

Had a little trouble in the beginning of my process to get someone to realize I wanted to buy a car, and follow up. Once Sean Johnson met with me, it was smooth sailing, and a relatively quick transactio More

by Kecallihan@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Johnson

May 05, 2026

Tucson Subaru responded

THANKS FOR TAKING THE TIME TO WRITE A REVIEW! SYLVIA

May 06, 2026

Tucson Subaru responded

Thank you! I hope you're loving your new Subaru :) -Sean

May 02, 2026

Dealership Rating
Employee Rating

A big thank you to Jason Wilson for helping us buy a new Forester Hybrid. He was polite, professional and answered all our questions. He was not pushy, which we really liked. More

by price_jk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Wilson

May 02, 2026

Tucson Subaru responded

thank you for taking time to write a review, Sylvia

April 30, 2026

Dealership Rating
Employee Rating

Great experience at Tucson Subaru with CJ Nichols, Car buying experience can be overwhelming but CJ took great pride at his job while making me feel comfortable throughout the process! Thank you! More

by Elimoran1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CJ Nichols, Jennifer Duran

Apr 30, 2026

Tucson Subaru responded

Thank you for the great review! ~Jennifer

May 11, 2026

Tucson Subaru responded

Thank you for the great review! I’m glad I could help make the car buying process comfortable and easy for you. I truly appreciate your business and hope you enjoy your new vehicle. Thanks again for choosing Tucson Subaru! CJ

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