
Jesse Keys
Subaru Service Advisor
Ferguson Buick GMC Kia Subaru
1601 N Elm Pl
Broken Arrow, OK 74012
51 Reviews
Write a Review51 Reviews of Jesse Keys
July 20, 2025
Went in for a scheduled oil change and tire rotation on my Subaru Crosstrek Wilderness. They got right on it. I have had suspicions they were not rotating my tires, so I used a paint pen to mark the tire my Subaru Crosstrek Wilderness. They got right on it. I have had suspicions they were not rotating my tires, so I used a paint pen to mark the tire weight on the drivers side rear. When they said it was finished I asked did you rotate the tires "of course" they said. I then showed them the the tire weight marks and a picture of the car I had taken before I arrived. They then talked to the tech who said he had rotated the tires, and his story changed. He now said he didn't rotate the tires because the rear tires were about a 9 and the fronts were a 10? You rotate tires to keep the wear even. I now believe I was right all along and they have not been rotating my tires. They also tried to sell me an engine flush saying it had many miles on the oil, only because they wrote the wrong mileage on my March 2025 oil change and roration. A fact backed up by a previous receipt from Ferguson for a warranty service. They basically were dismissive about it including the service manager. How many tires have they ruined doing this? More important how does one even know they actually changed the oil. I don't think they planned on a previous receipt backing up my claim on mileage on oil, also they didn't plan on an over 70 disabled veteran being hip enough to prove they did not do a service he had been assured they did. More
June 17, 2025
This dealership and its personnel, especially Jesse Keys, keep demonstrating their excellence and truly exceptional customer service in every way. I've been coming here for nearly 5 years, and it keeps getti keep demonstrating their excellence and truly exceptional customer service in every way. I've been coming here for nearly 5 years, and it keeps getting better. Jesse, the techs who worked on my car, and the shop foreman are all outstanding. They have been patient with me and my car concerning a major transmission issue and repair. Jesse has spent significant time to get the best outcome for me, and for that I could not be more grateful. He pulled out all the stops to take care of the customer. This dealership and Jesse provide luxury dealer service...the type of customer service I'd expect if I went to Mercedes or Lexus etc. I cannot recommend Subaru, Ferguson Subaru and Jesse Keys enough. More
December 21, 2024
It was a very good experience from sales and service our sales person Chester Lohman very professional sales person Chester Lohman very professional More
Other Employees Tagged: Chester Lohman
November 02, 2024
We're repeat customers to Ferguson GMC and based on our most recent experience, it definitely will NOT be our last time! Referencing this experience in particular, from the moment we arrived, we were tre most recent experience, it definitely will NOT be our last time! Referencing this experience in particular, from the moment we arrived, we were treated with great respect! A young lady who ended up being our sales person, held the door open for us and greeted us very politely and welcomed us to Ferguson. She was as kind and as Knowledgeable as anyone shopping for a vehicle has ever been to us. That fact wasn't a surprise to us, as we have always been treated exceptionally respectful at Ferguson's. It also washed away any fears we had of being mistreated or mishandled by a sales person, and put us at ease. She was able to answer any question that we had, immediately and without hesitation. We had the opportunity to see and speak with our former salesman, who is now the sales manager.. (No big surprise!) We live in Arizona, but frequent Oklahoma . Since our first encounter with Ferguson, we have always and will always continue to buy a vehicles from them! No need to go elsewhere, certainly no need to shop in Arizona, because it is a much higher stress and forceful situation there. Thank you, Allie and Daniel, you guys along with the rest of your staff, made our experience extremely painless and very exciting! Vehicles are much more expensive these days and when dropping over $100,000 on a truck, you really hope to be treated with respect. You guys nailed it! More
Other Employees Tagged: Daniel O'Connor , Allison Lewis, Ty Smith
May 30, 2024
Nick is great! Set up appointment to get work done on my truck. Helped me understand the many functions of my truck. Set up appointment to get work done on my truck. Helped me understand the many functions of my truck. More
Other Employees Tagged: Bryce Lawson, Nick Mastro, Ty Smith
May 18, 2024
Nathan is amazing! ! He was incredibly knowledgeable about all the features and benefits of the different trims. He was patient with me while I decided and even changed ! He was incredibly knowledgeable about all the features and benefits of the different trims. He was patient with me while I decided and even changed my mind a time or two! He made the entire car buying experience smooth and stress free! More
Other Employees Tagged: Eric Jellison, Derrick Lawrence , Bryce Lawson, Nathan Ryan, Ty Smith
May 12, 2024
The entire experience was professional. Josh Clarke was pleasant, diligent, and thorough. All departments were professional and quite pleasant. Josh Clarke was pleasant, diligent, and thorough. All departments were professional and quite pleasant. More
Other Employees Tagged: Michael Altman, Galen Keys, Josh Clarke , Jack Snedden, Gale Venosdel
May 01, 2024
Third vehicle I’ve purchased from Ferguson Superstore and it’s always been well worth the 200 mile drive. I always make the deal over phone/text and when I arrive it’s a smooth easy process with no surprises it’s always been well worth the 200 mile drive. I always make the deal over phone/text and when I arrive it’s a smooth easy process with no surprises. More
Other Employees Tagged: Zach Walker, Kyle Praiswater, CJ Jacobs , Autumn Houser
April 22, 2024
Great Dealer, always working with you, making sure you are getting the best car for your money are getting the best car for your money More
Other Employees Tagged: Sean Clemons , Lisa Landry
April 13, 2024
Everyone was very helpful and enjoyed buying our new car . We were welcomed and feel at home meeting everyone took care of us . We were welcomed and feel at home meeting everyone took care of us More
Other Employees Tagged: Zach Walker, Kyle Praiswater, Jason Howard, Taylor Ferguson , Desmond Graham

