Sylvia Kountz
Sylvia Kountz at Tucson Subaru

Sylvia Kountz

Finance Manager

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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4.9
241 Reviews
4.9

241 Reviews

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241 Reviews of Sylvia Kountz

September 20, 2026

Dealership Rating
Employee Rating

What can I say? This was the best experience at a dealership that I have ever experienced. From our salesman Estevan Rosas to the lovely lady in financing to the g More

by Kati_reynolds
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Estevan Rosas

September 19, 2026

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Everyone is super nice, helpful and patient. We visited first to check out cars and there wasn't constant pressure to buy during or after the visit. Buying our fourth Subaru was fast, and painle More

by aamartinez25subaru
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Recommend Dealer
Yes

Other Employees Tagged: Austin Klinesteker

September 18, 2026

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They were all very helpful and Jack was a great salesman to deal with. Thanks! More

by mugglephoto
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Recommend Dealer
Yes

Other Employees Tagged: Jack McVey, Dominic Grinnell

September 16, 2026

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Excellent service Friendly Professional Clean facility Kevin was very patient. He explained the options carefully. More

by Mary Jane
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Recommend Dealer
Yes

Other Employees Tagged: Kevin McDougall

Sep 16, 2026

Tucson Subaru responded

THank you Mary Jane for your Extraordinary review. Kevin McD

Sep 18, 2026

Tucson Subaru responded

THANK YOU FOR THE REVIEW, SYLVIA

September 05, 2026

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The 2 hour trip down to Tucson was well worth it. The workers at this dealership were very kind and honest about the car details and financial process. It's no surprise they have such good reviews. I More

by Magdalena
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Recommend Dealer
Yes

Other Employees Tagged: CJ Nichols

Sep 07, 2026

Tucson Subaru responded

thank you for the kind words, Syl.via

Sep 11, 2026

Tucson Subaru responded

Thank you for making the two-hour trip to Tucson and trusting us with your business! Earning a customer’s trust is one of the most important parts of what I do, OR we do here at Tucson Subaru and I’m glad we could make the trip worthwhile. I truly appreciate your kind words and recommendation! Thanks again, CJ

August 31, 2026

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Fabulous people to work with. Everyone was laid back and made me feel very comfortable. Absolutely no pressure More

by Molly
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Recommend Dealer
Yes

Other Employees Tagged: Curt McHenry, Layla Lopez

Sep 01, 2026

Tucson Subaru responded

Thank you! Glad we could help -Layla

August 29, 2026

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Sean Johnson, with the Intenet sales team, did an excellent job in working through the car buying process with me. I felt the price was fair and that Sean excelled in his attention to customer servic More

by MSB
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Recommend Dealer
Yes

Other Employees Tagged: Sean Johnson

Aug 31, 2026

Tucson Subaru responded

Thank you! -Sean

Sep 04, 2026

Tucson Subaru responded

THANK YOU FOR TAKING THE TIME TO SEND REVIEW, SYLVIA

August 24, 2026

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Very easy to locate, very comfortable inside and clean. It was nice using a clean restroom The layout was well thought out. More

by williambaldt7
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Johnson

Sep 01, 2026

Tucson Subaru responded

We appreciate you taking a moment out of your day to share this feedback.

Sep 04, 2026

Tucson Subaru responded

THANK YOU FOR THE REVIEW, SYLVIA

August 17, 2026

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The staff at this dealership is honest and direct. We returned a leased Subaru Forrester early and received an unexpected refund. We knew nothing about it and the dealership could have said nothing an More

by orloffholly
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Recommend Dealer
Yes
Aug 17, 2026

Tucson Subaru responded

Thank you for that! It means a lot to us. We treat our customers like we ourselves would want to be treated. It's a simple rule and one we are proud to practice! Joe

Aug 19, 2026

Tucson Subaru responded

THANK YOU FOR THE REVIEW. SYLVIA

August 11, 2026

Dealership Rating
Employee Rating

JACK helped all the way from the beginning to the departure in our new Outback. Thank you, Jack More

by sailor4165
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 19, 2026

Tucson Subaru responded

Thanks for the review! SYLVIA

Aug 11, 2026

Tucson Subaru responded

Thanks for your kind words. It was my pleasure assisting you with the vehicle you picked out. I am sure it will be your favorite car ever. Enjoy the ride!

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