Jesse McDonough | Page 4

My brake pedal squeaks every time I press the pedal. I reported it when my car was in warranty and it was fixed. It started to squeak again. The problem was never diagnosed properly the first time and e I reported it when my car was in warranty and it was fixed. It started to squeak again. The problem was never diagnosed properly the first time and even now they don't know why it happens. But since the car is not in warranty anymore I had to pay for it. I got no support to escalate it and get it resolved. It can happen again and I am expected to pay for it if it happens again which not acceptable for $40k car!!! More

by PULUGUR Verified Customer Verified Customer

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Great service and if doesn’t needed to be addressed they gave you all the information and options gave you all the information and options More

by TADMOUSE Verified Customer Verified Customer

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Service department was friendly and fast. The explanation of services was clear and concise. I am very satisfied. The explanation of services was clear and concise. I am very satisfied. More

by CRAFTR27 Verified Customer Verified Customer

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Easy to schedule the apt. Was kept updated while I wait. The waiting room playroom was a great perk! Was kept updated while I wait. The waiting room playroom was a great perk! More

by Carolynjprice Verified Customer Verified Customer

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They are great! They sent me a detailed video explaining recommended services which made me very comfortable and had my car done super quick!! They sent me a detailed video explaining recommended services which made me very comfortable and had my car done super quick!! More

by CAMMOROTOGIANNA Verified Customer Verified Customer

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Very communicative. Did not have to wait too long Would recommend north penn vw to everyone Did not have to wait too long Would recommend north penn vw to everyone More

by BRIANNAJACOBS516 Verified Customer Verified Customer

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Someone took both my car chargers from my car when it was in for service. I called and they just texted me and said they couldn't find them! in for service. I called and they just texted me and said they couldn't find them! More

by Megsferguson Verified Customer Verified Customer

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Jesse was very helpful and has excellent customer service skills. If your vehicle ever needs service don't hesitate to ask for Jesse, even if it's not a VW make skills. If your vehicle ever needs service don't hesitate to ask for Jesse, even if it's not a VW make More

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I travel 45 minutes to this dealership because the service is excellent. The service department and sales team are great to work with. service is excellent. The service department and sales team are great to work with. More

by VICTORIA.WHITESELL Verified Customer Verified Customer

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I have been using this dealership for years and have never had any problems! Everything is done right the first time and on time! never had any problems! Everything is done right the first time and on time! More

by Simeon Verified Customer Verified Customer

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