Jesse Martins | Page 13

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re so glad to hear that your visits have been friendly, well-organized, and transparent with no surprises. Our Service Team works hard to provide clear communication and a positive atmosphere every time. We truly appreciate your trust in us. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re thrilled to hear you had such a positive experience and that every part of your visit met your expectations. We truly appreciate your feedback and look forward to serving you again. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re so glad to hear that every visit has been a great experience and that our team’s kindness stands out to you. We truly appreciate your loyalty and trust. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re happy to hear your service was professional, timely, and clearly explained — and that your car is now running safely. We truly appreciate your trust in our team. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re glad to hear everything went well with your visit. We also appreciate your feedback on wait times and cleaning convenience — it helps us see where we can improve the experience. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Lena, I’m very sorry to hear about the experience you’ve described and the frustration it caused. This is not the level of transparency or care we want our customers to feel. I would like the opportunity to review what happened with your vehicle history and address your concerns directly. Please reach out to me so we can discuss this further. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re so glad to hear our team made your car-buying experience effortless and worth the drive. We truly appreciate you choosing Greenway Kia West and look forward to seeing you again down the road. — Anas Lazaar, General Sales Manager 📧 anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! ⭐ We’re so glad Jessie in our service department was helpful and patient in making sure your car received the care it needed. At Greenway Kia West, our Kia service team is dedicated to keeping every visit stress-free and reliable. 🚗🔧 We appreciate your trust and look forward to helping you again! — Mark Foster, Service Manager | markfoster@greenwayauto.com

Greenway Kia West responded

Gracias por compartir su experiencia. Lamento mucho que su cambio de aceite y filtro haya tomado tanto tiempo. Su tiempo es muy valioso y entiendo la frustración de esperar más de lo esperado. Me gustaría revisar lo ocurrido y encontrar la manera de mejorar. Por favor contácteme directamente en markfoster@greenwayauto.com . — Mark Foster, Service Manager | markfoster@greenwayauto.com

Greenway Kia West responded

I’m very sorry to hear about the ongoing issue with your dashboard and that we have not resolved it for you. That’s not the experience we want for our service guests, and I understand your frustration. I’d like the opportunity to personally review this with you and make it right. Please reach out to me directly at markfoster@greenwayauto.com so I can assist you further. Sincerely, Mark Foster Service Manager